4 Mar 2020 by Responsable Relations Clients
Cher Client, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes navrés que votre séjour ne fut pas à la hauteur de vos attentes, et tenons à souligner que notre établissement est connu et reconnu pour son architecture Tunisienne traditionnelle. Concernant l’hygiène, nous tenons à clarifier que c’est un aspect de toute première importance au Regency. Toutes nos chambres sont minutieusement nettoyées par notre équipe d’étage et régulièrement révisées par notre gouvernante et notre direction afin de s’assurer que nos standards de propreté et de confort soient assurés à tout moment, quant aux serviettes, elles sont remplacées régulièrement. Nous espérons que ceci n'aura pas entamé votre confiance envers notre hôtel et que nous aurons le plaisir de vous accueillir à nouveau prochainement pour une meilleure expérience.
9 Aug 2019 by Guest Relations Manager
Dear Valued Guest, We sincerely regret that your stay at the Regency Hotel & Spa did not meet your expectations. We wish you could have elaborated your review in order for us to know what went wrong and do our utmost to assure that any situation that does not meet excellence is corrected. Please accept our sincerest apologies for any inconvenience caused. We hope that you will give us the opportunity to show you that we can also achieve excellence during a next trip to Monastir.
28 Feb 2019 by Imène
Cher Client, Nous vous remercions d’avoir pris le temps de faire part de vos impressions suite à votre séjour au Regency Hotel & Spa. C'est toujours un réel plaisir de constater que notre travail et notre volonté de donner le meilleur service ont été à la hauteur de vos attentes. Votre pleine satisfaction correspond parfaitement à ce que nous recherchons jour après jour auprès de tous nos clients. Vos commentaires sont très appréciés et seront partagés avec toute notre équipe. Au plaisir de vous accueillir à nouveau prochainement dans notre hôtel. Cordialement,
1 Apr 2019 by Imène Drouche
Cher Client, Nous vous remercions vivement de nous avoir fait part de vos impressions suite à votre séjour au Regency Hotel & Spa. Nous sommes très heureux de savoir que votre séjour se soit bien déroulé et que nos prestations aient été à la hauteur de vos attentes. Vos commentaires sont très appréciés et seront partagés avec toute notre équipe. Nous espérons avoir le plaisir de vous accueillir pour un prochain séjour très bientôt. Cordialement,
2 May 2017 by Guest relations
Merci pour vos commentaires et votre gentillesse
The following facilities or services will be unavailable from January 1 2022 to June 1 2022 (dates subject to change):
All-inclusive room rates at Regency Hotel and Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Some rates at Regency Hotel and Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Regency Hotel and Spa such as the marina and the outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi. This beach hotel also offers a children's pool, outdoor tennis courts and a steam room. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Monastir hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Regency Hotel and Spa offers 197 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
La Voile – Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch and dinner.
L'Olivier à la carte – This restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Le Brigantin – On-site bar. Open daily.
Room service is available.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, outdoor tennis courts and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Les Thermes du Jasmin. Services include facials, body wraps, body scrubs and body treatments.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A deposit is charged to the guest's credit card by E-rev UK LTD on the hotel's behalf for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available. Each guest room is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.