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Xaus Lodge

4-star property
Dune 91, Off The Auob River Road, Mier, Northern Cape 020 3788 4841
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2.0 out of 5
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Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Xaus Lodge, you're just a quick walk from Kgalagadi Transfrontier Park. Enjoy features like free breakfast and free self-parking, plus an outdoor pool.

  • Free full breakfast offered
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a gift shop, a terrace and a fireplace at reception
  • Steps from Kgalagadi Transfrontier Park and ǂKhomani Cultural Landscape
  • Airport shuttle service available for a fee

Xaus Lodge ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Xaus Lodge

Everyone (1)
2 out of 5

Huge potential wasted

The hotel is in a private concession (owned by the local tribes) within the Kgalagadi national park. A truly beautiful place, though hard to get to. The location is incredibly peaceful and picturesque, and I am very happy we got to see it. The hotel is also owned by the community, though managed by a professional manager. This is where the problems begin, I'd say. In summary, the issues with the hotel were as follows: - it is not eco. The electricity runs on a diesel generator and only works for a few hours a day (not at night). For a location in the middle of the desert one would have expected solar panels (!), but there were none (!) - the rooms and overall facilities were not renovated in decades and are rather dilapidated - broken wooden planks etc. There is a water hole with a light on it to see animals during the night and it was broken for 2 nights of our 3 night stay, so we couldn't see the night wildlife there. The pool is tiny and hasn't been cleaned in weeks - it's really rather disgusting. - some of the staff are super nice (like Linky, the Head Chef). Others, like the head guide, are frankly lazy and bored. They are all (other than the manager) locals. The guide point is super important here - he was responsive only when asked, drove the car too quickly on drives and helped very little in identifying wildlife (the guests did most of the spotting). One could easily fix it up and make it nicer with limited investment. This is the most disappointing thing.

Posted by , from London on 6 Jan 2018

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Comment from Hotel Management

16 Jan 2018 by El

Good day We acknowledge receipt of your feedback. Please advise the name the booking was made in as well as stay dates, so we may communicate with lodge management in this regard. Thank you & regards Elmare Reservations

About the Xaus Lodge

Location Dune 91, Off The Auob River Road, Mier, Northern Cape

Property Features

Free breakfast is available. An airport shuttle (available on request) is available for a fee. An outdoor pool, a terrace, and gift shops/news stands are also featured at Xaus Lodge. Free self parking is available. This 4-star Mier lodge is smoke free.

  • 12 guestrooms or units
  • Built in 2002
  • Full breakfast (free)
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free cots/infant beds

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Xaus Lodge offers 12 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to furnished patios. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a limited basis.

  • Bathrooms are partially open
  • Private patio (furnished)
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (limited)
  • Toiletries (free)
  • Desk

Food & Drink

Guests are served a free full breakfast.

Nearby Activities

Guests can experience the thrill of a safari, and take advantage of an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game drive nearby
  • Safari on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Rooms are available at any time after 2:30 PM at the Kamqua picnic site. Check-out is upon arrangement after breakfast. Guests planning to arrive outside normal check-in hours must notify this property in advance.

Xaus Lodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Xaus Lodge

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • No front desk
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 8450 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Xaus Lodge Rooibrak
  • Xaus Rooibrak
  • Xaus Lodge Mier
  • Xaus Mier
  • Xaus Lodge Mier
  • Xaus Lodge Lodge
  • Xaus Lodge Lodge Mier

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.