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4.1 out of 5

"Staff were amazing. Very helpful and polite. Will definitely return given the opportunity " More

By a verified traveller on Wed 11 Dec 2019

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Hotel Description

The breakfast at JW Marriott Mumbai Juhu gets high marks from our customers. During your stay, you're just a quick walk from Prithvi Theatre. You'll find features such as free WiFi in public areas and free valet parking, plus 3 outdoor pools. Built in 2002, this 5-star resort has 355 rooms over 5 floors. Enjoy your stay with amenities like free wired Internet and a plasma TV in each room.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and plasma TVs
  • Free WiFi in some public areas
  • Free valet parking and self-parking
  • Enjoy local and international cuisine with pool views at Lotus Cafe, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to Ayurvedic treatments, facials or manicures and pedicures at QUAN SPA
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour health club, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the beach
  • Within a 15-minute walk of Prithvi Theatre and Juhu Beach

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£106* Per night/room 17 Jul - 18 Jul

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Premium Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

JW Marriott Mumbai Juhu ratings based on 7 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Mumbai Juhu

Everyone (4) Couples (2) Family (1)
5 out of 5
Staff were amazing. Very helpful and polite. Will definitely return given the opportunity

Posted by on 11 Dec 2019

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Comment from Hotel Management

6 Jan 2020 by GM

Dear Guest, Greetings from the JW Marriott Mumbai Juhu! We sincerely appreciate you taking the time to share your valuable feedback with us. I am pleased to come across your high rating and positive comments for the hospitality overall. It is only feedback from valued guests such as you that drives the team and me to meet our goal of exceeding guest expectations. Thanking you once again on behalf of the entire team and we sincerely look forward to your next visit. Warm regards, Sharad Puri General Manager

5 out of 5

Posted by on 4 Nov 2019

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Comment from Hotel Management

8 Nov 2019 by GM

Dear Guest, I would like to take this opportunity and thank you for taking the time to share your feedback with us. I am pleased to come across your high rating for the experience at the hotel. It is only feedback from valued guests such as you that drives the team and I to meet our goal of exceeding guest expectations. Thanking you once again and we hope to see you at the hotel very soon. Warm regards, Sharad Puri

3 out of 5
Very comfortable Great view from room sea view Good food although a bit pricey Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Posted by , from UK on 21 Feb 2018

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Comment from Hotel Management

22 Feb 2018 by GM

Dear Guest, Greetings from the JW Marriott Mumbai Juhu! I would like to take this opportunity and thank you for choosing to stay with us during your recent visit. I am pleased to read your kind words for the hospitality overall and shared it with the concerned team who couldn't be happier to have served you. At JW, we believe that a hotel is more than a place to lay your head - it is crafted, immersive experience created by staff that love what they do. That's why, each moment of your stay is personally choreographed to delight and inspire your journey so that you may leave richer than when you arrived. We sincerely look forward to your next visit. Warm regards, Sharad Puri General Manager

5 out of 5
Excellent service Staff can not do enough for you Highly recommended hotel !

Posted by , from london on 3 Jan 2018

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Comment from Hotel Management

8 Jan 2018 by GM

Dear Guest, I would like to take this opportunity and thank you for choosing to stay with us during your recent visit! We highly appreciate you making time and sharing your valuable feedback with us. I am delighted to know that we were able to exceed your expectations. It is our constant endeavor to craft authentic experiences and offer unmatched hospitality at all times. We sincerely look forward to your next visit! Warm regards, Sharad Puri General Manager

1 out of 5

Do not stay at this hotel

Stayed with family in December. One elderly family member had a serious accident on premises which resulted in having to be flown home and hospitalised for over 2 weeks. Level of support and help was distant, uncoordinated and pretty pathetic and we were then overcharged on departure. Real shame as a lovely location and really helpful staff at lower management level but total head in sand response when I would have expected them to pull out all the stops to help and provide support when a customer has a serious accident on hotel premises. Was surprised to be charged for fax services to my insurance provider when arranging repatriation back home and also being charged for meals when due to level of injuries unable to move out of hotel. Very disappointing as had heard really good reviews on this hotel. When staying at a 5 star hotel had a very different expectation of client service and duty of care - real eye opener that above all making a profit is the ONLY priority. Would recommend caution if booking this hotel.

Posted by on 9 Jan 2016

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5 out of 5

Great staff

Great stay really enjoyed ourselves. We were really looked after by the staff. In particular the chefs and the staff that served at breakfast were extremely helpful and accommodating. They could not do enough. Nishab and Mehta really mad it an experience.

Posted by on 11 Jun 2015

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5 out of 5

Staff, Chefs and food

All the staff from Front Desk, rooms and housekeeping, the chefs and all their support staff and serving staff were extremely welcoming and helpful. Nishad and Mehta in particular took great care in providing requested food for my ill wife. Shahbaz was very helpful in getting us checked in on the return flight and printed the boarding passes. All the serving staff always served with a smile on their face and could not do enough.The food was excellent with great choice.

Posted by on 2 Jun 2015

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Renovations + Closures

The following facilities are closed until further notice:

  • Bar/Lounge
  • Business centre
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Property Features

JW Marriott Mumbai Juhu offers its guests a full-service spa, 3 the outdoor swimming pools, a waterslide, and a 24-hour health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 6400 square feet (595 square metres) and includes conference centres. A kids' pool, a sauna, and spa services are also featured at the luxury JW Marriott Mumbai Juhu. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Mumbai resort.

  • 1 building
  • 355 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 6400 sq ft of conference space
  • 595 sq. m of conference space
  • Built in 2002
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Mumbai (BOM-Chhatrapati Shivaji Intl.) (7.8 km / 4.8 mi)
  • Train station: Mumbai Vile Parle Station (4 km / 2.5 mi)
  • Parking: Free valet parking and self parking

Room Amenities

JW Marriott Mumbai Juhu offers 355 forms of accommodation with iPod docking stations and DVD players. Beds feature down comforters and premium bedding. 37-inch Plasma televisions come with premium satellite channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Lotus Cafe – Overlooking the pool, this restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours. Reservations are required.

Dashanzi – This fine-dining restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Mezzo Mezzo – Overlooking the ocean, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Saffron – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open daily.

Bombay Baking Company – This restaurant specialises in international cuisine and serves breakfast, lunch and light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sailing nearby

Spa Services

QUAN SPA has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at JW Marriott Mumbai Juhu

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: Children under 12 years cannot access the Executive Lounge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 1711 for adults and INR 885 for children (approximately)
  • Fee for in-room wireless Internet: INR 1000 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Hotel Mumbai
  • JW Marriott Mumbai
  • Mumbai JW Marriott Hotel
  • Jw Marriott In Mumbai
  • Jw Marriott Mumbai Juhu
  • JW Marriott Mumbai Juhu Hotel
  • JW Marriott Juhu Hotel
  • JW Marriott Juhu
  • JW Marriott Mumbai Juhu Resort
  • Jw Marriott In Mumbai
  • JW Marriott Mumbai Juhu Resort
  • JW Marriott Mumbai Juhu Mumbai
  • JW Marriott Mumbai Juhu Resort Mumbai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.