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3.8 out of 5

"Went on a holiday to Moscow for the new year with teenage daughters and really enjoyed our stay at the hotel. " More

By a verified traveller on Fri 06 Jan 2017

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Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£41* Per night/room 17 Jul - 18 Jul

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Novotel Moscow City's great location. During your stay, you'll be connected to a shopping centre and within walking distance of Expocentre. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. Built in 2013, this 4-star hotel has 360 rooms over 8 floors. Free WiFi and sofa beds are available in all rooms.

  • Air-conditioned rooms with sofa beds, 24-hour room service and plasma TVs
  • Free WiFi
  • Enjoy international cuisine while dining at MC Traders Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body treatments, hot stone massages or body scrubs at InBalance by Novotel
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 2.3 mi (3.7 km) from Arbat Street and 3.7 mi (5.9 km) from Pushkin Museum of Fine Arts
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Novotel Moscow City ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Moscow City

Everyone (6) Business (2) Other (1)
4 out of 5

Posted by on 28 Nov 2019

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Comment from Hotel Management

29 Nov 2019 by Artem KholomeevGuest Relations Specialist

Dear Guest, Thank you for taking the time to share your feedback. It is such a pleasure to know that you enjoyed your stay with us! We hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest relations specialist

5 out of 5

Very nice hotel

Pros: The cleanliness
Went on a holiday to Moscow for the new year with teenage daughters and really enjoyed our stay at the hotel.

Posted by on 6 Jan 2017

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4 out of 5

Great hotel - but noise issues

Overall a good experience, clean and comfortable rooms. Couldn't fault rooms or interior of hotel. Just across road from Metro station which is handy. Downside is the hotel is stuck in the middle of an area that has building works going on, so noise and dirt around. Work still continuing on parts if hotel so expect to be woken up by a drill or banging outside. Starts around 8am Moscow time, so if you are behind Moscow time and just flown in the day before, it still felt like 4am.

Posted by on 12 Mar 2013

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3 out of 5

Posted by on 17 Nov 2019

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Comment from Hotel Management

29 Nov 2019 by Artem Kholomeev Guest Relations Specialist

Dear Guest, Thank you for taking the time to share your feedback. Im sorry that your stay with us was not perfect! We take note of your comments.We appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest rrelations specialist

5 out of 5
Bel hôtel situé au milieu des grattes-ciel et proche de la Place Rouge (en métro). Le personnel est acceuillant et rend volontiers service.

Posted by on 22 May 2018

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Comment from Hotel Management

28 May 2018 by Anna Bakumenko, Quality & Attitude Manager

Dear Guest, Thank you for you feedback! We are happy to know you enjoyed your stay with! Looking forward to welcoming you back,

4 out of 5

Freundliches Hotel

Freundliches Hotel in der Nähe von Metro und ShoppIngcenter.

Posted by , from Bern on 29 Mar 2018

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5 out of 5

Geschäftsreise nach Moskau

Pros: Das Personal war sehr freundlich, die Lage für uns sehr gut und das Essen war ausgezeichnet
Cons: Mein Zimmer haben wir als Konferenzraum benutzt und leider war es ein Tick zu kalt. Eine einfache Bediendungsanweisung wäre vorteilhaft gewesen.
Ich bin nur 2 Tage in Moskau gewesen und in der kurzen Zeit mehreren Kunden getroffen

Posted by , from Hessen, Germany on 26 Sep 2016

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3 out of 5

Preiswertes Hotel.

Preiswertes Hotel, geeignet für Business. Die Lage ist etwas suboptimal, je nach Tageszeit dauert es sehr lange um von dort mit dem Taxi wegzugehen.

Posted by on 1 Mar 2016

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1 out of 5

Gut für Geschäftsreisen

Positiv: Zentrale Lage am Messegelände Krasnopresnenskaja, nur ca. 500 m zur nächsten Metrostation mit Zugang durch das Einkaufszentrum Afimall. Hier findet man u.a. Supermarkt und diverse Restaurationen (ob Fastfood, ob russische Küche), Starbucks und Koffee Haus. Überraschenderweise brauchte mein Taxi kaum 30 Minuten zum Sheremetovo-Airport. Negativ: Eigentlich kaum etwas, lediglich die Metro, die hier eine Stichbahn ist, was aber kaum stört, und man muß aus dem Gebäudekomplex raus, um zur Metro zu gelangen. Naja, der Ausblick auf Glasbunker mit Büroräumen ist nicht berauschend, wird aber durch die positiven Aspekte wett gemacht.

Posted by on 23 Feb 2016

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Moscow City offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 8662 square feet (805 square metres) and includes conference centres. Spa services, a terrace, and tour or ticket assistance are also featured at the eco-friendly Novotel Moscow City. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Moscow hotel is smoke free.

  • 1 building
  • 360 guestrooms or units
  • 8 levels
  • 8662 sq ft of conference space
  • 805 sq. m of conference space
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sheremetyevo Airport (SVO) (33.3 km / 20.7 mi)
  • Train station: Moscow Testovskaya Station (1.8 km / 1.1 mi)
  • Metro station: Mezhdunarodnaya Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Moscow City offers 360 forms of accommodation with a safe and complimentary bottles of water. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This Moscow hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

MC Traders Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

MC Traders Bar – This bar specialises in international cuisine and serves breakfast and light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, InBalance by Novotel. Services include hot stone massages, sports massages, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Sports massage
  • Body treatments
  • Body wraps
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for RUB 1500.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: RUB 900 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Credit card pre-authorisation
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: RUB 1400 per person (approximately)
  • Airport shuttle fee: RUB 4000 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: RUB 1200 per day
  • Pet fee: RUB 900 per pet, per night
  • Rollaway bed fee: RUB 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moscow City Novotel
  • Novotel City Hotel Moscow
  • Novotel Moscow City
  • Novotel Moscow City Hotel
  • Novotel Moscow City Hotel
  • Novotel Moscow City Moscow
  • Novotel Moscow City Hotel Moscow

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driving licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa and migration card at check-in.
  • Novotel Moscow City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.