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4.0 out of 5

"Stayed in royal suite, big size room and huge balcony with great views. Should have put more signs as to where to check in and how to get to reception ... " More

By a verified traveller on Tue 29 Oct 2019

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Standard Apartment, 1 Bedroom (Sunsuite / 2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£35* Per night/room 15 Jun - 16 Jun

Superior Apartment, Hot Tub (Terazamar / 2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom (Sunsuite / Upper Floor / 3+1)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom (Sunsuite / Upper Floor / 1 adult)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Royal Apartment, Balcony, Partial Sea View (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom (Sunsuite / 1 adult)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Servatur Terrazamar Suite & Sun Suite. During your stay, you're just a quick walk from Puerto Rico Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools. This 3-star hotel has 306 rooms over 8 floors. Free WiFi and kitchens are available in all rooms.

  • All rooms offer kitchens, balconies and living rooms
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, racquetball/squash and a playground
  • Guests have great things to say about the helpful staff and the size of the guestrooms
  • 15 minutes by foot from Puerto Rico Beach and a 5-minute drive from Amadores Beach

Servatur Terrazamar Suite & Sun Suite ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Servatur Terrazamar Suite & Sun Suite

Everyone (4) Couples (1)
4 out of 5
Stayed in royal suite, big size room and huge balcony with great views. Should have put more signs as to where to check in and how to get to reception etc. Staff was very nice and polite.

Posted by on 29 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by Terrazamar & Sun Suite

Dear Ebookers, First of all, we would like to thank you for taking your time to value your experience at Servatur Terrazamar & Sun Suite. We love to see that you have enjoyed your stay, the comfort of our beds and the friendly treatment of our staff. We will take into account the instructions you have made to improve our service every day. We remind you that we are available 24 hours a day, 365 days a year. Kind regards Servatur Terrazamar & Sun Suite

4 out of 5
Liked the location near to everything .Balcony size amazing spotless clean all over very good .Would have no problem telling friends

Posted by on 9 Sep 2019

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Comment from Hotel Management

29 Sep 2019 by Sunsuite Reception

Dear Anoymous Thank you very much for your review about the room balcony. Please remember we will be happy to help you and your friends in your future bookings Kind regards

4 out of 5
Nice location, friendly stuff and the terrace that made hotel specially nice.

Posted by , from Slovenia on 8 Oct 2018

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4 out of 5
Perfect for a relaxing week in the sunshine 😎 Balconies are so spacious and pool areas are fab.

Posted by , from Port Glasgow on 19 Sep 2018

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4 out of 5

Good hotel spotless clean and close to all the act

Would have rated higher only for pool was closed,work was being carried out on it. Had use of pool in sun suite though but was a bit of a treck to it.

Posted by , from Ireland on 27 Sep 2017

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4 out of 5

Huge terraces

2nd time here, lovely spacious apartment with separate kitchen, huge terraces and fine big bedroom with lots of wardrobe space

Posted by on 9 May 2017

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4 out of 5
Die Unterkunft ist gut gelegen und man gelangt innert etwa 10 Minuten zu Fuss zum Stand. Dieser ist ebenfalls sehr sauber und schön. Das Hotel ist sehr sauber und die Ausstattung der Appartements ist ausreichend (Kühlschrank, Herd, Kochutensilien). Die Klimaanlage und der TV müsen allerdings extra bezahlt werden. Die Terasse hingegen ist sehr gross und bietet einen Tisch mit Stühlen, sowie Liegen. Alles in allem kann ich das Hotel empfehlen, vor allem die Preisleistung stimmt.

Posted by on 16 Sep 2019

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Comment from Hotel Management

29 Sep 2019 by Sunsuite reception

Dear Anonymous Thank you very much for taking your time to help us improve. Thank you for your nice words and your positive review about the location and facilities of he hotel. Please remember that our staff will be happy to assist you in your future bookings.

About the Servatur Terrazamar Suite & Sun Suite

Location Avda. De las Palmeras s/n, Mogan, Gran Canaria 35130

Property Features

As a guest of Servatur Terrazamar Suite & Sun Suite, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a kids' pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and vending machine are also featured at the family-friendly Servatur Terrazamar Suite & Sun Suite. Self parking is free. This 3-star Mogan hotel is smoke free.

  • 306 guestrooms or units
  • 8 levels
  • 2 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Full-sized fridge/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (47.4 km / 29.4 mi)
  • Parking: Free self parking

Room Amenities

Servatur Terrazamar Suite & Sun Suite offers 306 forms of accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies. This accommodation offers separate living rooms. Beds feature down comforters. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. This Mogan hotel provides complimentary wireless Internet access. Digital televisions are provided. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Private balcony
  • Separate bedroom
  • Living room
  • Television
  • Digital channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Shower
  • Housekeeping (limited)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Blackout curtains
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

On-site venue – restaurant. A children's menu is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Playground on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Jet skiing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Air conditioning fee: EUR 36 per week
  • In-room safe fee: EUR 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Servatur Terrazamar Suite
  • Servatur Terrazamar Suite Sun Suite
  • Servatur Terrazamar Suite Sun Suite Aparthotel Mogan
  • Servatur Terrazamar Suite Sun Suite Mogan
  • Servatur Terrazamar Sun Suite
  • Sun Suite Terrazamar
  • Terrazamar Suite
  • Servatur Terrazamar Suite Sun Suite Hotel Mogan
  • Servatur Terrazamar Suite Sun Suite Hotel
  • Servatur Terrazamar Suite & Sun Suite Hotel
  • Servatur Terrazamar Suite & Sun Suite Mogan
  • Servatur Terrazamar Suite & Sun Suite Hotel Mogan

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.