21 Sep 2019 by Stephanie, Hospitality Supervisor
Dear Anonymous, thank you very much for taking the time to review your stay at Ax Hotel! We look forward to welcoming you again in the near future.
The following facilities or services will be unavailable from May 29 2022 to June 6 2022 (dates subject to change):
The property will be renovating from 29 May 2022 to 6 June 2022 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimise noise and disturbance.
As a guest of AX Hotel, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at AX Hotel. This 3-star Mont-Tremblant hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
AX Hotel offers 93 air-conditioned accommodations with espresso makers and free newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Mont-Tremblant hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:30 AM.
AX Hotel has a restaurant on site.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of: Safe Travels (WTTC - Global); COVID-19 Guidelines (WHO); COVID-19 Guidelines (CDC); Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.