11 Jun 2019 by Marion Front desk manager
Dear Guest, We acknowledge receipt of the survey you completed after your stay in Hôtel SPA de Fontcaude and we thank you for your answers. Your feedback is precious for us as it allows our company to improve the quality of our services. We are glad to read that you enjoyed your stay and that our hotel reached your expectations. Looking forward to welcoming you fot a next stay, please accept our best regards.
24 Apr 2019 by Marion - Front desk manager
Dear Anonymous, We acknowledge receipt of the questionnaire you filled in, which mentioned a certain dissatisfaction with your stay in Hôtel SPA de Fontcaude. We are truly sorry that our establishment did not meet your requirements and would like to apologize for any inconvenience you may have been caused. Once again, thank you for your comments. We hope to be able to convince you during a future stay that the problems you encountered were isolated incidents. We hope to have the pleasure of welcoming you again. Yours sincerely
Hôtel SPA de Fontcaude offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the business-friendly Hôtel SPA de Fontcaude. Free self parking is available. This 4-star Juvignac hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hôtel SPA de Fontcaude offers 99 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Le Bistrot de Fontcaude – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa de Fontcaude has 14 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the hotel policy is that appropriate swimwear must be worn in the spa tub and swimming pool. Any other clothing, including loose shorts, are not allowed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-out is available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.