14 Oct 2019 by Alexandra, Guest Relations
Dear Anonymous Guest, Thank you for your review on your recent visit to our hotel. Best Regards
2 Dec 2018 by Alexandra, Guest Relations
Dear XXX We would like to thank you for sharing your comments on your recent stay here with us. Your feedback is very important to us and has been passed along to our team members. We hope to welcome you back soon in the near future. Sincerely,
3 Aug 2018 by Valerie
Dear Mel, We would like to thank you for taking the time to review our hotel for your resent stay at the Holiday Inn & Suites Montreal Centre-Ville Ouest. Please accept our most sincere apologies for the inconvenience you have encountered with the construction next door during your stay here with us. Unfortunately the ongoing construction noise is out of our control and hard to predict as the heavy machinery is used sporadically. Our guests comfort is very important to us and we appreciate your feedback and hope to serve you again. Best regards,
13 Oct 2019 by Alexandra, Guest Relations
Dear Anonymous Guest, Thank you for your review on your recent visit to our hotel.
4 Oct 2019 by Jane, Public relations
Liebe J, Thank you very much for your review. We are happy to know that you enjoyed your stay with us. As a brand new hotel, it is paramount for us that our guests love the facilities and the service provided by our team members. We are looking forward to welcoming you again soon at the Holiday Inn & Suites Montréal Centre-ville Ouest ! Best regards,
The following facilities or services will be unavailable from January 9 2021 to April 30 2021 (dates subject to change):
Holiday Inn Hotel & Suites Montreal Centre-ville Ouest, an IHG Hotel offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 7901 square feet (734 square metres) and includes conference rooms. A rooftop terrace, vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Montreal Centre-ville Ouest, an IHG Hotel. Parking is available for a fee. This 3.5-star Montreal hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
Holiday Inn Hotel & Suites Montreal Centre-ville Ouest, an IHG Hotel offers 221 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily.
Le Restaurant Crossbar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that vehicles with studded tires are not permitted in the property's parking lot.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless checkout is available. Individually wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.