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"Good reasonably priced hotel near the main train station. Nice breakfast " More

By a verified traveller on Thu 24 Aug 2017

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Hotel Description

Our customers tell us that they enjoy the overall property condition at Hotel Cristal München. During your stay, you're just a quick walk from Karlsplatz - Stachus. Free WiFi in public areas, a restaurant and a bar are available. This 4-star hotel has 100 rooms over 6 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, fridges and room service
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Within a 15-minute walk of Theresienwiese and Karlsplatz - Stachus
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Standard Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£63* Per night/room 5 Jun - 6 Jun

Comfort Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Triple Room, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Hotel Cristal München ratings based on 46 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Cristal München

Everyone (19) Couples (18) Business (2) Family (2) Other (2) Friends (2)
4 out of 5
Good reasonably priced hotel near the main train station. Nice breakfast

Posted by on 24 Aug 2017

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Comment from Hotel Management

19 Oct 2017 by Martina Kube

Dear guest, thank you very much for your feedback. We would be really happy to welcome you again. Yours sincerely, Hotel Cristal München Team

4 out of 5

Basic Comfort

Does the job. Close to station. A lot of rough looking people on the streets around the area, but didn't feel threatened.

Posted by on 5 Apr 2016

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5 out of 5

Lovely Hotel

I enjoyed my stay at this hotel, even though it was a short stay. My room was very clean and tidy and the staff were helpful and friendly. I will be staying here again when I visit Munich again.

Posted by on 20 Mar 2012

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4 out of 5
Das Hotel ist in der Nähe vom Bahnhof und der Altstadt.Das Personal ist sehr freundlich.

Posted by on 11 Mar 2020

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Comment from Hotel Management

11 Mar 2020 by J.K.

Lieber Gast, herzlichen Dank für den Aufenthalt und die Zeit für die Bewertung. Ein Lob für unser Personal macht uns besonders stolz und wir geben dies gern an die Kollegen weiter. Wir freuen uns auf Ihren nächsten Aufenthalt. Herzliche Grüße aus München

5 out of 5

Posted by on 10 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by T. K. * Hotel Cristal - Online Reputation Team

Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns hatten. Kommen Sie bald wieder - sehr gerne sind wir erneut Ihr Gastgeber! Mit den besten Grüßen,

4 out of 5

Posted by on 10 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by T. K. * Hotel Cristal - Online Reputation Team

Vielen Dank für für Ihre Bewertung. Bei Ihrem nächsten Besuch möchten wir gerne dazu beitragen Ihnen einen perfekten Aufenthalt zu gestalten. Mit den besten Grüßen,

4 out of 5

Posted by on 3 Feb 2020

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Comment from Hotel Management

5 Feb 2020 by T. K. * Hotel Cristal - Online Reputation Team

Herzlichen Dank für Ihre Bewertung! Wir freuen uns darauf, Sie recht bald wieder bei uns begrüßen zu dürfen. Beste Grüße,

3 out of 5
Für ein 4 Stern Hotel ist die Einrichtung zu alt und zu unsauber. Zu wenig Platz beim Essen am Morgen, zu wenig Personal um die Gäste zu verpflegen. Die Herren und Damen an der Rezeption sind freundlich und hilfsbereit. Die Lage ist top.

Posted by on 22 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by Hotel Cristal München

Es ist sehr schade, dass Sie einen negativen Eindruck von uns bekommen haben. Wir hoffen sehr, Sie nehmen unsere Entschuldigung an und geben uns eine zweite Chance. Wir werden alles tun um Ihr Vertrauen wiederzugewinnen. Bis dahin wünschen wir Ihnen ein frohes Fest und einen Guten Rutsch in das Jahr 2020. Hotel Cristal München Team Tatiana Oliveira-Klinkmann Online Reputation Agent

2 out of 5
Das Badezimmer war nicht sauber. Zu langes warten beim Check-in.

Posted by on 21 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by Hotel Cristal München

Wir bedauern es sehr, dass Sie mit der Sauberkeit Ihres Zimmer nicht zufrieden waren und das den Gesamteindruck leider negativ beeinflusst hat. Dies bitten wir zu entschuldigen und hoffen, es beim Nächsten Mal besser zu machen. Von Herzen wünschen wir Ihnen ein frohes Fest und eine besinnliche Zeit mit Ihren Liebsten. Mit den besten Grüßen, Hotel Cristal München Team Tatiana Oliveira-Klinkmann Online Reputation Agent

4 out of 5
Das Personal an der Rezeption war hervorragend, was ich leider bei Prsonal beim Frühstücksbuffet nicht behaupten kann. Meistens waren sie übervordert obschon nicht viel zu tun war. Sonst war ich sehr zufrieden

Posted by on 16 Nov 2019

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About the Hotel Cristal München

Location Schwanthalerstr. 36, Munich, BY 80336

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. WiFi is free in public spaces. Event space at this hotel measures 5683 square feet (528 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hotel Cristal München. For a fee, parking is available. This 4-star Munich hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 5683 sq ft of conference space
  • 528 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Munich (MUC-Franz Josef Strauss Intl.) (37.7 km / 23.4 mi)
  • Train station: Munich Central Station (0.7 km / 0.4 mi)
  • Metro station: Central U-Bahn (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Cristal München offers 100 forms of accommodation with a safe and coffee/tea makers. 80-cm Flat-screen televisions come with cable channels. Bathrooms include a bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.

Hotel Cristal München has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 20.0 per stay.

Pet Policy

  • Pets: EUR 15.00 per pet, per night, plus a deposit of EUR 15.00 per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit. This property advises that enhanced cleaning and safety measures are currently in place.Guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • UnionPay
  • Property is not cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guests' stays 48 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: EUR 9.6 for adults and EUR 9.6 for children (approximately)
  • Self-parking fee: EUR 15 per night
  • Pet deposit: EUR 15.00 per night
  • Pet fee: EUR 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Cristal
  • Best Western Cristal Munich
  • Best Western Hotel Cristal
  • Best Western Hotel Cristal Munich
  • Hotel Cristal München Munich
  • Hotel Cristal München
  • Cristal München Munich
  • Cristal München
  • Hotel Cristal München Hotel
  • Hotel Cristal München Munich
  • Hotel Cristal München Hotel Munich
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.