This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Neptune Village Beach Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Neptune Village Beach Resort & Spa All Inclusive offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A business centre and a meeting room are available. A kids' pool, a library, and a terrace are also featured at the business-friendly Neptune Village Beach Resort & Spa All Inclusive. Self parking is free. This 4-star Diani Beach property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Neptune Village Beach Resort & Spa All Inclusive offers 78 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7 AM to 9:30 AM.
Karamu – This buffet restaurant specialises in regional cuisine and serves breakfast, lunch and dinner.
Bustani – This seafood restaurant overlooks the pool and specialises in regional cuisine. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.
An outdoor pool, a children's pool and a spa tub are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, 5enses Sea Spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with hot springs/mineral springs, a sauna and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.