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4.3 out of 5

"Superb stay, Comfortable beds and food exceeded expectations " More

By a verified traveller on Fri 02 Nov 2018

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Suite Junior: 3 adults

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Apartment, 1 Bedroom (2 adults and 2 children)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Junior Suite, Sea View (3 adults)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite, Sea View (2 adults + 2 children)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Junior Suite, Sea View (2 adults + 1 child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the shopping around Servatur Puerto Azul - All Inclusive. During your stay, you're just a quick walk from Puerto Rico Beach. Free WiFi in public areas, free self-parking and 3 outdoor pools are available. This 3-star hotel has 387 rooms. Each room includes amenities such as free WiFi and a furnished balcony.

  • All rooms offer furnished balconies, flat-screen TVs and fridges
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools or soak in the spa tub
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court and a playground
  • Guests have good things to say about the accommodation for the comfy beds and low noise level
  • 7 minutes by foot from Puerto Rico Beach and a 3-minute drive from Amadores Beach
  • Airport shuttle service available for a fee

Servatur Puerto Azul - All Inclusive ratings based on 4 verified reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Servatur Puerto Azul - All Inclusive

Everyone (2) Couples (1) Family (1)
5 out of 5
Superb stay, Comfortable beds and food exceeded expectations

Posted by , from England on 2 Nov 2018

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Comment from Hotel Management

3 Nov 2018 by Customer Service - Servatur Puerto Azul

Dear Stephen, The whole team of Servatur Puerto Azul thanks you for giving us such a nice score: 5/5! We are very happy to read you enjoyed your stay with us and we will work on the same line to reach this fantastic mark. We hope to see you again! Kind regards, Servatur Puerto Azul.

4 out of 5

LOVELY CLEAN BEDROOM WHICH WAS MADE UP EVERY DAY.

THE HOTEL IS SITUATED QUITE HIGH ABOVE PUERTO RICO AND NEAR TO THE EUROPA CENTRE. THE VIEWS FROM OAR BALCONY WUR FANTASTIC. THE BEDROOM WASN'T THAT BIG BUT WAS CLEANED EVERY DAY. THA FOOD WAS A BIT HIT AND MISS. TAXI'S FROM THE HOTEL TO PUERTO RICO/MOGAN PLENTIFUL AND CHEAP ALL IN ALL ITS A LOVELY PLACE FOR A HOLIDAY.

Posted by , from ST HELENS/GLASGOW ORIGINALLY. on 13 Feb 2017

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4 out of 5

kiva allasalue

Pros: vanha mutta siisti
Location: mäen päällä, portaat vieressä mistä pääsee suoraan rannalle (tosin +700 porrasta). taksilla pääsee takaisin helposti jos ei jaksa kävellä (n.3e)
hotellilla aktiviteettia kivasti. hyvät ruuat. olut olisi saanut olla parempaa. kentältä taksi reilu 60e

Posted by , from Oulu on 30 Jan 2017

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4 out of 5

paljon korkeuseroja

Pros: palvelun taso
oleskeluaika meni turhan pian2, olisi saattanut olla vielä viikon kauemmin, ravintolan taso hyvä.

Posted by , from oulu on 27 Jan 2017

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About the Servatur Puerto Azul - All Inclusive

Location Avenida La Cornisa, 13, Mogan, Gran Canaria 35129

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and local beverages included

Activities and facilities/equipment
Land activities

  • Tennis

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances

Not included

  • Premium and/or non-domestic beverages
  • Surcharge for bottled spirits
  • Airport transfers
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators

  • Access to on-site clubs included
  • Laundry/dry cleaning services not included
  • Surcharge for bottled liquor
  • All meals served buffet style
  • On-site entertainment and activities included
  • Activities/services from independent operators not included
  • Local beverages and soft drinks only
  • Airport transfers not included
  • On-site live performances included
  • Premium/non-domestic beverages not included
  • All food and beverages included
  • Tennis included

Property Features

Servatur Puerto Azul - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Servatur Puerto Azul - All Inclusive offers its guests 3 the outdoor swimming pools, an outdoor tennis court, a spa tub, and a kids' pool. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at Servatur Puerto Azul - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 3-star Mogan hotel is smoke free.

  • 387 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (48.5 km / 30.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Servatur Puerto Azul - All Inclusive offers 387 forms of accommodation with a hairdryer and free toiletries. Rooms open to furnished balconies. 32-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

  • Private balcony (furnished)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (weekly)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Ensuite bathroom

Food & Drink

Servatur Puerto Azul - All Inclusive has 2 restaurants on site.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a spa tub.

Guests aged under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Waterskiing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Servatur Puerto Azul - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser

The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per person (roundtrip)
  • In-room safe fee: EUR 12 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Azul Puerto
  • Puerto Azul Servatur
  • Servatur
  • Servatur Azul
  • Servatur Azul Hotel
  • Servatur Azul Hotel Puerto
  • Servatur Puerto Azul
  • Servatur Puerto Azul All Inclusive Hotel Mogan
  • Servatur Puerto Azul All Inclusive Hotel
  • Servatur Puerto Azul All Inclusive Mogan
  • Servatur Puerto Azul All Inclusive
  • Servatur Puerto Azul Inclusive
  • Servatur Puerto Azul - All Inclusive Hotel
  • Servatur Puerto Azul - All Inclusive Mogan
  • Servatur Puerto Azul - All Inclusive Hotel Mogan

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Servatur Puerto Azul - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.