22 Mar 2021 by Epic Hotel Team
Dear Guest - Thank you kindly for sharing your feedback and comments to which are vital for our hotel operations and overall service for our hotel guests in general. We look forward to hosting you again in the near future.
20 Apr 2019 by Robert
Anonymous: Thank you for the EPIC review!
Due to COVID-19, this property’s food and beverage options may be limited.
As a guest of Kimpton EPIC Hotel, an IHG Hotel, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. WiFi is available in public spaces for a fee. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference rooms. A hot tub, a 24-hour fitness centre, and a rooftop terrace are also featured at the luxury Kimpton EPIC Hotel, an IHG Hotel. For a fee, parking is available. This 5-star Miami hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Valet parking (surcharge) , RV, bus, truck parking (surcharge)
Kimpton EPIC Hotel, an IHG Hotel offers 411 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. 55-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Area 31 – This restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Zuma – This restaurant specialises in fusion cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a 24-hour fitness centre and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Exhale Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.