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4.3 out of 5

"Superb stay, Comfortable beds and food exceeded expectations " More

By a verified traveller on Fri 02 Nov 2018

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Classic Junior Suite 2 ad + 1ch

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Junior Suite Top Floor with Sea View 2 ad+2ch

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Suite with Limited Sea View 2 ad+1ch

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Junior Suite 3 ad

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room with Limited Sea View 1 adult

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Family Suite with Limited Sea View 3 ad

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Servatur Puerto Azul, you'll be within walking distance of Amadores Beach. Enjoy features like free WiFi in public areas, plus 4 outdoor pools and 2 restaurants.

  • Free WiFi
  • The 2 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Services include a free children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a gym and a playground
  • 10 minutes by foot from Puerto Rico Beach and a 3-minute drive from Amadores Beach
  • Airport shuttle service available for a fee

Servatur Puerto Azul ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Servatur Puerto Azul

Everyone (3) Couples (1) Family (1)
5 out of 5
Superb stay, Comfortable beds and food exceeded expectations

Posted by , from England on 2 Nov 2018

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Comment from Hotel Management

3 Nov 2018 by Customer Service - Servatur Puerto Azul

Dear Stephen, The whole team of Servatur Puerto Azul thanks you for giving us such a nice score: 5/5! We are very happy to read you enjoyed your stay with us and we will work on the same line to reach this fantastic mark. We hope to see you again! Kind regards, Servatur Puerto Azul.

4 out of 5

LOVELY CLEAN BEDROOM WHICH WAS MADE UP EVERY DAY.

THE HOTEL IS SITUATED QUITE HIGH ABOVE PUERTO RICO AND NEAR TO THE EUROPA CENTRE. THE VIEWS FROM OAR BALCONY WUR FANTASTIC. THE BEDROOM WASN'T THAT BIG BUT WAS CLEANED EVERY DAY. THA FOOD WAS A BIT HIT AND MISS. TAXI'S FROM THE HOTEL TO PUERTO RICO/MOGAN PLENTIFUL AND CHEAP ALL IN ALL ITS A LOVELY PLACE FOR A HOLIDAY.

Posted by , from ST HELENS/GLASGOW ORIGINALLY. on 13 Feb 2017

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5 out of 5
Hotel was very clean in all over. Renevation had just been made. Very nice pools for younger and older. Water was very warm. Very many sunbeds was available. Also water slides was nice for our children. Hotel is very big and many different buildings. After we found our hotelroom it had gone time. Maybe better signs would be appreciated. If we'll travel to Gran Canaria would this hotel be definetely our choice.

Posted by on 7 Feb 2024

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Comment from Hotel Management

11 Feb 2024 by Servatur Puerto Azul

Dear Terhi, Thank you for your wonderful review. We’re absolutely happy to read that our Servatur Puerto Azul left such a positive impression on you and your family. It warms our hearts to know that you would return without hesitation.Once again, thank you for your kind words. Kind regards,

4 out of 5

Posted by on 3 Jan 2024

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Comment from Hotel Management

28 Jan 2024 by Reception

Dear Christian,We appreciate that you shared your positive experience at Servatur Puerto Azul with all of usWe hope to see you again soonKind regards,Servatur Puerto Azul Reception

4 out of 5

kiva allasalue

Pros: vanha mutta siisti
Location: mäen päällä, portaat vieressä mistä pääsee suoraan rannalle (tosin +700 porrasta). taksilla pääsee takaisin helposti jos ei jaksa kävellä (n.3e)
hotellilla aktiviteettia kivasti. hyvät ruuat. olut olisi saanut olla parempaa. kentältä taksi reilu 60e

Posted by , from Oulu on 30 Jan 2017

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4 out of 5

paljon korkeuseroja

Pros: palvelun taso
oleskeluaika meni turhan pian2, olisi saattanut olla vielä viikon kauemmin, ravintolan taso hyvä.

Posted by , from oulu on 27 Jan 2017

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All-inclusive Details

All-inclusive room rates at Servatur Puerto Azul are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included

Activities and facilities/equipment
Land activities

  • Tennis

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances

Not included

  • Premium/non-domestic alcoholic beverages
  • Activities and services offered by independent operators

  • Access to on-site nightclubs included
  • Surcharge for bottled liquor
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Activities/services from independent operators not included
  • Local non-alcoholic drinks and soft drinks included
  • Onsite live performances included
  • Premium/imported alcoholic drinks not included
  • All meals included
  • Tennis included

Property Features

Some rates at Servatur Puerto Azul are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Servatur Puerto Azul offers its guests 4 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Servatur Puerto Azul. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Mogan hotel is smoke free.

  • 493 guestrooms or units
  • 7 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1989
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Servatur Puerto Azul offers 493 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. This Mogan hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony (furnished)
  • Fridge
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Servatur Puerto Azul has 2 restaurants on site.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Personal motor watercraft nearby
  • Boat tours nearby
  • Surf lessons - nearby
  • Surfing/bodyboarding nearby
  • Fishing nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Gala dinners are included for guests booked in half board and all-inclusive rate plans on Christmas Eve, Christmas Day, and New Year's Eve. Guests booked in other rate plans may choose to pay for the gala dinners at check-in if they wish to attend.

Servatur Puerto Azul offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 to 12 per person
  • Airport shuttle fee: EUR 50 per person (return)
  • Self-parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Azul Puerto
  • Puerto Azul Servatur
  • Servatur
  • Servatur Azul
  • Servatur Azul Hotel
  • Servatur Azul Hotel Puerto
  • Servatur Puerto Azul
  • Servatur Puerto Azul All Inclusive Hotel Mogan
  • Servatur Puerto Azul All Inclusive Hotel
  • Servatur Puerto Azul All Inclusive Mogan
  • Servatur Puerto Azul All Inclusive
  • Servatur Puerto Azul Hotel
  • Servatur Puerto Azul Mogan
  • Servatur Puerto Azul Hotel Mogan
  • Servatur Puerto Azul All Inclusive

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.