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"Too much expensive the breakfast and not included to the room i got.i paid a lot..thr bed was small " More

By a verified traveller on Mon 16 Sep 2019

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Standard Double or Twin Room, Mountainside

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£142* Per night/room 13 Nov - 14 Nov

Standard Twin Room, 2 Single Beds, Balcony, Partial Lake View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Balcony, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Mountainside

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

The comfortable rooms at Royal Plaza Montreux & Spa get high marks from our customers. During your stay, you're just a quick walk from Montreux Convention Center. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1982, this 5-star hotel has 154 rooms over 8 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Enjoy international cuisine with garden views at Cafe Bellagio, one of the property's 2 restaurants and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to facials, massages or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the area's walkability
  • Just a 3-minute drive from Freddie Mercury Statue and 5 minutes from Chateau de Chillon
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Royal Plaza Montreux & Spa ratings based on 21 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Royal Plaza Montreux & Spa

Everyone (5) Couples (9) Business (2) Family (3)
3 out of 5
Too much expensive the breakfast and not included to the room i got.i paid a lot..thr bed was small

Posted by on 16 Sep 2019

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4 out of 5
Pros: room, service and food was of good standard
Cons: please start serving a variety of beer - how is it possible that you only offer one beer (import label), but no selection of Swiss and imported beers
Location: location is great - near the main attractions (walking distance or if necessary by means of public transportation) and convenient access to Vevey etc.
Hotel is well located (near main attractions of Montreux, but also not far from Vevey). Staff is very friendly and efficient (check-in/out, restaurant, housekeeping etc). Room was nice size, great view over the lake, well equipped and clean. Food (dinner and "express breakfast") was good. Only negative point is the rather sad selection of beer - there is only one brand of beer (import) - first I don't like this one, and I don't understand on why there is no offer of a variety inlcuding Swiss beer

Posted by , from Zürich on 3 Feb 2018

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5 out of 5

It was just awesome

It was a weekend out of the normal, I met my friend and we had a really good time. There was great comfort in the suite, although not warm enough. The matress was too hard for me.

Posted by on 1 Mar 2016

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3 out of 5
sehr gute Lage mit einer wunderschönen Aussicht. - Das Hotel ist renovierungsbedürftig. - Der Spa Bereich bietet sehr wenig und ist sehr altmodisch. - Das Frühstück entspricht leider nicht der Vorstellung von einem 5-Sternen-Hotel: Kein frischer Saft, Cappuccino fast ungeniessbar und das Essen allgemein nicht fein. - Das Personal ist zum Teil unhöflich und es fehlt die gewisse Sorgfalt in der Hotelführung. Allgemein das Hotel ist zu teuer für das was es bietet. Wir würden dem Hotel nur 2 von 5 Sternen geben.

Posted by , from Zürich on 31 Aug 2020

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Comment from Hotel Management

11 Sep 2020 by The Management Team

Dear Guest, Thank you very much for your feedback. We are sorry if you didn't appreciate the breakfast in our property as well as your stay with us. Best regards,

4 out of 5
Freundliches Personal, saubere Zimmer, tolle Lage (direkt am See), Frühstück auch gut.

Posted by on 26 Jul 2020

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Comment from Hotel Management

27 Jul 2020 by The Management Team

Dear Guest, Thank you very much for your nice feedback. Kind regards,

4 out of 5
Sehr schönes Hotel, nettes Personal. Schöne Aussicht, wie vom Zimmer an die Berge, sowie an der Rezeption an See

Posted by on 13 Jul 2020

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Comment from Hotel Management

13 Jul 2020 by The Management Team

Dear Guest, Thank you very much for your nice words. Best regards,

4 out of 5

Posted by on 11 Jul 2020

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Comment from Hotel Management

13 Jul 2020 by The Management Team

Thank you very much for your review. Kind regards,

5 out of 5
Un super hôtel merci pour votre hospitalité je reviendrai

Posted by on 12 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by L'Equipe de Direction

Merci beaucoup pour votre aimable commentaire ! Au plaisir de vous accueillir à nouveau ! Bien à vous,

5 out of 5
Sehr schönes Zimmer Freundlicher empfang Top Lage am see

Posted by on 24 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by The Management Team

Thank you very much for your nice review ! Kind regards,

2 out of 5
80-er Jahre Grove. Maximal ein 4 Stern-Hotel. Massentourismus Gäste aus Japan

Posted by on 3 Aug 2019

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About the Royal Plaza Montreux & Spa

Location Avenue Claude Nobs 7, Montreux, VD 1820

Property Features

Royal Plaza Montreux & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. A fitness centre, a sauna, and spa services are also featured at the luxury Royal Plaza Montreux & Spa. Parking is available for a fee. This 5-star Montreux hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1982
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Geneva (GVA-Cointrin Intl.) (90.4 km / 56.2 mi)
  • Train station: Montreux Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Royal Plaza Montreux & Spa offers 154 forms of accommodation with minibars and a safe. Beds feature premium bedding. 90-cm LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

Cafe Bellagio – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Waterskiing on site
  • Motor boating on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Sailing on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 69 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 29 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per day
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 9.50 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: CHF 30 for adults and CHF 15 for children (approximately)
  • Self-parking fee: CHF 25 per night
  • Pet fee: CHF 29 per pet, per night
  • Rollaway bed fee: CHF 69 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Hotel Montreux Plaza
  • Royal Montreux Plaza
  • Royal Plaza Montreux
  • Royal Plaza Montreux Hotel
  • Royal Plaza Montreux & Spa Hotel
  • Royal Plaza Montreux & Spa Montreux
  • Royal Plaza Montreux & Spa Hotel Montreux

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5.0 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.