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3.6 out of 5

"the location of hotel is excellent,quiter& on the beach.hotel facilities are v.good.staff&breakfast choice excellent.choice of few restaurants but exp ... " More

By a verified traveller on Thu 09 Mar 2017

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Hotel Description

Our customers tell us that they can't get enough of the family-friendly amenities at Novotel Mumbai Juhu Beach Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Juhu Beach. Features include free WiFi in public areas and free valet parking, plus 6 restaurants. Built in 2009, this 5-star resort has 202 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and DVD players
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Italian cuisine with a beachfront location at Olio, one of the property's 6 restaurants
  • Wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the breakfast and the location
  • Steps from Juhu Beach and 6 minutes on foot from Prithvi Theatre
  • Airport shuttle service available for a fee

Superior Twin Room, City View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Premier Twin Room, 2 Single Beds, City View (Higher Floor, Airport Transfer)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Ocean View (Higher Floor, Airport Transfer)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, City View (Airport Transfer)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Mumbai Juhu Beach Hotel ratings based on 5 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Novotel Mumbai Juhu Beach Hotel

Couples (1) Business (1) Family (3)
2 out of 5
Definitely not a 5 star hotel. I would say it is more of a 4 star at a push. The club rooms are no different to normal rooms so not worth paying for as the club lounge is very basic.

Posted by on 19 Mar 2019

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Comment from Hotel Management

23 Mar 2019 by Gorav Arora

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking the time out to share your feedback with us.I am disappointed to see that you didn’t enjoy your experience. Your feedback has been noted down to take corrective measures. Assure you of a superior experience upon your next visit and I do hope you give us the opportunity to serve you better. Warm Regards, Gorav Arora General Manager

5 out of 5

MUMBAI HOLIDAYS

Pros: location/room size/breakfast choice in the morning
Cons: room cleaniness which i thought should have been much better.after initial complain for rest of the stay rooms were cleaned&maintained better .
Location: lots of restaurants.bombay street foods available on the beach.few temples walking distance.good location for shopping in nearby suburbs(santa cruiz).
the location of hotel is excellent,quiter& on the beach.hotel facilities are v.good.staff&breakfast choice excellent.choice of few restaurants but expensive but this is expected in juhu hotel.room were very comfortable.room cleaniness could have been better,reception staff were very friendly.would stay here again.

Posted by , from leicester.uk on 9 Mar 2017

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3 out of 5

Successful trip!

Good hotel-very friendly & helpful staff Thank you to all Breakfast area got far too over crowded & cramped when there were conferences or functions being held Good range of breakfast & dinner though we preferred & had a la carte as it was more cost effective Rooms were spacious but carpets need changing!

Posted by on 6 Apr 2015

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5 out of 5

Warm friendly welcoming

We had a great time we stayed for 17 nights we wished it could have been more the hotel staff were very polite couldn't do enough for us the room was kept very clean restaurants within the hotel were exceptional the chefs even cooked us a special meal they couldn't do enough for us I would certainly go back and would recommend this hotel to everyone what a fantastic hotel

Posted by on 16 Jan 2013

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3 out of 5

Hotel excellent - service not so good

Hotel not as good as other competitive hotels in the area. Fabric of hotel and rooms are excellent but staff have a cold approach especially as a first time user of the Hotel. 24 hour restaurant service left a lot to be desired. Lunch time waited 20/25 minutes and no service.

Posted by on 31 Aug 2010

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Property Features

Novotel Mumbai Juhu Beach Hotel offers its guests an outdoor pool, a kids' pool, a sauna, and a fitness centre. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A beach bar, A poolside bar, and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. Event space at this resort measures 75886 square feet (7050 square metres) and includes conference centres. A nightclub, a terrace, and tour or ticket assistance are also featured at the luxury Novotel Mumbai Juhu Beach Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Mumbai resort.

  • 1 building
  • 202 guestrooms or units
  • 7 levels
  • 6 dining venues
  • 75886 sq ft of conference space
  • 7050 sq. m of conference space
  • Built in 2009
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Airport: Mumbai (BOM-Chhatrapati Shivaji Intl.) (8.2 km / 5.1 mi)
  • Train station: Mumbai Andheri Station (3.7 km / 2.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Novotel Mumbai Juhu Beach Hotel offers 202 forms of accommodation with DVD players and minibars. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Olio – This beachfront fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

The Square – Overlooking the ocean and pool, this coffee shop specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.

Bageecha – This beach fine-dining restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Sampan – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Gadda Da Vida – This beachfront cocktail bar specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All guests must register upon arrival No visitors or unregistered guests are allowed in guestrooms 10 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: INR 899 per 24-hour period (rates may vary)
  • Airport shuttle fee: INR 1798 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Mumbai Juhu Beach
  • Novotel Mumbai Juhu Beach
  • Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)
  • Novotel Mumbai Juhu Beach Hotel
  • Novotel Mumbai Juhu Beach Resort
  • Novotel Mumbai Juhu Resort
  • Novotel Mumbai Juhu Beach
  • Novotel Mumbai Juhu Mumbai
  • Novotel Mumbai Juhu Beach Hotel Resort
  • Novotel Mumbai Juhu Beach Hotel Mumbai
  • Novotel Mumbai Juhu Beach Hotel Resort Mumbai

You should know

  • Novotel Mumbai Juhu Beach Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.