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3.5 out of 5

"Great welcome from polite, friendly and very helpful staff.A pleasure in all respects, keep things like this and I will happily stay with you for four ... " More

By a verified traveller on Mon 25 Nov 2019

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Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at The Highfield Hotel, you'll be within walking distance of Albert Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Tavistock Italia, a brasserie that serves Italian cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Within a 15-minute walk of Albert Park and Rockantics

The Highfield Hotel ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Highfield Hotel

Everyone (5) Couples (2) Other (1)
5 out of 5
Great welcome from polite, friendly and very helpful staff.A pleasure in all respects, keep things like this and I will happily stay with you for four or five weeks this time next year. Thank you again Mr &Mrs Nicholson

Posted by , from Stranraer SW Scotland on 25 Nov 2019

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1 out of 5

Posted by on 11 Mar 2019

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5 out of 5
Hotel staff were really lovely and couldn't do enough to help, really friendly. Although hotel is in a pub you don't hear any noise at night at all! Comfy bed and good facilities.

Posted by , from Herts on 26 Nov 2018

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4 out of 5


Busy hotel. Friendly staff Clean rooms. Tv good. Makes a change. Shower great. Nice breakfast. Lots of choices. Overall a very pleasant stay.

Posted by on 30 Nov 2017

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Comment from Hotel Management

16 Dec 2017 by Reception

Thank you for taking the time to review our hotel, we appreciate your kind comments. We hope to be able to welcome you back again soon!

4 out of 5

Conveniently situated hotel for work and leisure

Pros: Staff and it’s kocat
Cons: Some refurbishment and decoration of rooms is needed. It’s getting tired.
Location: Stayed here for business but it is well located fir easy access to the town and the country
Freindly staff who are always pleased to help. Rooms are getting a little tired - some decorating and refurbishment is needed.

Posted by , from Lincoln on 25 Sep 2017

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4 out of 5

Did what it said on the tin!

The first room, bed was lumpy, they were happy to change my room, second room was very comfortable. Most of the staff were very nice and happily accommodating, one particular person was not, but there was an apology so no more to be said. Open friendly, sports type pub area, but my room was away from the noise.

Posted by on 25 Aug 2015

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4 out of 5

Great place to stay

From checkin to departure this was a very pleasant stay. We were upgraded to an executive suite which was a lovely surprise. Breakfast was plentiful with a good selection of food and very reasonably priced.

Posted by on 13 Aug 2013

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1 out of 5

Room could do with modernising

The room was small and is in need of being redecorated. The shower had mould on the tiles and the floor was badly stained. Also the double bed was actually two put together and so kept falling into the gap between the mattresses. The furniture was also old well used and chipped. If i am staying in the area again it wont be at the best western.

Posted by on 21 May 2013

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Highfield Hotel also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Middlesbrough hotel is smoke free.

  • 29 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed


Free self parking


  • Train station: James Cook Station (2 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

The Highfield Hotel offers 29 accommodations with coffee/tea makers and complimentary dressing gowns. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:00 AM.

Tavistock Italia – This brasserie specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Highfield Hotel Hotel
  • Highfield Hotel Middlesbrough
  • The Highfield Hotel Middlesbrough
  • Highfield Middlesbrough
  • Highfield Hotel
  • The Highfield Hotel Hotel Middlesbrough
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.