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"Everything about the hotel was great apart from our room. We had three night with interrupted sleep. We thought that we brought awake by snoring in th ... " More

By 50th Anniversery on Thu 12 Sep 2013

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Hotel Description

Our customers tell us they enjoy Secrets Wild Orchid Montego Bay - Luxury – All Inclusive's beach location. During your stay, you'll be within walking distance of Sunset Beach Resort Au Natural Beach. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. Built in 2010, this 5-star resort has 350 rooms over 5 floors. Each room includes amenities such as free WiFi and a jetted bathtub.

  • Air-conditioned rooms with free minibar items, balconies and jetted bathtubs
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at World Cafe, one of the property's 9 restaurants and 8 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Treat yourself to aromatherapy, body treatments or detox wraps at Secrets Spa by Pevonia
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a private beach, an outdoor tennis court and a 24-hour fitness centre
  • Guests speak favourably about the proximity to the airport and the helpful staff
  • 8 minutes by car from Montego Bay Cruise Ship Terminal and 10 minutes from Hip Strip
  • Airport shuttle service available for a fee

Club Suite, 2 Double Beds, Ocean View

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Beach View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, 1 King Bed, Beach View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Pool Access, Ocean View (Preferred Club Swim-Out)

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Club Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Secrets Wild Orchid Montego Bay - Luxury – All Inclusive ratings based on 3 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Secrets Wild Orchid Montego Bay - Luxury – All Inclusive

Couples (2)
4 out of 5

unlucky room

Everything about the hotel was great apart from our room. We had three night with interrupted sleep. We thought that we brought awake by snoring in the next room. Finally on the third I went down to reception and asked the man to come up and investigate, which he did and also thought that the noise was snoring . However he got Maintenance to come up. He discovered that the noise was coming from the fridge, which was quiet for most of the time but started up in the night.. Then one morning we were awakened by the Bell Boy coming to collected our luggage, wrong room!

Posted by on 12 Sep 2013

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1 out of 5

Nicht empfehlenswert

Pros: Gartenanlage und Strand
Cons: Preis senken und 2 Sterne daraus machen oder Zimmer renovieren und Personal ausbilden
Location: In der Nähe vom Hard Rock Hotel
Zimmer schmutzig,altmodisch und ungepflegt.Bett durchgelegen,Bettwäsche wird nicht gewechselt,Schmutz wird nicht beseitigt.Starke Feuchtigkeit im Zimmer.Essen unterdurch- schnittlich,Gläser und Geschirr schmuzig.Gartenanlage und Strand sind gepflegt und schön. Keinesfalls 5 Sterne.Preis-Leistung sehr schlecht.

Posted by on 25 Feb 2018

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4 out of 5

excellent hôtel

Cet hôtel est idéalement situé et apporte sans aucun doute les services correspondants à un hôtel de ce standing. Room service, services, repas impeccables. Petit déjeuner exceptionnel. Les serveurs, bagagistes ( Joseph est le meilleur ! ), réceptionnistes, personnel de ménage, souriants et attentionnés. Un petit bémol sur les disponibilités en bord de piscine... à 7h le matin tout est déjà réservé et aucun contrôle , comptez donc qu'à 6h du matin les gens sont donc entrain de réserver leurs transats. Il faut être un lève ( très ) tôt pour avoir une place première ligne.

Posted by on 30 Nov 2015

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About the Secrets Wild Orchid Montego Bay - Luxury – All Inclusive

Location Lot 59A Freeport, Montego Bay, Saint James

Renovations + Closures

This property is closed from 16 April 2020 to 31 May 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Cooking
  • Dancing
  • Yoga

Not included

  • Airport transfers

  • Yoga classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Tennis included
  • Food and beverage restrictions apply
  • Volleyball included
  • All available beverages included
  • Minibar (all beverages included)
  • Tennis lessons included

Property Features

Secrets Wild Orchid Montego Bay - Luxury – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Secrets Wild Orchid Montego Bay - Luxury – All Inclusive, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 9 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers an outdoor tennis court, a 24-hour fitness centre and a hot tub. Free self parking and valet parking are available. This 5-star Montego Bay resort is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 5 levels
  • 9 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 8058 sq ft of conference space
  • 725 sq. m of conference space
  • Built in 2010
  • Full breakfast (free)
  • Casino
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Secrets Wild Orchid Montego Bay - Luxury – All Inclusive offers 350 forms of accommodation with MP3 docking stations and DVD players. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. LCD televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Separate bedroom
  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served a free full breakfast daily from 7 AM to 10:30 AM.

World Cafe – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.

Blue Mountain – This theme restaurant specialises in Caribbean cuisine and only serves dinner.

Portofino – This theme restaurant specialises in Italian cuisine and only serves dinner.

Himitsu – This theme restaurant specialises in Asian cuisine and only serves lunch.

Oceana – This restaurant specialises in seafood and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Horse riding/rental on site
  • Volleyball on site
  • Kayaking on site
  • Waterskiing on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Basketball on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Personal motorised watercraft on site

Spa Services

Secrets Spa by Pevonia has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Secrets Wild Orchid Montego Bay - Luxury – All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No pets or service animals allowed
  • 24-hour check-in
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Rainforest Alliance Sustainable Tourism Certification
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.