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4.2 out of 5

"Nice pool although it is very small. The gym is very nice. Rooms are good but sheets are bobbled and scratchy, not high quality. " More

By a verified traveller on Sat 20 Apr 2019

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Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£155* Per night/room 16 Aug - 17 Aug

Suite, 1 King Bed (Outremont)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Mile End)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Suite, 1 King Bed (Royale Ville Marie)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Le Plateau)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The great public transport around Fairmont The Queen Elizabeth gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Sainte-Catherine Street. You'll find features such as a full-service spa, an indoor pool and a restaurant. Built in 1958, this 4.5-star hotel has 950 rooms over 21 floors. Each room includes amenities such as a flat-screen TV and a minibar.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Enjoy a bite to eat at Rosélys, a bistro that serves Mediterranean cuisine
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body scrubs or facials at Moment Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour health club
  • Guests have great things to say about the proximity to public transport and the location
  • Just a 4-minute walk from Eaton Centre and 7 minutes on foot from Bell Centre
  • Pets welcome for a fee (restrictions apply)

Fairmont The Queen Elizabeth ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont The Queen Elizabeth

Everyone (5)
4 out of 5

Posted by on 4 Aug 2020

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Comment from Hotel Management

8 Aug 2020 by Mickaele

Dear Guest - Thank you for your visit to Fairmont The Queen Elizabeth. We greatly appreciate the great rating further to your recent stay with us. We hope to see you again very soon. Best regards

3 out of 5
Nice pool although it is very small. The gym is very nice. Rooms are good but sheets are bobbled and scratchy, not high quality.

Posted by on 20 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Manager

Dear Guest - Thank you for taking the time to share your feedback with us. While we're glad you enjoyed your overall visit we're sorry we didn't entirely met your expectations with regards to the comfort of your guest room and for not having the opportunity to address it while you were still with us. Please know you're feedback was shared with our Executive Housekeeper and we still hope to have the opportunity to welcome you again in the future. Kind regards.

4 out of 5

Posted by on 10 Feb 2020

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Comment from Hotel Management

12 Feb 2020 by Guest Relation Manager

Dear Guest - Thank you for taking the time to rate your visit and we hope to welcome you again soon. Best regards.

5 out of 5
Obwohl es so viele Leute bzw. Gäste hatte, war das Hotel ruhig und sehr angenehm. Die Leute waren sehr hilfsbereit. Die Zimmer sehr gut und sehr ruhig. Das Hotel ist sehr zentral gelegen und daher sind viele Sehenswürdigkeiten gut erreichbar.

Posted by on 6 Sep 2019

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Comment from Hotel Management

7 Sep 2019 by Guest Relation Manager

Dear Guest - We're delighted to know you enjoyed your visit, especially the helpfulness of the colleagues and the great central location of the hotel. We look forward to welcoming you again in the future. Kind regards.

5 out of 5

Posted by on 27 Jun 2019

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Comment from Hotel Management

29 Jun 2019 by Guest Relations Manager

Dear Guest - We appreciate the great rating you shared further to your stay and we hope you will visit us again soon. Warm regards.

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to December 31 2021 (dates subject to change):

  • Daily housekeeping

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Monday and Tuesday:

  • Bar/lounge
  • Restaurant

Property Features

Fairmont The Queen Elizabeth offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Event space at this hotel measures 84841 square feet (7882 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Fairmont The Queen Elizabeth. For a fee, parking is available. A complete renovation of Fairmont The Queen Elizabeth was completed in 2017. This 4.5-star Montreal hotel is smoke free.

  • 950 guestrooms or units
  • 21 levels
  • 84841 sq ft of conference space
  • 7882 sq. m of conference space
  • Built in 1958
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Trudeau International Airport (YUL) (18.3 km / 11.4 mi)
  • Train station: Montreal Central Station (0.5 km / 0.3 mi)
  • Metro station: Bonaventure Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairmont The Queen Elizabeth offers 950 forms of accommodation with minibars and laptop-compatible safes. 49-inch Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.

Rosélys – This bistro specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Nacarat – This cocktail bar specialises in international cuisine and serves lunch, dinner and light fare. Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

  • Golfing nearby

Spa Services

Moment Spa has 4 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body scrubs. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Number of treatment rooms 4
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CAD 25.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 31 per person (approximately)
  • Fee for in-room wireless Internet: CAD 16.04 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 16.04 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CAD 16.04 per 24-hour period (rates may vary)
  • Self-parking fee: CAD 37 per night
  • Valet parking fee: CAD 37 per night (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Elizabeth
  • Fairmont Queen
  • Fairmont Queen Elizabeth
  • Fairmont Queen Elizabeth Hotel
  • Fairmont Queen Elizabeth Hotel Montreal
  • Fairmont Queen Elizabeth Montreal
  • Queen Elizabeth Fairmont
  • Fairmont Hotel Montreal
  • Fairmont Montreal
  • Fairmont The Queen Elizabeth Hotel Montreal
  • Montreal Fairmont
  • Fairmont The Queen Elizabeth Hotel
  • Fairmont The Queen Elizabeth Montreal
  • Fairmont The Queen Elizabeth Hotel Montreal

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Tourism Pledge.

The property is a member of Historic Hotels of the World.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.