16 Sep 2021 by Sam
Dear Jennifer, Thank you for taking the time to leave us a review. All be it not a positive one. I am slightly confused as to your review, as we have no recollection of someone mentioning a musty smell, and I can assure you that our rooms are cleaned to the highest standard, so I do feel that perhaps this comment is uncalled for. We are aware of the traffic noise, but again due to the location of the hotel and the age of the building there is very little we can do to combat this. Also I am slightly disappointed that unlike many other reviewers you did not seem to enjoy the food, but I am fairly confident had an issue been raised with any of the front of house team while you were dining with us, then we would have done everything to rectify it. All of the staff at Warkworth House Hotel work very hard to provide excellent customer service to all our guests which is clearly reflected in so many of the positive reviews we receive, and hope we can welcome you back to improve on this negative experience.
8 Jul 2021 by Sam
Thank you for taking the time to write a review. I am glad that you had an enjoyable stay with us. Kind Regards
7 Feb 2019 by Sam
Thank you very much for your review. I'm glad you enjoyed your stay with us and hope we can welcome you back again soon.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This 3.5-star Morpeth hotel is smoke free.
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Warkworth House Hotel offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels and DVD players. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free full breakfast daily from 8:00 AM to 10:00 AM.
The Bistro – This bistro serves breakfast and dinner. A children's menu is available. Reservations are required.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.