30 Jan 2020 by Guest relations manager
Dear guest, Thank you so much for sharing your experience at Servatur Casablanca. We are very happy to read that everything was to your liking. It would be great to have you here again. Kind regards, Servatur Casablanca
4 Jun 2019 by Servatur Casablanca
Dear guest, Thank you so much for rating Servatur Casablanca with a 5/5. It means you enjoyed your stay with us, which makes us very happy. We hope you had a nice return to home. In the name of all Servatur Casablanca staff, we would love to welcome you back in a future. Kind regards from Servatur Casablanca
20 Feb 2020 by Guest Relations Manager
Dear guest, First of all, thank you for choosing Servatur Casablanca and sharing your opinion with us. We are happy to read that, in general, you had a nice stay and enjoyed your holidays. We have taken note of the issues you comment in order to study possible improvements. Remember that we are at your entire disposal 24 hours for anything you might need. Kind regards, Servatur Casablanca
18 Sep 2018 by Guest Relations Manager
Dear guest, Thank you so much for such a wonderful review of Servatur Casablanca. We are very happy to have met your expectations. As you commented, we are in an area of Puerto Rico that allows us to be near the points of interest of the area while offering our guests the tranquility they seek, supported also by being an Only-Adults hotel. We hope to be choosen by you in the future for a comeback. We hope you had a nice return home. Kind regards from sunny Gran Canaria, Servatur Casablanca
The following facilities or services will be unavailable from September 1 2022 to September 1 2022 (dates subject to change):
Servatur Casablanca Suites & Spa - Adults Only offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi. A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the eco-friendly Servatur Casablanca Suites & Spa - Adults Only. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Mogan hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Servatur Casablanca Suites & Spa - Adults Only offers 97 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. This accommodation is furnished with single sofa beds. Beds feature premium bedding. 32-inch Flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Mogan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
The Club Restaurant & Bar – This restaurant serves breakfast and dinner.
The Club Pool Bar – This poolside bar only serves light fare. Open daily.
The Club Rooftop Chill Ou – On-site cocktail bar. Open daily.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Center Gym & Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests booked in half board rates on December 24 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in half board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to each gala dinner is optional and a fee is charged at the property for guests who wish to attend.
Servatur Casablanca Suites & Spa - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that guest safety measures are currently in place. A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitiser.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.