13 Jul 2019 by Miccosukee Team
Dear Valued Guest: Thank you for sharing your experience with us. We appreciate your feedback. Our apologies for the smoke in the casino area. Please know that we also provide non smoking areas in the first floor and the second floor is strictly non smoking where you can enjoy the Buffet, Martini Bar, Conference Center and Italian Fine Dinning.
28 Feb 2019 by gw
Thank you for your review! We are delighted to hear that you found a clean room and a friendly staff. We are sorry to learn of your expressed disappointment with some aspects of your experience. I have forwarded your feedback to our hotel management to work on these points raised in your review to give you the best hotel experience in the future.
Miccosukee Resort and Gaming offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A business centre and a limo/town car service are available. Event space at this resort measures 35000 square feet (3252 square metres) and includes conference rooms. A casino, a terrace, and multilingual staff are also featured at the family-friendly Miccosukee Resort and Gaming. A roundtrip airport shuttle is free (available on request). Self parking is free. A complete renovation of Miccosukee Resort and Gaming was completed in April 2016. Smoking is allowed in designated areas at this 3-star Miami resort.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking (surcharge)
Miccosukee Resort and Gaming offers 302 accommodations with a safe and designer toiletries. 42-inch Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.
For a fee, guests can enjoy a to-go breakfast daily from 4:00 AM to noon.
Cafe Hammock – This bistro specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Max's – This café serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Sawgrass Cafe – This coffee shop serves breakfast, lunch, dinner and light fare. Open 24 hours. Open daily.
Café Hammock – This fine-dining restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Recreational amenities at the resort include an indoor pool, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Miccosukee Resort and Gaming offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A USD 250 cleaning fee is charged for smoking in non-smoking rooms.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Individually wrapped food options are available for breakfast, lunch and dinner.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
