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3.5 out of 5

"Great welcome from polite, friendly and very helpful staff.A pleasure in all respects, keep things like this and I will happily stay with you for four ... " More

By a verified traveller on Mon 25 Nov 2019

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Hotel Description

The clean rooms at The Highfield Hotel get good marks from our customers. During your stay, you'll be within walking distance of Dorman Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 29 rooms over 3 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Tavistock Italia, a brasserie that serves Italian cuisine
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 2-minute drive from Albert Park and a few minutes from Dorman Museum

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

The Highfield Hotel ratings based on 8 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Highfield Hotel

Everyone (5) Couples (2) Other (1)
5 out of 5
Great welcome from polite, friendly and very helpful staff.A pleasure in all respects, keep things like this and I will happily stay with you for four or five weeks this time next year. Thank you again Mr &Mrs Nicholson

Posted by , from Stranraer SW Scotland on 25 Nov 2019

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1 out of 5

Posted by on 11 Mar 2019

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5 out of 5
Hotel staff were really lovely and couldn't do enough to help, really friendly. Although hotel is in a pub you don't hear any noise at night at all! Comfy bed and good facilities.

Posted by , from Herts on 26 Nov 2018

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4 out of 5

Highfield

Busy hotel. Friendly staff Clean rooms. Tv good. Makes a change. Shower great. Nice breakfast. Lots of choices. Overall a very pleasant stay.

Posted by on 30 Nov 2017

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Comment from Hotel Management

16 Dec 2017 by Reception

Thank you for taking the time to review our hotel, we appreciate your kind comments. We hope to be able to welcome you back again soon!

4 out of 5

Conveniently situated hotel for work and leisure

Pros: Staff and it’s kocat
Cons: Some refurbishment and decoration of rooms is needed. It’s getting tired.
Location: Stayed here for business but it is well located fir easy access to the town and the country
Freindly staff who are always pleased to help. Rooms are getting a little tired - some decorating and refurbishment is needed.

Posted by , from Lincoln on 25 Sep 2017

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4 out of 5

Did what it said on the tin!

The first room, bed was lumpy, they were happy to change my room, second room was very comfortable. Most of the staff were very nice and happily accommodating, one particular person was not, but there was an apology so no more to be said. Open friendly, sports type pub area, but my room was away from the noise.

Posted by on 25 Aug 2015

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4 out of 5

Great place to stay

From checkin to departure this was a very pleasant stay. We were upgraded to an executive suite which was a lovely surprise. Breakfast was plentiful with a good selection of food and very reasonably priced.

Posted by on 13 Aug 2013

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1 out of 5

Room could do with modernising

The room was small and is in need of being redecorated. The shower had mould on the tiles and the floor was badly stained. Also the double bed was actually two put together and so kept falling into the gap between the mattresses. The furniture was also old well used and chipped. If i am staying in the area again it wont be at the best western.

Posted by on 21 May 2013

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-friendly The Highfield Hotel also features a garden, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3-star Middlesbrough hotel is smoke free.

  • 29 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Durham (MME-Tees Valley) (21 km / 13 mi)
  • Train station: James Cook Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

The Highfield Hotel offers 29 forms of accommodation with coffee/tea makers and complimentary bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Tavistock Italia – This brasserie specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards not accepted

Hotel Names

  • The Highfield Hotel Hotel
  • Highfield Hotel Middlesbrough
  • The Highfield Hotel Middlesbrough
  • Highfield Middlesbrough
  • Highfield Hotel
  • The Highfield Hotel Hotel Middlesbrough

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.