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Deluxe Resort View, 2 Double Beds, Flex cancellation options

Bed Count 2 Full Beds Maximum Occupancy 2 Max
£182* Per night/room 28 Oct - 29 Oct

Family Room, 2 Bedrooms, Kids & Teens Free + Flex cancellation options

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Deluxe Ocean View with balcony, Kids & Teens Free + Flex cancellation options

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Ocean View with King Bed, flex cancellation options.

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Deluxe, Flex cancellation options

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Resort View, 1 King Bed, Flex cancellation options

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Moon Palace Jamaica – All Inclusive's great location. During your stay, you're just a quick walk from Ocho Rios Craft Park. Free WiFi in public areas, free valet parking and 4 outdoor pools are available. This 5-star resort has 705 rooms over 11 floors. All rooms offer free WiFi and free stocked minibars.

  • Air-conditioned rooms with free minibar items, iPod docking stations and 24-hour room service
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine with ocean views at Buccaneers Reef, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Indulge with hydrotherapy, body treatments or body scrubs at AWE SPA
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a gym, aerobics classes and volleyball
  • Guests speak favourably about the family-friendly amenities and the helpful staff
  • Just a 3-minute walk from Ocho Rios Craft Park and 5 minutes on foot from Ocho Rios Clock Tower

About the Moon Palace Jamaica – All Inclusive

Location Main Street, Ocho Rios, Saint Ann

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room spirit dispensers

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Dancing
  • Water fitness

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs

Not included

  • Motorised water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Windsurfing
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transport to off-site activities

  • Kayaking included
  • Access to on-site nightclubs included
  • Taxes included
  • 24-hour room service
  • All meals served buffet style
  • Buffet and à la carte dining
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Scuba diving lessons not included
  • Windsurfing not included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • All non-motorised water sports included

Property Features

Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Moon Palace Jamaica – All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a free kid's club, a kids' pool and a fitness centre. Free valet parking is available. This 5-star Ocho Rios property is smoke free.

  • 705 guestrooms or units
  • 11 levels
  • 3 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • 6 conference rooms
  • Nightclub
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Moon Palace Jamaica – All Inclusive offers 705 forms of air-conditioned accommodation with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Stocked minibar (free)
  • iPod dock
  • In-room dining (24 hours)
  • Smart television
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Toothbrush and toothpaste available

Food & Drink

Buccaneers Reef – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

La Gondola – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Pier 8 – Overlooking the pool, this restaurant specialises in seafood and serves lunch and dinner. Open daily.

Momo – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Boulangerie – On-site coffee shop. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site
  • Ecotours nearby
  • Snorkelling nearby
  • Fitness classes on site
  • Beach volleyball on site
  • Kayaking nearby
  • Scuba diving nearby

Spa Services

AWE SPA has 23 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 23
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Moon Palace Jamaica – All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines COVID-19 Health Protocol (Jamaica)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Moon Palace Jamaica Grande All Inclusive Ocho Rios
  • Moon Jamaica Inclusive inclus
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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.