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5.0 out of 5

"In Mumbai for a business trip took us to this fantastic high class hotel. The value for money is up my expectations. In the middle of busy (and someho ... " More

By Vince1980 on Mon 04 Feb 2013

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Executive Room, 1 King Bed, Non Smoking, City View (Executive Club)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£44* Per night/room 31 Oct - 1 Nov

Room, 1 Queen Bed, Non Smoking, Tower

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking (Mumbai Skyline View, ITC One)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 Queen Bed, Non Smoking (Executive Club Exclusive)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Signature Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at ITC Grand Central, a Luxury Collection Hotel, Mumbai. During your stay, you're just a quick walk from KEM Hospital. You'll find features such as free valet parking, plus 4 restaurants and a full-service spa. This 5-star hotel has 242 rooms over 30 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at Kebabs and Kurries Indian, a fine-dining restaurant that serves Indian cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, manicures and pedicures or facials at Kaya Kalp
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the location and the beds
  • 10 minutes by foot from Tata Memorial Hospital and a 4-minute drive from Mohammed Ali Road
  • Airport pick-up shuttle service available for a fee

ITC Grand Central, a Luxury Collection Hotel, Mumbai ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for ITC Grand Central, a Luxury Collection Hotel, Mumbai

Everyone (2) Business (1)
5 out of 5

Posted by on 8 Nov 2018

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5 out of 5

An oase of comfort!

In Mumbai for a business trip took us to this fantastic high class hotel. The value for money is up my expectations. In the middle of busy (and somehow dirty) Mumbai, ITC is a standard of cleanliness and comfort. Very good restaurants (though pricey) and great breakfast buffet. Thanks!

Posted by on 4 Feb 2013

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5 out of 5
Sehr luxuriöses Hotel mit vielen Touristen aus Indien. Alles sehr gut, aber zu einem hohen Preis.

Posted by on 4 Jan 2019

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Comment from Hotel Management

10 Jan 2019 by ITC Grand Central

Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your wonderful experience with us. I am truly delighted to know that you enjoyed your stay with us and that the team ensured a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts, I am sure the team will be happy to read your comments. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Warm Regards Amit Kumar General Manager, ITC Grand Central

About the ITC Grand Central, a Luxury Collection Hotel, Mumbai

Location 287, Dr. Babasaheb Ambedkar Road, Mumbai, Maharashtra 400012

Property Features

ITC Grand Central, a Luxury Collection Hotel, Mumbai offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A children's pool, a fitness centre, and a sauna are also featured at the luxury ITC Grand Central, a Luxury Collection Hotel, Mumbai. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Valet parking is free. Smoking is allowed in designated areas at this 5-star Mumbai hotel.

  • 1 building
  • 242 guestrooms or units
  • 30 levels
  • 4 dining venues
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Parking

Free valet parking

Transport

  • Train station: Mumbai Currey Road Station (1 km / 0.6 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free valet parking

Room Amenities

ITC Grand Central, a Luxury Collection Hotel, Mumbai offers 242 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Kebabs and Kurries Indian – This fine-dining restaurant specialises in Indian cuisine and serves lunch and dinner.

Shanghai Club - Chinese – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Hornby’s Pavilion – This coffee shop specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours. Open daily.

Frederick's Lounge – This café specialises in local and international cuisine and only serves light fare. Open daily.

Dublin – This bar specialises in local and international cuisine and only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp. Services include facials, body wraps and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Massages
  • Reflexology

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at ITC Grand Central, a Luxury Collection Hotel, Mumbai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Car required
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 1200 per person (approximately)
  • Airport shuttle fee: INR 2550 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ITC Grand Central Mumbai
  • ITC Hotel Mumbai Grand Central
  • ITC Mumbai Grand Central
  • Itc Grand Central Hotel Mumbai (Bombay)
  • ITC Grand Central Mumbai Hotel
  • ITC Grand Central Hotel
  • ITC Grand Central
  • ITC Grand Central Luxury Collection Hotel Mumbai
  • ITC Grand Central Luxury Collection Hotel
  • ITC Grand Central Luxury Collection Mumbai
  • ITC Grand Central Luxury Collection
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

You should know

  • ITC Grand Central, a Luxury Collection Hotel, Mumbai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.