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Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Quadruple Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Quadruple Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Cristallo, you're just a quick walk from Lake San Pellegrino. Free breakfast, free WiFi in public areas and a full-service spa are available. This 3-star hotel has 45 rooms over 4 floors. Free WiFi and balconies are available in all rooms.

  • All rooms offer balconies, cable TV and room service
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to manicures and pedicures or massages at Ego Centro
  • Services include babysitting, a free kids' club and concierge services
  • On-site recreation includes a health club, ski-in/ski-out access and cross-country skiing
  • Steps from Lake San Pellegrino and 3 minutes on foot from Three Valleys Ski Area
  • Airport pick-up shuttle service available for a fee

Property Features

During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a health club. Hotel Cristallo helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. This 3-star Moena hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Ski equipment storage
  • Ski equipment rentals
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , WiFi (surcharge)

Transport

  • Airport: Turin (TRN-Turin Intl.) (449.4 km / 279.2 mi)
  • Property shuttles: Airport pick-up

Room Amenities

Hotel Cristallo offers 45 forms of accommodation with laptop-compatible safes and a safe. Rooms open to balconies. Beds feature down comforters. Cable televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining
  • Television
  • Cable channels
  • Down blanket
  • Bathtub or shower
  • Rainfall showerhead
  • Cots (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Hotel Cristallo has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding on site
  • Snow tubing nearby
  • Bicycle rentals on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Cross-country skiing on site
  • Downhill skiing on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ego Centro. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

  • Manicures and pedicures
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Individually wrapped food options are available for breakfast and lunch. Enhanced food service safety measures are in place. The property affirms that it follows the sanitisation practices of the Safe Hospitality National Protocol (Italy) guidelines. The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: EUR 2 (for 3 hours, rates may vary)
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cristallo Moena
  • Hotel Cristallo Moena
  • Hotel Cristallo Hotel
  • Hotel Cristallo Moena
  • Hotel Cristallo Hotel Moena

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.