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"Everything about the hotel was great apart from our room. We had three night with interrupted sleep. We thought that we brought awake by snoring in th ... " More

By 50th Anniversery on Thu 12 Sep 2013

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Junior Suite Garden View King

Bed Count 1 King Bed Maximum Occupancy 2 Max
£299* Per night/room 25 Oct - 26 Oct

Preferred Club Junior Suite Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite Ocean Front King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Master Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Junior Suite Ocean View Swim-Out King

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Preferred Club Junior Suite Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive's beach location. During your stay, you'll be within walking distance of Sunset Beach Resort Au Natural Beach. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. Built in 2010, this 5-star resort has 350 rooms over 5 floors. Each room includes amenities such as free WiFi and a jetted bath.

  • Air-conditioned rooms with free minibar items, balconies and jetted baths
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at World Cafe, one of the property's 9 restaurants and 8 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Treat yourself to massages, body wraps or manicures and pedicures at Secrets Spa by Pevonia
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a private beach, an outdoor tennis court and a 24-hour gym
  • Guests speak favourably about the pool and the beach
  • 10 minutes on foot from Sunset Beach Resort Au Natural Beach and a 1-minute drive from Montego Bay Cruise Ship Terminal
  • Airport shuttle service available for a fee

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

Couples (2)
4 out of 5

unlucky room

Everything about the hotel was great apart from our room. We had three night with interrupted sleep. We thought that we brought awake by snoring in the next room. Finally on the third I went down to reception and asked the man to come up and investigate, which he did and also thought that the noise was snoring . However he got Maintenance to come up. He discovered that the noise was coming from the fridge, which was quiet for most of the time but started up in the night.. Then one morning we were awakened by the Bell Boy coming to collected our luggage, wrong room!

Posted by on 12 Sep 2013

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1 out of 5

Nicht empfehlenswert

Pros: Gartenanlage und Strand
Cons: Preis senken und 2 Sterne daraus machen oder Zimmer renovieren und Personal ausbilden
Location: In der Nähe vom Hard Rock Hotel
Zimmer schmutzig,altmodisch und ungepflegt.Bett durchgelegen,Bettwäsche wird nicht gewechselt,Schmutz wird nicht beseitigt.Starke Feuchtigkeit im Zimmer.Essen unterdurch- schnittlich,Gläser und Geschirr schmuzig.Gartenanlage und Strand sind gepflegt und schön. Keinesfalls 5 Sterne.Preis-Leistung sehr schlecht.

Posted by on 25 Feb 2018

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4 out of 5

excellent hôtel

Cet hôtel est idéalement situé et apporte sans aucun doute les services correspondants à un hôtel de ce standing. Room service, services, repas impeccables. Petit déjeuner exceptionnel. Les serveurs, bagagistes ( Joseph est le meilleur ! ), réceptionnistes, personnel de ménage, souriants et attentionnés. Un petit bémol sur les disponibilités en bord de piscine... à 7h le matin tout est déjà réservé et aucun contrôle , comptez donc qu'à 6h du matin les gens sont donc entrain de réserver leurs transats. Il faut être un lève ( très ) tôt pour avoir une place première ligne.

Posted by on 30 Nov 2015

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About the Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

Location Lot 59A Freeport, Montego Bay, Saint James

All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Cooking
  • Dancing
  • Yoga

  • Yoga classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • 24-hour room service
  • All meals served buffet style
  • Buffet and à la carte dining
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • All available beverages included
  • Minibar (all beverages included)
  • Tennis lessons included

Property Features

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers an outdoor tennis court, a 24-hour fitness centre and a hot tub. Free self parking and valet parking are available. This 5-star Montego Bay resort is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 5 levels
  • 9 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 8058 sq ft of conference space
  • 725 sq. m of conference space
  • Built in 2010
  • Full breakfast (free)
  • Casino
  • Swim-up bar
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive offers 350 forms of accommodation with MP3 docking stations and DVD players. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. LCD televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries. This Montego Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Separate bedroom
  • Sitting area
  • Jetted bath
  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served a free full breakfast daily from 7 AM to 10:30 AM.

World Cafe – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.

Blue Mountain – This theme restaurant specialises in Caribbean cuisine and only serves dinner.

Portofino – This theme restaurant specialises in Italian cuisine and only serves dinner.

Himitsu – This theme restaurant specialises in Asian cuisine and only serves lunch.

Oceana – This restaurant specialises in seafood and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Horse riding/rental on site
  • Kayaking on site
  • Waterskiing on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Personal motorised watercraft on site

Spa Services

Secrets Spa by Pevonia has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Secrets Wild Orchid Luxury
  • Secrets Wild Orchid Luxury All Inclusive
  • Secrets Wild Orchid Montego Bay Luxury
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  • Secrets Wild Orchid Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Awards & Affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.