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4.0 out of 5

"Except for the checking in procedures which took too long every thing else was very good. " More

By a verified traveller on Mon 08 Nov 2021

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Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£105* Per night/room 24 May - 25 May

Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Run of the House)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at PrideInn Flamingo Beach Resort & Spa, you'll be within walking distance of Bamburi Beach. Enjoy features like free breakfast and free WiFi in public areas, plus 2 outdoor pools. This 3.5-star hotel has 137 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a furnished balcony/patio in each room.

  • Air-conditioned accommodations with furnished balconies or patios, 24-hour room service and LCD TVs
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine with pool views at Blue Lagoon, one of the property's 2 restaurants
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a playground and aerobics classes
  • Just a 3-minute drive from Bamburi Beach and 6 minutes from Mtwapa Mall
  • Airport, railway station and local-area shuttle service available for a fee

PrideInn Flamingo Beach Resort & Spa ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for PrideInn Flamingo Beach Resort & Spa

4 out of 5
Except for the checking in procedures which took too long every thing else was very good.

Posted by on 8 Nov 2021

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Comment from Hotel Management

16 Dec 2021 by Zainab Sadik

Dear Juvenal, Thank you for your constructive feedback. We are proud that our service contributed to your positive experience. However do regret that the the checking procedure did not meet your expectations. We are constantly looking for ways to improve upon our guests experience and welcome any suggestions.

About the PrideInn Flamingo Beach Resort & Spa

Location Dolphin Road, Shanzu, Mombasa, Mombasa 80109

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All meals, snacks and select beverages included
  • Basic alcoholic drinks included

  • Gratuities included
  • Basic alcoholic beverages included
  • Additional gratuities accepted
  • All meals included
  • Taxes included

Property Features

PrideInn Flamingo Beach Resort & Spa is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to PrideInn Flamingo Beach Resort & Spa for summer fun including 2 outdoor swimming pools and a playground. Free breakfast is served daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi. This Mediterranean hotel also offers a fitness centre, a garden and a terrace. Smoking is allowed in designated areas at this 3.5-star Mombasa hotel.

  • 137 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 dining venues
  • 2368 sq ft of conference space
  • 220 sq. m of conference space
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, and shopping centre shuttle

Room Amenities

PrideInn Flamingo Beach Resort & Spa offers 137 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Bathrooms are partially open
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free local cuisine breakfast daily from 7 AM to 10:30 AM.

Blue Lagoon – Overlooking the pool, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Cascades Bar – This bar is located by the pool. Happy hour is offered. Open daily.

Palms Restaurant – On-site buffet restaurant. Open daily.

Koi Bar and Lounge – On-site cocktail bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Safari nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 15

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

PrideInn Flamingo Beach Resort & Spa offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at PrideInn Flamingo Beach Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 4500 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emrald Flamingo
  • Emrald Flamingo Beach
  • Emrald Flamingo Beach Mombasa
  • Emrald Flamingo Beach Resort
  • Emrald Flamingo Beach Resort Mombasa
  • Emrald Flamingo Beach Club Hotel Mombasa
  • Emrald Flamingo Beach Resort Spa
  • Flamingo Beach Resort Mombasa
  • Flamingo Beach Resort Mombasa
  • Flamingo Beach Mombasa
  • Hotel Flamingo Beach Resort & Spa Mombasa
  • Mombasa Flamingo Beach Resort & Spa Hotel
  • Hotel Flamingo Beach Resort & Spa
  • Flamingo Beach Resort & Spa Mombasa
  • Emrald Flamingo Beach Resort Spa
  • Flamingo Beach Resort Spa
  • Flamingo Beach Resort
  • Flamingo Beach
  • Prideinn Flamingo & Mombasa
  • PrideInn Flamingo Beach Resort & Spa Hotel
  • PrideInn Flamingo Beach Resort & Spa Mombasa
  • PrideInn Flamingo Beach Resort & Spa Hotel Mombasa

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
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