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5.0 out of 5

"I was at this hotel for work purposes and I must say i was amazed by everything in this hotel, the staff are amazing and accommodated most of my reque ... " More

By a verified traveller on Wed 20 Jul 2016

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£125* Per night/room 28 Aug - 29 Aug

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite Single Use

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Neptune Beach Resort. During your stay, you're just a quick walk from Bamburi Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This 4-star hotel has 78 rooms. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, TVs and room service
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes volleyball
  • Just a 3-minute walk from Bamburi Beach and 9 minutes by car from Nguuni Nature Sanctuary

Neptune Beach Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Neptune Beach Resort

Everyone (1)
5 out of 5

Great Hotel awesome staff amazing food and locatio

Pros: Definitly my room View (Room 201), the friendly staff and the food.
Cons: Maybe the hot water system in the room.
Location: Beach Front Other Resorts Good Restaurants Go/Kart and other games center
I was at this hotel for work purposes and I must say i was amazed by everything in this hotel, the staff are amazing and accommodated most of my request at all hours.

Posted by , from Addis Ababa on 20 Jul 2016

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About the Neptune Beach Resort

Location Bamburi Beach, Mombasa, 83125

All-inclusive Details

  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Tennis included
  • Volleyball included
  • Premium/imported alcoholic beverages not included
  • Childcare not included
  • Activities/services from independent operators not included
  • All meals served buffet style
  • All available beverages included
  • Room service not included
  • Surcharge for room service

Property Features

Neptune Beach Resort offers its guests an outdoor pool and a kids' pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A nightclub, a library, and a terrace are also featured at the business-friendly Neptune Beach Resort. Free self parking is available. Smoking is allowed in designated areas at this 4-star Mombasa hotel.

  • 78 guestrooms or units
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Dining venue
  • Nightclub
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Neptune Beach Resort offers 78 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. This Mombasa hotel provides complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 9:30 AM.

On-site venue – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

On-site venue No. 2 – bar. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Boat tours nearby
  • Beach volleyball on site
  • Golf lessons available nearby
  • Windsurfing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Neptune Beach Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Neptune Beach Mombasa
  • Neptune Beach Resort
  • Neptune Beach Resort All Inclusive
  • Neptune Beach Resort All Inclusive Mombasa
  • Neptune Resort
  • Neptune Beach All Inclusive Mombasa
  • Neptune Beach Resort Mombasa
  • Neptune Beach Mombasa
  • Hotel Neptune Beach Resort Mombasa
  • Mombasa Neptune Beach Resort Hotel
  • Hotel Neptune Beach Resort
  • Neptune Beach Resort All Inclusive
  • Neptune Beach
  • Neptune Beach Resort Hotel
  • Neptune Beach Resort Mombasa
  • Neptune Beach Resort Hotel Mombasa

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.