Skip to main content
Beginning of main content
4.9 out of 5

"Very clean,the roof top was really good place to relax ! Breakfast was good to. " More

By a verified traveller on Fri 10 Jan 2020

Enter dates to see availability

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£75* Per night/room 17 Aug - 18 Aug

Junior Studio Suite

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Junior Suite Superior High Floor Large Balcony (Single Use)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Junior Suite Superior Large Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite (Superior)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite Superior Large Balcony (Single Use)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Servatur Casablanca Suites & Spa - Adults Only. During your stay, you're just a quick walk from Puerto Rico Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with manicures and pedicures, massages or body wraps at Wellness Center Gym & Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests speak favourably about the breakfast and the pool
  • Just a 3-minute drive from Puerto Rico Beach and 5 minutes from Amadores Beach
  • Airport shuttle service available for a fee

Servatur Casablanca Suites & Spa - Adults Only ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Servatur Casablanca Suites & Spa - Adults Only

Everyone (4) Couples (2)
5 out of 5
Very clean,the roof top was really good place to relax ! Breakfast was good to.

Posted by on 10 Jan 2020

Was this review helpful to you?
Comment from Hotel Management

30 Jan 2020 by Guest relations manager

Dear guest, Thank you so much for sharing your experience at Servatur Casablanca. We are very happy to read that everything was to your liking. It would be great to have you here again. Kind regards, Servatur Casablanca

5 out of 5
The hotel was spotless and all staff from cleaners right up to management were all very friendly and helpful. The air conditioning was absolutely amazing staying at other hotels in the area with only a fan to cool down this was outstanding. Used the rooftop terrace every day to sunbathe this was always spotless and sun beds all tidy and in good condition

Posted by on 11 Aug 2019

Was this review helpful to you?
5 out of 5

Posted by on 24 May 2019

Was this review helpful to you?
Comment from Hotel Management

4 Jun 2019 by Servatur Casablanca

Dear guest, Thank you so much for rating Servatur Casablanca with a 5/5. It means you enjoyed your stay with us, which makes us very happy. We hope you had a nice return to home. In the name of all Servatur Casablanca staff, we would love to welcome you back in a future. Kind regards from Servatur Casablanca

4 out of 5
Sijainti hyvä, aamiainen hyvä, puolihoidossa dinner oli kolmen ruokalajin illallinen joka oli välttävä. Joskin viimeisenä iltana tarjottu grillibuffet oli mahtava. Huoneen siisteys oli välttävä. Muurahaisia juoksenteli pöydillä ja lattioilla. Vessanpönttö ei toiminut kunnolla edes korjauksen jälkeen. Parvekkeen jacuzzi oli hyvä. Myös allasalue oli keskivertoa parempi. Ystävällistä palvelua. Jäi kuitenkin loppupeleissä positiivinen vaikutelma ja on varmasti kärkiehdokas hotelliksi, jos Puerto Ricoon tulee toistekin lähdettyä.

Posted by on 5 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

20 Feb 2020 by Guest Relations Manager

Dear guest, First of all, thank you for choosing Servatur Casablanca and sharing your opinion with us. We are happy to read that, in general, you had a nice stay and enjoyed your holidays. We have taken note of the issues you comment in order to study possible improvements. Remember that we are at your entire disposal 24 hours for anything you might need. Kind regards, Servatur Casablanca

5 out of 5

Posted by on 15 Jun 2019

Was this review helpful to you?
5 out of 5
Hyvällä sijainnilla siisti hotelli jossa todella ystävällinen palvelu

Posted by on 21 Dec 2018

Was this review helpful to you?
5 out of 5
Super Hotel , 10 minuten laufen bis Strand. Liegt in eine Hügel.220 treppen bis zemtrum und einkaufszemtrun. Sehr schönes Hotel , nett Service und sehr gutes Essen.Super Frühstuck und a la Carte Abendessen an Tisch serviert. Ab Puerto Rico mit Auto schnell ins Maspalomas oder Playa del Ingles. Hotel zu empfehlen für 1 woche Urlaub . Ruhig am Abend.

Posted by on 2 Sep 2018

Was this review helpful to you?
Comment from Hotel Management

18 Sep 2018 by Guest Relations Manager

Dear guest, Thank you so much for such a wonderful review of Servatur Casablanca. We are very happy to have met your expectations. As you commented, we are in an area of Puerto Rico that allows us to be near the points of interest of the area while offering our guests the tranquility they seek, supported also by being an Only-Adults hotel. We hope to be choosen by you in the future for a comeback. We hope you had a nice return home. Kind regards from sunny Gran Canaria, Servatur Casablanca

About the Servatur Casablanca Suites & Spa - Adults Only

Location Avenida de gran Canaria 24, Mogan, Gran Canaria 35130

Renovations + Closures

The following facilities or services will be unavailable from September 1 2022 to September 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Servatur Casablanca Suites & Spa - Adults Only offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi. A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the eco-friendly Servatur Casablanca Suites & Spa - Adults Only. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Mogan hotel is smoke free.

  • 97 guestrooms or units
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Servatur Casablanca Suites & Spa - Adults Only offers 97 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. This accommodation is furnished with single sofa beds. Beds feature premium bedding. 32-inch Flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Mogan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room kitchenette
  • Private balcony (furnished)
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

The Club Restaurant & Bar – This restaurant serves breakfast and dinner.

The Club Pool Bar – This poolside bar only serves light fare. Open daily.

The Club Rooftop Chill Ou – On-site cocktail bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Center Gym & Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in half board rates on December 24 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in half board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to each gala dinner is optional and a fee is charged at the property for guests who wish to attend.

Servatur Casablanca Suites & Spa - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that guest safety measures are currently in place. A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitiser.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Smoke detector
  • Minimum guest age is 18
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 8 and EUR 12 per person (approximately)
  • Airport shuttle fee: EUR 55 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Servatur Casablanca Suites &
  • Servatur Casablanca Hotel
  • Servatur Casablanca Hotel Mogan
  • Servatur Casablanca Mogan
  • Servatur Casablanca Hotel Puerto Rico, Gran Canaria
  • Servatur Casablanca Adults Only
  • Servatur Casablanca Suites & Spa - Adults Only Hotel
  • Servatur Casablanca Suites & Spa - Adults Only Mogan
  • Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan
  • Servatur Casablanca
  • Servatur Casablanca Suites &
  • Servatur Casablanca Suites & Spa - Adults Only Hotel
  • Servatur Casablanca Suites & Spa - Adults Only Mogan
  • Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
url importing http://www.ebookers.com/Mogan-Hotels-Servatur-Casablanca-Suites-&-Spa---Adults-Only.h6475759-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Mogan-Hotels-Servatur-Casablanca-Suites-&-Spa---Adults-Only.h6475759-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Mogan-Hotels-Servatur-Casablanca-Suites-&-Spa---Adults-Only.h6475759-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.