29 Jul 2019 by Adelia Seifetdinova
Dear Guest, First of all, I would like to thank you for choosing InterContinental Moscow Tverskaya hotel, and the IHG brand. Apart from that, I am very grateful to you for taking time to tell us about your recent experience at our property. Please know that your feedback plays a very important role in our day-to-day operation as we are striving to deliver in line with the guests' preferences and needs. I hope that you will grant us with another chance to welcome you back at the InterContinental Moscow Tverskaya hotel, and show that we really care. Yours sincerely, Adelia Seifetdinova Guest Relations Supervisor
5 Jan 2020 by Adelia Seifetdinova
Dear Guest, First and foremost, it is my pleasure to thank you for choosing InterContinental Moscow Tverskaya hotel, and the IHG brand for your stay in Moscow during the festive season. Apart from that, I am grateful to you for taking time to tell us about your recent experience at our property. Please know that your feedback is highly important in our day-to-day operation as we are constantly striving to make everything possible in order to ensure the highest services quality and to deliver in accordance with the guests' needs. And I would like to bring you my sincerest apologies for the inconveniences you have faced and for not meeting your expectations. It should be outlined that I truly regret we did not manage to go in line with your preferences. However, I would like to assure you that the staff will be appointed to the additional trainings in order to improve the services level. I truly hope that you will grant us with another opportunity to welcome you back at the InterContinental Moscow Tverskaya hotel, and we will show you our true hospitality and will be able to change your impressions to the better. Yours sincerely, Adelia Seifetdinova Guest Relations Manager
12 Dec 2017 by Adelia Seifetdinova
Dear guest, In the first instance, I would like to use the opportunity and thank you for choosing IHG brand and InterContinental Moscow Tverskaya hotel. Apart from that, I am grateful to you for taking time in providing us with your complimentary feedback. We are delighted to receive it. It inspires our employees to deliver upon guests' expectations day by day. Hope to welcome you back soon at InterContinental Moscow Tverskaya hotel. Yours sincerely, Adelia Seifetdinova Guest Relations Supervisor
InterContinental Moscow - Tverskaya, an IHG Hotel offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 6607 square feet (614 square metres) and includes conference rooms. Spa services, tour or ticket assistance, and concierge services are also featured at the luxury InterContinental Moscow - Tverskaya, an IHG Hotel. For a fee, parking is available. This 5-star Moscow hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge)
InterContinental Moscow - Tverskaya, an IHG Hotel offers 203 forms of air-conditioned accommodation with iPod docking stations and minibars. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Moscow hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and microwaves can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:30 AM.
Chekhonte Restaurant – This restaurant specialises in Russian cuisine and only serves breakfast. A children's menu is available.
P-Square Bar and Lounge – This bar serves lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast based on the number of adults in the reservation. Additional fees apply to children 6-17 years old for breakfast.
The breakfast fee is 1200 RUB per night per child age 6-11 and 2400 RUB per night per child age 12-17.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in the Club Room category receive access to the Club Lounge for 1 guest. Fees apply for additional guests.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
