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4.3 out of 5

"Superb stay, Comfortable beds and food exceeded expectations " More

By a verified traveller on Fri 02 Nov 2018

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Classic Junior Suite 2 ad + 1ch

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Junior Suite Top Floor with Sea View 2 ad+2ch

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Suite with Limited Sea View 2 ad+1ch

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Junior Suite 3 ad

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room with Limited Sea View 1 adult

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Family Suite with Limited Sea View 3 ad

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the shopping around Servatur Puerto Azul. During your stay, you'll be within walking distance of Amadores Beach. You'll find features such as 4 outdoor pools, 2 restaurants and 2 bars.

  • Free WiFi
  • The 2 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Services include a free kids' club, a lifeguard on site and a concierge
  • On-site recreation includes a gym and a playground
  • Guests have good things to say about the accommodation for the comfy beds and low noise level
  • Just a 3-minute drive from Amadores Beach and 15 minutes from Mogan Port
  • Airport shuttle service available for a fee

Servatur Puerto Azul ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Servatur Puerto Azul

Everyone (2) Couples (1) Family (1)
5 out of 5
Superb stay, Comfortable beds and food exceeded expectations

Posted by , from England on 2 Nov 2018

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Comment from Hotel Management

3 Nov 2018 by Customer Service - Servatur Puerto Azul

Dear Stephen, The whole team of Servatur Puerto Azul thanks you for giving us such a nice score: 5/5! We are very happy to read you enjoyed your stay with us and we will work on the same line to reach this fantastic mark. We hope to see you again! Kind regards, Servatur Puerto Azul.

4 out of 5

LOVELY CLEAN BEDROOM WHICH WAS MADE UP EVERY DAY.

THE HOTEL IS SITUATED QUITE HIGH ABOVE PUERTO RICO AND NEAR TO THE EUROPA CENTRE. THE VIEWS FROM OAR BALCONY WUR FANTASTIC. THE BEDROOM WASN'T THAT BIG BUT WAS CLEANED EVERY DAY. THA FOOD WAS A BIT HIT AND MISS. TAXI'S FROM THE HOTEL TO PUERTO RICO/MOGAN PLENTIFUL AND CHEAP ALL IN ALL ITS A LOVELY PLACE FOR A HOLIDAY.

Posted by , from ST HELENS/GLASGOW ORIGINALLY. on 13 Feb 2017

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4 out of 5

kiva allasalue

Pros: vanha mutta siisti
Location: mäen päällä, portaat vieressä mistä pääsee suoraan rannalle (tosin +700 porrasta). taksilla pääsee takaisin helposti jos ei jaksa kävellä (n.3e)
hotellilla aktiviteettia kivasti. hyvät ruuat. olut olisi saanut olla parempaa. kentältä taksi reilu 60e

Posted by , from Oulu on 30 Jan 2017

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4 out of 5

paljon korkeuseroja

Pros: palvelun taso
oleskeluaika meni turhan pian2, olisi saattanut olla vielä viikon kauemmin, ravintolan taso hyvä.

Posted by , from oulu on 27 Jan 2017

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All-inclusive Details

All-inclusive room rates at Servatur Puerto Azul are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included

Activities and facilities/equipment
Land activities

  • Tennis

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances

Not included

  • Premium/non-domestic alcoholic beverages
  • Activities and services offered by independent operators

  • Access to on-site nightclubs included
  • Surcharge for bottled liquor
  • Buffet-style meals included
  • On-site entertainment and activities included
  • Activities/services from independent operators not included
  • Local non-alcoholic beverages and soft drinks included
  • On-site live performances included
  • Premium/imported alcoholic beverages not included
  • All meals included
  • Tennis included

Property Features

Some rates at Servatur Puerto Azul are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Servatur Puerto Azul offers its guests 4 outdoor swimming pools, a waterslide, a health club, and a children's pool. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Spa services, a terrace, and a free kid's club are also featured at Servatur Puerto Azul. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Servatur Puerto Azul was completed in December 2021. This 4-star Mogan hotel is smoke free.

  • 493 guestrooms or units
  • 7 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1989
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Servatur Puerto Azul offers 493 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. This Mogan hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony (furnished)
  • Fridge
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Servatur Puerto Azul has 2 restaurants on site.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Jet skiing nearby
  • Boat tours nearby
  • Surfing lessons: Nearby
  • Surfing/boogie boarding nearby
  • Fishing nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in half board and all-inclusive rates on December 24 will receive a special dinner, included in the room rate. Guests booked in half board and all-inclusive rates on December 25 will receive the Christmas Gala Dinner. Guests booked in half board and all-inclusive rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to each gala dinner is optional and a fee is charged at the property for guests who wish to attend.

Servatur Puerto Azul offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Servatur Puerto Azul

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 8 and EUR 12 per person (approximately)
  • Airport shuttle fee: EUR 50 per person (roundtrip)
  • Self-parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Azul Puerto
  • Puerto Azul Servatur
  • Servatur
  • Servatur Azul
  • Servatur Azul Hotel
  • Servatur Azul Hotel Puerto
  • Servatur Puerto Azul
  • Servatur Puerto Azul All Inclusive Hotel Mogan
  • Servatur Puerto Azul All Inclusive Hotel
  • Servatur Puerto Azul All Inclusive Mogan
  • Servatur Puerto Azul All Inclusive
  • Servatur Puerto Azul Hotel
  • Servatur Puerto Azul Mogan
  • Servatur Puerto Azul Hotel Mogan
  • Servatur Puerto Azul All Inclusive

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.