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"Besutiful place to relax and enjoy, staff excellent and very helpful rooms clean and tidy . " More

By a verified traveller on Sun 06 Jan 2019

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Junior Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
£156* Per night/room 16 May - 17 May

Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Ocean View, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the pool at Grand Palladium Jamaica Resort & Spa All Inclusive. Features include free WiFi in public areas, plus 5 outdoor pools and 10 restaurants. Built in 2008, this 4-star resort has 540 rooms over 3 floors. Each room includes amenities such as free WiFi and a jetted bath.

  • Air-conditioned rooms with balconies, jetted bathtubs and iPod docking stations
  • Free WiFi
  • Enjoy international cuisine with ocean views at Mo Bay, one of the property's 10 restaurants and 17 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Indulge with body scrubs, manicures and pedicures or facials at Zentropia
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, 3 outdoor tennis courts and a fitness centre
  • Guests speak favourably about the helpful staff and the pool
  • 7.5 miles (12.1 km) from Tryall Golf Club and 19.4 miles (31.2 km) from Montego Bay Cruise Ship Terminal
  • Airport shuttle service available for a fee

Grand Palladium Jamaica Resort & Spa All Inclusive ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Palladium Jamaica Resort & Spa All Inclusive

Everyone (4)
4 out of 5
Besutiful place to relax and enjoy, staff excellent and very helpful rooms clean and tidy .

Posted by on 6 Jan 2019

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Comment from Hotel Management

11 Jan 2019 by Alaina Watts (Assistant Community Manager)

Dear Guest, We appreciate the review. Thank you for vacationing with us and we are happy that we provided a place for you to find complete relaxation and true comfort. Please continue to support the Palladium brand and we hope to see you again soon.

2 out of 5

hotel stay for wedding

Stayed here for a wedding and it's not up to scratch especially as we stayed at another hotel in Negril and compared them both. Food was ok and room was average. The staff weren't as pleasant as I would expect. I wouldn't stay here again

Posted by , from london on 3 Jun 2017

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Comment from Hotel Management

5 Jun 2017 by Management

Dear KJ: We thank you for having stayed at our resort and giving us the opportunity to host you. We regret to learn that you were not satisfied with the meals provided and you were not impress with the services provided by some of our staff. Our team members are properly trained by our Human Resources department, and we sincerely apologize for the lack of proper services by those who deviate from the standards. We would have hope that this information was communicated to us while you were on property. We look forward to your next visit so you may witness all the improvements.

4 out of 5

Posted by on 26 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by Alaina Watts (Assistant Community Manager)

Dear Guest, Thank you for rating our resort. We are happy that you had a great time and that most of your time here was flawless. We hope to see you again.

3 out of 5

Riesige anlage

Es waren schöne 10 Tage sehr freundliches und gute Laune machendes Personal schönes Hotel die Lobby ist überweltigend Der Strand ist etwas kurz Das Essen hat mich nicht überzeugt ausser das italiänische Reastaurant war gut Das Wifi war auch mit Premium gegen Aufpreis sehr schwach

Posted by , from schweiz on 26 Nov 2017

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Comment from Hotel Management

30 Nov 2017 by Management

Lieber Enes, Vielen Dank für Ihren Aufenthalt in unserem Hotel und für Ihr Feedback. Wir entschuldigen uns für das Problem mit dem WLAN und freuen uns auf Ihren nächsten Besuch, damit Sie alle möglichen Verbesserungen miterleben können.

About the Grand Palladium Jamaica Resort & Spa All Inclusive

Location The Point, Lucea, Hanover 0

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

The property is closed between 04 April and 09 July.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling gear
  • Tennis lessons
  • Surcharge for bottled wine
  • Surcharge for bottled spirits
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Access to on-site nightclubs included
  • Windsurfing included
  • Taxes included
  • A la carte dining included
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Football included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Snorkelling not included
  • Tennis lessons not included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Food and beverage restrictions apply
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • All non-motorised water sports included
  • On-site live performances included
  • Theme parties included
  • Snorkelling included

Property Features

Grand Palladium Jamaica Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Jamaica Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 17 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a free kid's club and a kids' pool. Smoking is allowed in designated areas at this 4-star Lucea property.

  • 540 guestrooms or units
  • 3 levels
  • 15 buildings
  • 10 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 17 bars or lounges
  • 3757 sq ft of conference space
  • 349 sq. m of conference space
  • Built in 2008
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Grand Palladium Jamaica Resort & Spa All Inclusive offers 540 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and a safe. Rooms open to balconies. This accommodation is furnished with king sofa beds. Beds feature down comforters. 32-inch Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a jetted bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony
  • Jetted bath
  • Pull-out sofa bed
  • iPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Mo Bay – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Chez Bubba – Overlooking the garden, this steakhouse specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

The Blue Lagoon – This poolside buffet restaurant specialises in international cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Bhogali – Overlooking the ocean and pool, this theme restaurant specialises in Indian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

El Agave – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Miniature golf on site
  • Golfing nearby
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Volleyball on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Windsurfing on site

Spa Services

Zentropia has 9 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 9
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Palladium
  • Grand Palladium Jamaica All Inclusive Lucea
  • Grand Palladium Jamaica All Inclusive
  • Grand Palladium Resort All Inclusive
  • Jamaica Grand Palladium
  • Jamaica Grand Palladium All Inclusive
  • Jamaica Grand Palladium Resort
  • Palladium All Inclusive
  • Palladium Resort
  • Grand Palladium Jamaica Hotel Lucea
  • Grand Palladium Jamaica Resort & Spa Lucea
  • Grand Palladium Jamaica Resort Spa All Inclusive
  • Grand Palladium Jamaica Resort All Inclusive Lucea
  • Grand Palladium Jamaica Lucea
  • Pallaum Jamaica Inclusive Luc
  • Grand Palladium Jamaica Resort & Spa All Inclusive Lucea

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.