Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Serena Beach Resort and Spa such as the outdoor pool and the outdoor tennis courts. Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. Public spaces have free WiFi. This beach hotel also offers a health club, a hot tub and a steam room. Free self parking is available. Smoking is allowed in designated areas at this 4-star Mombasa hotel.
Available in some public areas: Free WiFi
Free self parking
Serena Beach Resort and Spa offers 164 forms of air-conditioned accommodation with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 21-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Serena Beach Resort and Spa has 3 restaurants serving breakfast, lunch and dinner.
Jahazi Seafood Grill – On-site seafood restaurant.
Makuti Bar – On-site bar.
Nyota Terrace – On-site cocktail bar.
24-hour room service is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, outdoor tennis courts, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Serena Maisha has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body treatments. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.