8 Aug 2020 by Mickaele
Dear Guest - Thank you for your visit to Fairmont The Queen Elizabeth. We greatly appreciate the great rating further to your recent stay with us. We hope to see you again very soon. Best regards
29 Apr 2019 by Manager
Dear Guest - Thank you for taking the time to share your feedback with us. While we're glad you enjoyed your overall visit we're sorry we didn't entirely met your expectations with regards to the comfort of your guest room and for not having the opportunity to address it while you were still with us. Please know you're feedback was shared with our Executive Housekeeper and we still hope to have the opportunity to welcome you again in the future. Kind regards.
12 Feb 2020 by Guest Relation Manager
Dear Guest - Thank you for taking the time to rate your visit and we hope to welcome you again soon. Best regards.
7 Sep 2019 by Guest Relation Manager
Dear Guest - We're delighted to know you enjoyed your visit, especially the helpfulness of the colleagues and the great central location of the hotel. We look forward to welcoming you again in the future. Kind regards.
29 Jun 2019 by Guest Relations Manager
Dear Guest - We appreciate the great rating you shared further to your stay and we hope you will visit us again soon. Warm regards.
The following facilities or services will be unavailable from July 1 2021 to December 31 2021 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Monday and Tuesday:
Fairmont The Queen Elizabeth offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Event space at this hotel measures 84841 square feet (7882 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Fairmont The Queen Elizabeth. For a fee, parking is available. A complete renovation of Fairmont The Queen Elizabeth was completed in 2017. This 4.5-star Montreal hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge) , Valet parking (surcharge)
Fairmont The Queen Elizabeth offers 950 forms of accommodation with minibars and laptop-compatible safes. 49-inch Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Rosélys – This bistro specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Nacarat – This cocktail bar specialises in international cuisine and serves lunch, dinner and light fare. Open selected days.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Moment Spa has 4 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body scrubs. The spa is equipped with a spa tub and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.
The property is a member of Historic Hotels of the World.