10 Aug 2023 by Mr. Ritesh Sharma
Dear Ms. Brice,Thank you for the great review of our hotel. We are glad that you enjoyed your stay.We have also noted your feedback on the inconvenience that you faced and we truly apologize for the same.We greatly look forward to welcoming you back soon.Sincerely, Ritesh Sharma General Manager
The Taj Mahal Palace Mumbai offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. A 24-hour business centre, meeting rooms, and limo/town car service are available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury The Taj Mahal Palace Mumbai. Self parking is free. Smoking is allowed in designated areas at this 5-star Mumbai hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
The Taj Mahal Palace Mumbai offers 285 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Wasabi by Morimoto – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Golden Dragon – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Masala Kraft – This restaurant specialises in Indian cuisine and serves lunch and dinner. Open daily.
Souk – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
Shamiana – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open 24 hours. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The check-in location differs from the property location. To check in, go to In-room check-in To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 3 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
The check-in location differs from the property location. To check in, guests will need to go to In-room check-in
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 3 days prior to check-in.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The Taj Mahal Palace Mumbai is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.
The property is a member of Heritage Hotels of India.