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4.2 out of 5

"Beautiful location and restaurant. Bathroom small but bedroom well appointed with lots of cupboards. Staff were hopeless, slow and inflexible Except b ... " More

By a verified traveller on Fri 28 Jun 2019

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Superior Room, 2 Single Beds, Non Smoking, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£131* Per night/room 11 Nov - 12 Nov

Superior Room, 1 Queen Bed, City View, Corner

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, 1 Queen Bed, Balcony, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, 1 Queen Bed, Non Smoking, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

The great public transport around Grand Hotel Suisse Majestic, Autograph Collection gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Freddie Mercury Statue. Features include free WiFi in public areas, plus a restaurant and a fitness centre. Built in 1870, this 4.5-star hotel has 155 rooms over 8 floors. All rooms offer free WiFi and free stocked minibars.

  • Air-conditioned rooms with free minibar items, flat-screen TVs and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 7 minutes by foot from Freddie Mercury Statue and a 5-minute drive from Chateau de Chillon
  • Dogs welcome for a fee

Grand Hotel Suisse Majestic, Autograph Collection ratings based on 50 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel Suisse Majestic, Autograph Collection

Everyone (23) Couples (17) Family (6)
2 out of 5
..................................................

Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Ophely & Your Suisse-Majestic Team.

Dear Guest, First of all thank you for your note and taking your time to share your experience in our property. I am sorry to read that you didn’t took full advantage of your stay. If you have a little time, maybe can you share a little more with me about your experience in our property? Thank you very sincerely in advance. I hope that we will be lucky to welcome you again in Suisse Majestic. Warm regards from Montreux,

4 out of 5
Beautiful location and restaurant. Bathroom small but bedroom well appointed with lots of cupboards. Staff were hopeless, slow and inflexible Except breakfast room staff were good.

Posted by on 28 Jun 2019

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Comment from Hotel Management

9 Jul 2019 by Suisse-Majestic Team

Dear Guest,, First of all, we would like to thank you for your review and for sharing your experience with us that we have fully taken into consideration. We are very sorry to read that our staff didn't reach your expectations, we would like to apologize. Nevertheless, we are happy that this didn’t stop you from enjoying the rest of your visit to our hotel We will not forget to share your feedback with the rest of our team in order to improving our services. I wish you a lovely day. With our best regards.

4 out of 5
Beautiful room with a lovely view Comfy bed, clean bathroom I will come back for sure! Is it a pity that the bar and cigar room were and the reception was noisy and in renovation.

Posted by on 7 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by otre Grand Hôtel Suisse-Majestic Team

Dear Guest, We would first of all like to thank you for sharing your feedback and review with us that we have fully taken into consideration. We are glad to read you enjoyed your overall stay with us. We hope to be able to welcome you on another occasion and maybe reach the 5/5 punctuation! We are sorry for the noisy of renovation but this is in order to make our hotel "exactly like nothing else" We wish you a lovely day and stay at your entire disposal if there is anything else we can help you with. With our best regards,

4 out of 5
I accidentally booked the wrong day and called the reception on short notice when finding out. hotel changed the date to accommodate our stay. this was very pleasant and staff was uncomplicated and very friendly!

Posted by on 16 Feb 2019

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Comment from Hotel Management

18 Feb 2019 by Your Suisse-Majestic Team.

Dear Guest, We would first of all like to thank you for sharing your feedback and review with us that we have fully taken into consideration. We are glad to read you enjoyed your overall stay with us. We hope to be able to welcome you on another occasion and maybe reach the 5/5 punctuation! We wish you a lovely day and stay at your entire disposal if there is anything else we can help you with. With our best regards,

5 out of 5

Perfect Hotel, perfect Location

I booked a four day long weekend break as a surprise for my partners 60th birthday. The location couldn't be more perfect. We came out of the railway station and immediately opposite was the Hotel, and very impressive it looked, ! Once entering in the reception staff, as were all of the staff were very polite efficient and helpful. I was asking the lady on reception about the wonderful weather as when we arrived on 10th January we weren't expecting to arrive in 10 degrees and very warm sunshine and blue skies! The receptionist explained about the microclimate and went onto Google and bought up a weather forecast for us. We were then given a free rail and tram pass for our duration which we certainly made use of. We entered our room which was large,and beautifullly furnished. In the ensuite were white towelling robes and slippers. The icing on the cake was the stunning views ! I certainly recommend without a doubt to upgrade to a room with a lake view. The breakfast although pricey, was amazing, everything you could possibly desire. IIn the reception area there's a table set up for fresh coffee, orange juice, bottled water and croissants provided free of charge. I cannot rate this hotel highly enough and will definitely go again.

Posted by on 15 Jan 2014

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4 out of 5

Great Lake views

Great deal on the room. Worth paying for lake view with balcony. Not worth paying for the breakfast - go next door.

Posted by on 12 Aug 2013

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5 out of 5

Posted by on 30 Jul 2020

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5 out of 5
Einzigartige Aussicht auf den See! Sehr ruhig trotz angrenzender Hauptstrasse. Das Hotel ist schnell erreichbar vom Bahnhof aus.

Posted by , from Bern on 28 Jul 2020

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3 out of 5
Das Hotel überzeugt durch seine Lage am See. Das Personal ist freundlich, die COVID-Vorgaben werden gut umgesetzt. Draussen herrscht hohes Verkehrsaufkommen, d.h., man kann die Fenster v.a. in der Nacht nicht öffnen. Die Isolation der Fenster ist aber sehr gut. Leider war das Zimmer im 1. Stock nahe an der Strasse, was nicht befriedigend ist. Im 4.-7. Stock wäre es ruhiger. Nicht gut gelöst ist die Sache mit dem Parkieren eines Autos. Das Hotel verfügt über keine hauseigenen Parkplätze so dass im öffentlichen Parkaus für 2 Nächte hohe Tarife zu bezahlen sind. Das müsste anders gelöst werden, z.B. mit einer Gebührenreduktion für Hotelgäste. Ob wir wieder kommen, weiss ich noch nicht!

Posted by , from Bern on 27 Jul 2020

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4 out of 5

Posted by on 23 Jul 2020

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About the Grand Hotel Suisse Majestic, Autograph Collection

Location 45 Avenue Des Alpes, Montreux, VD 1820

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 05 January:

  • Dining venue

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 7266 square feet (675 square metres) and includes conference rooms. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Grand Hotel Suisse Majestic, Autograph Collection. This Belle Époque Montreux hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 8 levels
  • 7266 sq ft of conference space
  • 675 sq. m of conference space
  • Built in 1870
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Geneva (GVA-Cointrin Intl.) (91.1 km / 56.6 mi)
  • Train station: Montreux Station (0.1 km / 0.1 mi)

Room Amenities

Grand Hotel Suisse Majestic, Autograph Collection offers 155 forms of air-conditioned accommodation with free minibar items and a safe. 43-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Montreux hotel provides complimentary wireless Internet access.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Bathtub or shower
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

45 Grill & Health – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Downhill skiing nearby
  • Boat tours nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60.0 per day.
  • Cots (infant beds) are available for CHF 60 per stay.

Pet Policy

  • Pets: CHF 60 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 4
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 8.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 29 per person (approximately)
  • Pet fee: CHF 60 per pet, per stay
  • Crib (infant bed) fee: CHF 60 per stay
  • Rollaway bed fee: CHF 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Suisse
  • Grand Hotel Suisse Majestic
  • Grand Hotel Suisse Majestic Montreux
  • Grand Suisse Majestic
  • Grand Suisse Majestic Hotel
  • Hotel Grand Suisse Majestic
  • Hotel Suisse Majestic
  • Suisse Majestic
  • Suisse Majestic Grand Hotel
  • Suisse Majestic Hotel
  • Suisse Majestic Grand Montreux
  • Grand Suisse Majestic Montreux
  • Hotel Suisse Majestic Grand
  • Grand Hotel Suisse Majestic, Autograph Collection Hotel
  • Grand Hotel Suisse Majestic, Autograph Collection Montreux
  • Grand Hotel Suisse Majestic, Autograph Collection Hotel Montreux

You should know

  • Up to 4 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.