Stay in this hotel for 3 nights and which was a completely wrong decision . We stay in Mercure hotel in other cities in Germany last December & that gave us great impression, so we chose to stay here this time.
There was no refill of shower gel in the bathroom (there is a big jar on the wall but the gel went out after the first night). The bathtub is so tiny that my husband can hardly bend his head to wash his hair in the morning. The room is on 4/f without enough lighting. Can’t see at all near the table area which is next to TV. We saw 2 cockroaches in the room during our stay. Not sure if they do carpet dusting everyday but I don’t want to step on it with bare feet. There is no air conditioning, even though the weather turns cooler in Oct, we woke up with sweat in midnight. Not to mention, the elevator goes up to 3/F only, so if u carry big suitcase like me, ask for other rooms on 3/f or below, otherwise u have to carry it upstairs by yourself.
We stay in the bar for a drink before departure on the last day. Saw staff at reception gave warm welcome to other customers & invite them to join as member & got room upgraded. Unfortunately I didn’t experience that during check in.
The only good thing is the breakfast. Love the make your own bowl concept with delicious choices to make for yourself.