"I stayed at Neptune Paradise Hotel and Spa - I was very delighted with the service. The smiling and friendly staff made my stay at the hotel very plea ... " More
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Not included
Neptune Paradise Beach Resort & Spa is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Neptune Paradise Beach Resort & Spa offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and A bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. A kids' pool, a sauna, and a library are also featured at the business-friendly Neptune Paradise Beach Resort & Spa. Free self parking is available. This 4-star Diani Beach resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Neptune Paradise Beach Resort & Spa offers 92 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This Diani Beach resort provides complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7 AM to 9:30 AM.
Peponi – This buffet restaurant specialises in international cuisine and serves lunch and dinner.
Olive Kitchen – Overlooking the pool, this restaurant serves lunch and dinner. Open daily.
Deck Restaurant – Overlooking the ocean, this restaurant only serves dinner. Open daily.
Jungle Restaurant – This poolside restaurant serves lunch, dinner and light fare. Open daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa, 5enses Sea Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with hot springs/mineral springs, a sauna and Turkish bath/hammam.
Guests under 18 years old are not allowed in the spa.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.