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4.5 out of 5

"Wonderful people ready to help. Nice place! All is Grand! " More

By a verified traveller on Tue 12 Mar 2019

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Hotel Description

Our customers tell us they can't get enough of Grand Hyatt Mumbai Hotel and Serviced Apartments's proximity to the airport. During your stay, you'll be within walking distance of Bandra Kurla Complex. Free WiFi in public areas, free valet parking and 4 restaurants are available. Built in 2004, this 5-star hotel has 547 rooms over 6 floors. All rooms offer free WiFi and deep-soaking bathtubs.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and LCD TVs
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at China House, a fine-dining restaurant that serves Chinese cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with Thai massages, aromatherapy or manicures and pedicures at Club Oasis
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the restaurant
  • Just a 4-minute drive from U.S. Consulate General and 5 minutes from Phoenix Market City Mall
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
£101* Per night/room 6 Jun - 7 Jun

Grand Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 1 Bedroom, Patio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Diplomatic)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand, Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Hyatt Mumbai Hotel and Serviced Apartments ratings based on 11 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hyatt Mumbai Hotel and Serviced Apartments

Everyone (3) Couples (3) Business (1) Family (2) Other (1)
4 out of 5
Wonderful people ready to help. Nice place! All is Grand!

Posted by on 12 Mar 2019

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Comment from Hotel Management

12 Mar 2019 by Hotel Management

Dear Guest Warm Greetings of the day Thank you for your appreciation and we are glad you had a comfortable stay with us. The team appreciates your kind words. Look forward to welcome you to Grand Hyatt Mumbai for many more enriching experiences

4 out of 5
Rubbish was not cleared from room on a daily basis

Posted by on 20 Feb 2019

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Comment from Hotel Management

30 Mar 2019 by Hotel Management

Dear Guest I thank you for your candid feedback from your stay experience with us. It is very disheartening to see, that we were not able to deliver a memorable stay experience for you, on this visit. Please accept my sincere apologies for the inconveniences that you have encountered during your stay, although I can assure you that this is not a typical of our otherwise high standards we aim to achieve. Guest feedback is of paramount importance to us, as it is only through comments such as yours, that we are able to monitor and improve the standards and quality of our hotel. I hope you will give us the opportunity to redeem ourselves.

5 out of 5
Excellent hotel where the staff go out of there way to make you feel welcome and comfortable

Posted by on 12 Apr 2018

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Comment from Hotel Management

13 Apr 2018 by Hotel Management

May I take this opportunity to thank you for being a part of our family. It has been our privilege to have you staying with us. It truly makes our day to know you appreciated our hotel, offerings and even more our team's spirit and passion in caring for our guests. The entire team appreciates your kind words and eagerly look forward to welcoming you back soon.

5 out of 5

Very nice hotel near the airport

We had a wonderful six nights stay in this hotel. It was our third visit there. Hotel staff are excellent and they all take very good care of you

Posted by , from London on 20 Mar 2017

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5 out of 5

Fantastic Hotel

The hotel is amazing, its clean, spacious and very luxurious. The breakfast is delicious with plenty of fabulous choices. The dining in options are also very impressive. The staff are fantastic, so welcoming and friendly. All in all we give this hotel a 5 out a 5, we would highly recommend it and most definitely return on our next trip to Mumbai.

Posted by on 12 Apr 2016

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5 out of 5

Had a great time

Stayed just 2 days during the monsoon. However this did not stop any of the staff from smiling whilst getting on with their duties. The service in my experience is second only to the Taj Heritage..so you should try and visit , and enjoy the extensive buffets as well as the fantastic dining choices at this hotel.

Posted by on 8 Nov 2015

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4 out of 5

Keep working hard

Mumbai Hotels continue to improve. The Grand Hyatt's staff training is outstanding. Without fail all the staff members always greet you with a smile, hence making this always my first choice whenever I stay in Mumbai. Of course the facilities and choice of restaurants is immense , together with top quality. Do make it a point to stay at the Grand Hyatt if you have never done so. You too will be delightfully impressed.

Posted by on 8 Nov 2015

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4 out of 5

safe and sound

Stayed 2 nights ....concierge service great guest services great housekeeping ok f n b v good. Courtesy transportation great . you cant go far wrong with the Grand Hyatt Thanks especially to Kevin N Kevin at Club Lounge .........Neil

Posted by on 24 Jun 2015

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5 out of 5

Short Business Stay

Awesome service from all staff. Mentioned issues in room which should have been identified. these were promptly rectiied to my total satisfaction. Would make this as close to my No1 choice hotel at the upper end of the scale.

Posted by on 9 Mar 2015

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4 out of 5

Perfect place to end the the day

Very nice hotel. Took up the club lounge option - this included breakfast, Internet, 24 hr coffee/tea and airport transfer ( which otherwise were chargeable!) Although we had a few issues initially (getting the extra bed, getting locked into room!....etc) the staff were always apologetic when trying to sort it out! We enjoyed our stay and I would definitely recommend this hotel.

Posted by on 2 Jan 2015

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About the Grand Hyatt Mumbai Hotel and Serviced Apartments

Location Bandra Kurla Complex vicinity, Mumbai, Maharashtra 400 055

Property Features

Grand Hyatt Mumbai Hotel and Serviced Apartments offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 11571 square feet (1075 square metres) and includes conference centres. A kids' pool, a hot tub, and a sauna are also featured at the luxury Grand Hyatt Mumbai Hotel and Serviced Apartments. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Mumbai hotel.

  • 1 building
  • 547 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 coffee shops
  • 11571 sq ft of conference space
  • 1075 sq. m of conference space
  • Built in 2004
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Mumbai (BOM-Chhatrapati Shivaji Intl.) (6.8 km / 4.2 mi)
  • Train station: Mumbai Santacruz Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Hyatt Mumbai Hotel and Serviced Apartments offers 547 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

China House – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fifty Five East – This buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Soma – This restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Celini – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Yoga classes/instruction on site

Spa Services

Club Oasis has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guest must present a valid photo id for check-in.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: INR 1000 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 55 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Car recommended
  • UnionPay
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between INR 1275 and INR 1500 for adults, and INR 1275 and INR 1500 for children (approximately)
  • Airport shuttle fee: INR 2200 per person (one-way)
  • Pet fee: INR 1000 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Mumbai
  • Grand Hyatt Mumbai Hotel
  • Mumbai Grand Hyatt
  • Grand Hyatt Hotel Mumbai
  • Grand Hyatt Mumbai Hotel Mumbai (Bombay)
  • Mumbai Hyatt
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Mumbai
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel Mumbai

You should know

  • Grand Hyatt Mumbai Hotel and Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.