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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Live Aqua Urban Resort Monterrey. During your stay, you're just a quick walk from Plaza Fiesta San Agustin. Free WiFi in public areas, free self-parking and a full-service spa are available. This 5-star hotel has 72 rooms. All rooms offer free WiFi and deep-soaking bathtubs.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and Smart TVs
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at ZOI
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with aromatherapy, massages or body treatments at Feel Urban Spa
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the location and the beds
  • 9 minutes by foot from Plaza Fiesta San Agustin and a 3-minute drive from KidZania Monterrey
  • Airport shuttle service available for a fee

Deluxe Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

About the Live Aqua Urban Resort Monterrey

Location Av. Lazaro Cardenas 2424-A, Monterrey, NL 66260

Property Features

Live Aqua Urban Resort Monterrey offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, tour or ticket assistance, and concierge services are also featured at the luxury Live Aqua Urban Resort Monterrey. Free self parking is available. This 5-star Monterrey hotel is smoke free.

  • 72 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Monterrey, Nuevo Leon (MTY-General Mariano Escobedo Intl.) (35.1 km / 21.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Live Aqua Urban Resort Monterrey offers 72 forms of accommodation with minibars and espresso makers. 55-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Espresso maker
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.

ZOI – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feel Urban Spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment will be available to guests.Individually wrapped food options are available for breakfast, lunch and dinner.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18 and USD 21 for adults, and USD 18 and USD 21 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Live Aqua Monterrey Valle Hotel
  • Live Aqua Monterrey Valle
  • Live Aqua Urban Resort
  • Live Aqua Urban Monterrey
  • Live Aqua Urban
  • Live Aqua Urban Monterrey
  • Live Aqua Urban Resort Monterrey Hotel
  • Live Aqua Urban Resort Monterrey Monterrey
  • Live Aqua Urban Resort Monterrey Hotel Monterrey
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.