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4.3 out of 5

"Superb stay, Comfortable beds and food exceeded expectations " More

By a verified traveller on Fri 02 Nov 2018

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Classic Junior Suite 2 ad + 1ch

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Junior Suite Top Floor with Sea View 2 ad+2ch

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Suite with Limited Sea View 2 ad+1ch

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Junior Suite 3 ad

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room with Limited Sea View 1 adult

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Family Suite with Limited Sea View 3 ad

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the shopping around Servatur Puerto Azul. During your stay, you'll be within walking distance of Amadores Beach. Free WiFi in public areas, free self-parking and 3 outdoor pools are available. This 3-star hotel has 387 rooms. Each room includes amenities such as free WiFi and a furnished balcony.

  • All rooms offer furnished balconies, flat-screen TVs and fridges
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools or soak in the spa tub
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court and a playground
  • Guests have good things to say about the accommodation for the comfy beds and low noise level
  • 10 minutes by foot from Puerto Rico Beach and a 3-minute drive from Amadores Beach
  • Airport shuttle service available for a fee

Servatur Puerto Azul ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Servatur Puerto Azul

Everyone (2) Couples (1) Family (1)
5 out of 5
Superb stay, Comfortable beds and food exceeded expectations

Posted by , from England on 2 Nov 2018

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Comment from Hotel Management

3 Nov 2018 by Customer Service - Servatur Puerto Azul

Dear Stephen, The whole team of Servatur Puerto Azul thanks you for giving us such a nice score: 5/5! We are very happy to read you enjoyed your stay with us and we will work on the same line to reach this fantastic mark. We hope to see you again! Kind regards, Servatur Puerto Azul.

4 out of 5

LOVELY CLEAN BEDROOM WHICH WAS MADE UP EVERY DAY.

THE HOTEL IS SITUATED QUITE HIGH ABOVE PUERTO RICO AND NEAR TO THE EUROPA CENTRE. THE VIEWS FROM OAR BALCONY WUR FANTASTIC. THE BEDROOM WASN'T THAT BIG BUT WAS CLEANED EVERY DAY. THA FOOD WAS A BIT HIT AND MISS. TAXI'S FROM THE HOTEL TO PUERTO RICO/MOGAN PLENTIFUL AND CHEAP ALL IN ALL ITS A LOVELY PLACE FOR A HOLIDAY.

Posted by , from ST HELENS/GLASGOW ORIGINALLY. on 13 Feb 2017

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4 out of 5

kiva allasalue

Pros: vanha mutta siisti
Location: mäen päällä, portaat vieressä mistä pääsee suoraan rannalle (tosin +700 porrasta). taksilla pääsee takaisin helposti jos ei jaksa kävellä (n.3e)
hotellilla aktiviteettia kivasti. hyvät ruuat. olut olisi saanut olla parempaa. kentältä taksi reilu 60e

Posted by , from Oulu on 30 Jan 2017

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4 out of 5

paljon korkeuseroja

Pros: palvelun taso
oleskeluaika meni turhan pian2, olisi saattanut olla vielä viikon kauemmin, ravintolan taso hyvä.

Posted by , from oulu on 27 Jan 2017

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All-inclusive Details

All-inclusive room rates at Servatur Puerto Azul are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and local non-alcoholic beverages included

Activities and facilities/equipment
Land activities

  • Tennis

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances

Not included

  • Premium/non-domestic alcoholic beverages
  • Activities and services offered by independent operators

  • Access to on-site nightclubs included
  • Surcharge for bottled liquor
  • All meals served buffet style
  • On-site entertainment and activities included
  • Activities/services from independent operators not included
  • Local non-alcoholic beverages and soft drinks included
  • On-site live performances included
  • Premium/imported alcoholic beverages not included
  • All food and beverages included
  • Tennis included

Property Features

Some rates at Servatur Puerto Azul are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Servatur Puerto Azul offers its guests 3 outdoor swimming pools, an outdoor tennis court, a spa tub, and a kids' pool. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at Servatur Puerto Azul. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 3-star Mogan hotel is smoke free.

  • 387 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (51 km / 31.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Servatur Puerto Azul offers 387 forms of accommodation with a hairdryer and free toiletries. Rooms open to furnished balconies. 32-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

  • Private balcony (furnished)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Electric kettle
  • Bath or shower
  • Housekeeping (weekly)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Ensuite bathroom

Food & Drink

Servatur Puerto Azul has 2 restaurants on site.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a spa tub.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Waterskiing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Servatur Puerto Azul

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per person (roundtrip)
  • In-room safe fee: EUR 12 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Azul Puerto
  • Puerto Azul Servatur
  • Servatur
  • Servatur Azul
  • Servatur Azul Hotel
  • Servatur Azul Hotel Puerto
  • Servatur Puerto Azul
  • Servatur Puerto Azul All Inclusive Hotel Mogan
  • Servatur Puerto Azul All Inclusive Hotel
  • Servatur Puerto Azul All Inclusive Mogan
  • Servatur Puerto Azul All Inclusive
  • Servatur Puerto Azul Hotel
  • Servatur Puerto Azul Mogan
  • Servatur Puerto Azul Hotel Mogan
  • Servatur Puerto Azul All Inclusive

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Servatur Puerto Azul offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.