"Hotel is in a great location on South Beach Booked to stay 3 days before and 3 days after my cruise on check in room I book was not available but was ... " More

By a verified traveller on Sat 05 Nov 2016

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Royal Palm South Beach Miami ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Great Location

Pros: Mariah on front Desk so helpful, location execellent,
Cons: Once refurbishment complete will be great, Wifi Slow probably just needs booster around the hotel.
Location: Great location loads to Ido in Miami tours Art Deco district gator park
Hotel is in a great location on South Beach Booked to stay 3 days before and 3 days after my cruise on check in room I book was not available but was upgraded to an ocean front room. Hotel was going through refurbishment and was assure it would be completed before my stay ( yes the hurricane may had some affect but as work was due to be finished by end of Sept 2016 and we stayed 20 Oct 2016. Hotel staff tried to blame all on hurricane) Spoke with Mariah she was very helpful and apologised and did everything to resolve our issues if all the front desk staff was as helpful rather than offering eccuses. Overall was happy with service experience was not as good as 2014 but as stated earlier in post Mariah was a star.

Posted by , from London on 5 Nov 2016

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5 out of 5

Royal Palm

I have stayed at various hotels in Miami in the last seven years but this was far and away the best. I had one of the new rooms in the refurbished Shorecrest Tower. Room was superb, massive bed, huge flat screen TV, great bathroom with excellent shower and very clean. Despite it being the height of Spring Break coupled with the WMC there was hardly any sleep disruption. There was some noise from the room next door but small price to pay for such a fantastic hotel. Location is perfect right in the heart of Collins Avenue which means everything you need on South Beach is a couple of minutes walk away. Hotel pool area is very nice and beach is only a minute away. Staff were very friendly and helpful and I will definitely stay here again .

Posted by on 27 Mar 2012

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4 out of 5

Great location

Good central location close to main shopping area and good clubs. Nice hotel but very thin walls was the only downfall. Helpful and pleasant staff.

Posted by on 6 Jan 2012

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4 out of 5

Very Enjoyable Stay

Due to a convention staying at the Royal Palm, we were allocated a suite in the Shorecrest Tower at no extra cost. It had a large lounge and a comfortable KS bed in a spacious bedroom. It was well decorated and carpeted, and all the suite needed was a fridge. Staff very helpful. Swimming pool area excellent, and a well equipped outside fitness facility. The hotel just requires a good bar and restaurant to finish it off, ideally situated as it is near/between Ocean Drive and Lincoln Road Mall. We will definitely be back next year in Nov.

Posted by on 21 Nov 2011

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3 out of 5

Nice lobby and room, pool area not that perfect!

Pros: Gym, lobb and room
Cons: pool area
I stayed only 2 nights, but I can recommend absolutely.

Posted by , from Stockholm on 11 Jul 2017

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Comment from Hotel Management

13 Jul 2017 by General Manager

Tuula, thank you for the recommendation. I appreciate you choosing the Royal Palm Resort and look forward to welcoming you back in the future. Thanks again for your business! Be Well! Patrick

2 out of 5

Service catastrophique!

- chambre pas faite à 17h00 - chambre mal nettoyée. Juste les linges sont remplacés. Mais malheureusement chaque jour il manquait quelque chose. - aucune douche dans l hôtel en cas de late check-out. Nous avons dû payer une nuit supplémentaire entière pour pouvoir rester 3heures de plus dans la chambre. - le beach club est sympa mais quand vous arrivez le matin à 0930 les linges ne sont pas disponibles. Sincèrement déçu vu le prix. L'emplacement est top. Cet hôtel est malheureusement une cash machine

Posted by on 11 Mar 2016

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4 out of 5

Weekend in Miami

Habe währed eine Geschäftsaufenthalts ein weekend in Miami. Habe dieses Hotel schon öfters gebucht, habe dieses Mal aber ein ehere enttäuschendes Zimmer erhalten. Lage ist top.

Posted by on 26 Jan 2016

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3 out of 5

Séjour entre amis

En voyage pour profiter encore du soleil et d'une belle plage, ce fût le cas malgré quelque jours de bourrasque mais dans l'ensemble ce fût bien, la chambre était correct le défaut est le wi-fi, il faut pratiquement être en dehors de la chambre pour pouvoir consulter une simple page Web.

Posted by on 17 Dec 2015

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1 out of 5

Gäste 1. und 2. Klasse

Grundsätzlich ein hübsches Hotel, modern eingerichtet, Service und Bedienung dem Standard entsprechend. Jedoch finde ich es anmassend in einem fünf Sterne Hotel für das Morgenessen $42.00 pro Person zu verlangen. Was mich aber wirklich auf die Palme bringt ist folgendes: In den USA ist Rauchen sehr verpönt, meisstens ist es nur dort erlaubt, wo es auch ausdrücklich angeschrieben ist. Der gesamte Hotelbereich war unsmoking Area, was jedoch gewisse zwielichtige Gestallten nicht davon abgehalten hat, zu sechst im(!) Simmingpool zu rauchen, notabene unter den Augen des Chef de Service und während andere Gäste mit Kindern den Pool benutzten. Angesichts des Mehrumsatzes durch die vielen bestellten Drinks scheint sich das Hotelmanagement über die eigenen Richtlienien hinweg zu setzen. Für mich (als Raucher) ein absolutes NoGo! Fotos des Vorfalls sind im Übrigen vorhanden. Auf keinen Fall würde ich wieder dieses Hotel wählen oder geschweige dieses weiter empfehlen.

Posted by on 24 Sep 2014

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5 out of 5

8 jours de rêve

Excellent séjour à Miami au James Royal Palm, personnel disponible, souriant et très compétent dans tous les services et ça simplifie vos vacances! L'hôtel est parfaitement bien rénové, les chambres sont très confortables et parfaitement bien insonorisées (rare dans ces vieux hôtels et pas le cas pour le shore club pour un séjour en 05/2008 et Delano en 07/2010).Idéalement bien placé, à 2 pas de Ocean Drive au sud et Lincoln Road au nord, avec accès direct à la plage. Des vélos sont à votre disposition pour vos balades sur south beach, très agréable à cette saison (11-2013).Hôtel à taille humaine que je recommande à tous: jeunes pour la discothèque dans l'hôtel et moins jeunes!

Posted by on 2 Dec 2013

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About the Royal Palm South Beach Miami, a Tribute Portfolio Resort

Location 1545 Collins Avenue, Miami Beach, FL 33139

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)