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4.2 out of 5

"The sea view and large balcony was great! Did not like the steps " More

By a verified traveller on Tue 18 Feb 2020

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Superior Double Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Hotel Altamar's walkable location. During your stay, you'll be within walking distance of Amadores Beach. Features include free WiFi in public areas, plus 3 outdoor pools and a restaurant. Built in 1987, this 3-star hotel has 257 rooms. All rooms offer free WiFi and kitchenettes.

  • All rooms offer kitchenettes, balconies and living rooms
  • Free WiFi
  • Enjoy regional cuisine while dining at Altamar Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, a kids' club and concierge services
  • On-site recreation includes a fitness centre, basketball and a playground
  • Guests speak favourably about the area's walkability and the convenient parking
  • Just a 4-minute drive from Amadores Beach and a few minutes from Puerto Rico Beach
  • Airport shuttle service available for a fee

Hotel Altamar ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Altamar

Everyone (2) Couples (3)
4 out of 5
The sea view and large balcony was great! Did not like the steps

Posted by on 18 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by Thank you

Thank you for your opinion, it is important to us. We are delighted that you enjoyed your stay at Altamar and apologise for the inconvenience the steps brought, we do our best to improve our services. We hope you visit us again soon!

4 out of 5
Good location and extra few. One minus it is the lift.

Posted by on 28 Sep 2019

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5 out of 5

Posted by on 10 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by Thank you

We are really happy you enjoyed your stay here at Altamar. Your opinion is important to us. We look forward to welcoming you again soon!

4 out of 5
Oli ihan hyvä ja viihtyisä hotelli ja erittäin hyvät merinäkymät.

Posted by on 11 Dec 2019

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4 out of 5

Posted by on 25 Apr 2019

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All-inclusive Details

All-inclusive room rates at Hotel Altamar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Hotel Altamar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Hotel Altamar, you'll find 3 outdoor swimming pools, a fitness centre, and a kids' pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and tour or ticket assistance are also featured at the family-friendly Hotel Altamar. Smoking is allowed in designated areas at this 3-star Mogan hotel.

  • 257 guestrooms or units
  • Built in 1987
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Newspapers for purchase
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Full-sized fridge/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (50.8 km / 31.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Altamar offers 257 forms of accommodation with a safe and coffee/tea makers. Rooms open to balconies. This accommodation offers separate living rooms. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Mogan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a weekly basis.

  • In-room kitchenette
  • Private balcony
  • Separate bedroom
  • Dining room
  • Living room
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.

Altamar Restaurant – This restaurant specialises in regional cuisine.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Basketball on site
  • Volleyball on site
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Hotel Altamar

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in is available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 10 and EUR 15 for adults, and EUR 5 and EUR 7.50 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Altamar Aparthotel Hotel Mogan
  • Altamar Aparthotel Mogan
  • Hotel Altamar Mogan
  • Hotel Altamar
  • Altamar Mogan
  • Hotel Altamar Hotel
  • Hotel Altamar Mogan
  • Hotel Altamar Hotel Mogan

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.