30 Oct 2019 by Enrico Pezzoli (General Manager)
Dear D, We are thrilled that you had a fantastic experience at our resort, and we're pleased to read about it in this review. It was our pleasure having you with us and we would love to have you with us again, hopefully soon.
1 Oct 2018 by Alaina Watts (Assistant Community Manager)
Dear Guest, Thank you for rating us. We are happy that you like our resort and had a great time here and we hope to see you again.
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorised water sports are included.
Grand Palladium Lady Hamilton Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Palladium Lady Hamilton Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 5 poolside bars, and 17 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a free kid's club and a kids' pool. Smoking is allowed in designated areas at this 4.5-star Lucea property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Grand Palladium Lady Hamilton Resort & Spa All Inclusive offers 512 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies. This accommodation offers separate living rooms. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. This Lucea property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Chez Bubbas – Overlooking the garden, this restaurant specialises in American cuisine and only serves dinner.
Arte e Cucina – Overlooking the pool and garden, this restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Lotus House – Overlooking the garden, this restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Xaymaica Creole – Overlooking the garden, this restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Poseidon Sunset Cove – Overlooking the ocean and garden, this restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
3 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna and a fitness centre.
Guests aged under 18 years old are not allowed in the swimming pool or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Zentropia has 9 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.