The Empresa Hotel

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available through room service. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over.

• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result
• Guests must provide proof of COVID-19 vaccination
• Negative COVID-19 test result must be of specific type(s): PCR
• Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
• Minimum age for negative COVID-19 test result requirement: 12
• Minimum age for proof of COVID-19 vaccination requirement: 12
• Credit card pre-authorization
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Property is cleaned with disinfectant
• Contactless check-out is not available
• Staff wears personal protective equipment
• Security system
• Debit cards not accepted
• Protective clothing is not available to guests
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Staffed front desk
• Social distancing measures are in place
• Contactless check-in is not available
• No cots (infant beds) available
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Individually-wrapped food options are available
• Individually-wrapped food options are available through room service
• No gap period between guest stays