"Beautiful relais! Restaurant and breakfast was excellent. A few points to improve: changing toilet paper rolls, the toilet brush had stool from the pr ... " More
30 Oct 2020 by Elia - Hospitality Manager
Dear Rose, thank you for the time spent in reviewing your stay. I will make treasure of your suggestions. I'd like to apologize for any lack we had in the housekeeping service and if my 2y son bothered you during the dinner, (it's a long hair, playful toddler). For the readers I can assure that was a single episode of a off-work dinner with family and friends. Normally the restaurant is very quite. I hope you want to accept the excuses and give us another chance.
A winery is on site. Relais Mastrojanni offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Relais Mastrojanni. Self parking is free. This Montalcino farm stay is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Relais Mastrojanni offers 11 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. This Montalcino farm stay provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Relais Mastrojanni has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the farm stay include a fitness centre and a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
