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3.5 out of 5

"Crowne plaza should be 4 stars hotel. Beautiful view, but old bathroom, small rooms. Ordered food was cold. Not 5 stars hotel but not to bad for stay " More

By a verified traveller on Mon 22 Aug 2016

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Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£49* Per night/room 4 May - 5 May

Business Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Business Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the clean rooms at Crowne Plaza Moscow World Trade Centre, an IHG Hotel. During your stay, you'll be connected to the convention centre and within walking distance of Arbat Street. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars. Built in 1980, this 5-star hotel has 727 rooms over 20 floors. All rooms offer flat-screen TVs and minibars.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Real Food Restaurant
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests speak favourably about the beds and the proximity to shopping
  • 2.3 mi (3.7 km) from Cathedral of Christ the Savior and 2.5 mi (4 km) from State Historical Museum
  • Airport, train station pick-up and local-area shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)

Crowne Plaza Moscow World Trade Centre, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Moscow World Trade Centre, an IHG Hotel

Everyone (5) Business (3)
4 out of 5

Only 4 stars hotel

Crowne plaza should be 4 stars hotel. Beautiful view, but old bathroom, small rooms. Ordered food was cold. Not 5 stars hotel but not to bad for stay

Posted by , from London on 22 Aug 2016

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1 out of 5

Meeing in Moscow

It's a long way from anywhere. The only easy way to get to this hotel is by taxi, and these are expensive. If you want to use public transport, the nearest metro stations are about 20 minutes walk away. So access to the "sights" of Moscow is time consuming or expensive. Breakfast is eye wateringly expensive, as are any form of drinks in the hotel loby. So unless you have a well stocked expense account, this is a hotel to avoid.

Posted by on 26 Oct 2012

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5 out of 5

PMO

Excellent hotel in the heart of Moscow with everything one needs for business and relax. Each visit is a pleasure.

Posted by on 6 Jun 2013

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4 out of 5

Posted by on 1 Sep 2019

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Comment from Hotel Management

5 Sep 2019 by Alina Rozenberg

We appreciate your feedback and we will be happy if you choose our hotel Crowne Plaza Moscow WTC for your next visit to Moscow.

3 out of 5

Posted by on 31 Jan 2019

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2 out of 5
Sans plus, petit déjeuner bien mais chère le personnel peu souriant

Posted by on 4 Jan 2018

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Comment from Hotel Management

12 Jan 2018 by Alina Rozenberg

Сher invité, Merci beaucoup pour votre commentaire. Nous sommes désolés d'apprendre que vous avez rencontré des désagréments lors de votre séjour. Ceci n’est pas conforme à nos standards habituels de service et je ne manquerai pas de partager vos commentaires avec nos équipes afin de prendre les mesures nécessaires. Nous espérons que vous nous donnerez une seconde chance afin que nous puissions vous montrer notre vrai niveau de service. Bien cordialement, Alina Rozenberg, Front Office Manager Assistant

5 out of 5

Sehr schönes Hotel mit super Aussicht !

Ich hatte im Vorfeld um ein Zimmer mit Ausblick auf die stalin Tower gebeten. Des Weiteren erwähnte ich das es ein Jubiläum mit meiner Freundin wäre , weshalb der Ausblick für mich wichtig war. Als Gastgeschenk erhielten wir eine Flasche Sekt aufs Zimmer! Der Ausblick und das Zimmer waren einfach toll und wie auf den Bildern ! Gerne komme ich wieder hier her.

Posted by , from Bruchsal on 10 Jan 2017

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Comment from Hotel Management

1 Feb 2017 by Olga Kusina

Der sehr geehrte Uwe, Vielen Dank für Ihre Bewertung unseres Hotels Crowne Plaza Moscow WTC. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Olga Kusina Marketing manager

4 out of 5

Upea hotelli, lähellä messualuetta kätevästi

Pros: Hyvä huone, upea näköala, monipuolinen aaminainen, hienot puitteet, kuntosali oli mukava lisä
Cons: Sisääntulon sujuvuus, nyt turvatarkastus hieman hidastaa sisääntuloa
Kokemus hyvä oli erittäin hyvä, sillä hotellista löytyi kaikki, mitä liikematkalla tarvitsin ja ehkä vähän enemmänkin.

Posted by on 5 Sep 2016

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About the Crowne Plaza Moscow World Trade Centre, an IHG Hotel

Location 12 Krasnopresnensksya emb, Moscow, 123610

Property Features

Crowne Plaza Moscow World Trade Centre, an IHG Hotel offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as 2 coffee shops/cafés and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 64583 square feet (5812 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the luxury Crowne Plaza Moscow World Trade Centre, an IHG Hotel. An area shuttle within 1 km and an airport shuttle (available 24 hours) are available for a fee. Self parking is free. This 5-star Moscow hotel is smoke free.

  • 727 guestrooms or units
  • 20 levels
  • 2 buildings
  • 2 bars or lounges
  • 2 coffee shops
  • 64583 sq ft of conference space
  • 5812 sq. m of conference space
  • Built in 1980
  • Dining venue
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Airport: Sheremetyevo Airport (SVO) (32.1 km / 19.9 mi)
  • Train station: Moscow Kievsky Station (2.8 km / 1.7 mi)
  • Property shuttles: Airport shuttle, area shuttle within 1 km, and train station pick-up available for a surcharge
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Crowne Plaza Moscow World Trade Centre, an IHG Hotel offers 727 forms of accommodation with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Rooms are equipped with dial-up Internet access (surcharge). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Real Food Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Plaza Garden Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner.

Dorchester – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner.

Bar 24 – This bar specialises in international cuisine. Open 24 hours.

Lobby bar – This café specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

  • Golfing nearby

Spa Services

  • Aromatherapy treatments

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

For your safety the hotel entrance is closed to guests without reservation confirmation or hotel key card from 11 PM to 6:30 AM. It is strongly recommended that you inform the hotel of the names of all guests prior to your arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for RUB 1180.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: RUB 1700 for adults and RUB 850 for children (approximately)
  • Airport shuttle fee: RUB 4200 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: RUB 1180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Moscow World Trade Centre
  • Crowne Plaza World
  • Crowne Plaza World Trade
  • Crowne Plaza World Trade Hotel
  • Crowne Plaza World Trade Hotel Moscow Centre
  • Crowne Plaza Moscow World Trade Centre Hotel
  • Crowne Plaza World Trade Centre Hotel
  • Crowne Plaza World Trade Centre
  • Crowne Plaza Moscow World Trade Hotel Moscow
  • Moscow Crowne Plaza
  • Crowne Plaza Moscow World Trade Centre
  • Crowne Plaza Moscow World Trade Centre, an IHG Hotel Hotel
  • Crowne Plaza Moscow World Trade Centre, an IHG Hotel Moscow

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driving licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa and migration card at check-in.
  • Crowne Plaza Moscow World Trade Centre, an IHG Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.