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4.0 out of 5

"Clean rooms/very quite....excellent rooms for the price we payed..staff helpful...good but for 15 euros a bit expensive breakfast...but was good thoug ... " More

By a verified traveller on Sat 16 Jul 2016

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Mercure Muenchen Ost Messe. During your stay, you'll be close to Munich Trade Fair. Enjoy features like free WiFi in public areas, plus a bar and a business centre. Built in 2006, this 3.5-star hotel has 167 rooms over 4 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, first-run films and room service (during limited hours)
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in the lobby, a business centre and meeting rooms
  • Guests have good things to say about the accommodation, from comfy beds and spaciousness to overall comfort and nice bathrooms
  • Just a 4-minute drive from Munich Trade Fair and a few minutes from New Fair Munich
  • Pets welcome for a fee

Standard Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£45* Per night/room 2 Jan - 3 Jan

Superior Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Mercure Muenchen Ost Messe ratings based on 10 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Muenchen Ost Messe

Everyone (7) Couples (1) Business (1)
5 out of 5

Perfect

Clean rooms/very quite....excellent rooms for the price we payed..staff helpful...good but for 15 euros a bit expensive breakfast...but was good though. Cheers

Posted by on 16 Jul 2016

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5 out of 5

Posted by on 13 Oct 2019

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Comment from Hotel Management

18 Oct 2019 by Nicole Hahn

Dear Sir or Madam, thank you for your feedback. Best regards

4 out of 5

Posted by on 1 Aug 2019

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Comment from Hotel Management

5 Aug 2019 by Nicole Hahn

Dear Sir or Madam, thank you for your feedback. Best regards

4 out of 5
Positiv: Im allgeimenen sauber. Zimmer sind schön und gemütlich eingerichtet, modern und "praktisch". Check-In problemlos. Parkplatz um das Hotelareal kostenlos, in der Garage gegen Gebür. Achtung wir waren über Ostern da! Samstag empfehle ich nicht mit dem Auto zu fahren, da bei der Rückkehr fast keine öffendlichen Parkplätz mehr zur verfügung stehen. Sonst fast kein Stau. Buffetauswahl ist toll, für jeden was dabei. Meine persönliche Erwartung wurde übertroffen. Negativ: Servicepersonal am Früstücksbuffet sehr unmotiviert und bemüht sich freudlich zu geben, diverse Konflikte unter dem Personal. Teilweise fehlende Deutschkenntnisse am Empfang, sonst sehr freundlich. Flecken überall auf dem boden zieht sich durch das ganze Hotel, Badewannen/Duschentür nicht so gut isoliert, das Wasser fliesst auf den Boden. Keine Abzug/Lüftung im Bad vorhanden. Da ging die Planug wohl etwas schief. Ansonsten für ein 3 Sterne Hotel besser als bekannt. Das angebotene Wasser im Zimmer kostet mehr als 4€ im vergleich zu sehr hochwertigen Restaurant's in der Altstadt kostet das gleiche 1,20€, fassungslos!

Posted by on 21 Apr 2019

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Comment from Hotel Management

3 May 2019 by Nicole Hahn

Sehr geehrte Damen und Herren, vielen Dank, dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Wir möchten uns für die Unannehmlichkeiten während Ihres Aufenthaltes entschuldigen und werden alle genannten Punkte an die zuständigen Abteilungen weiterleiten. Beste Grüße

4 out of 5
Gutes Hotel, aber Probleme mit dem Zimmerzugang Karte hat mehrfach versagt und wir mussten ständig zur Rezeption.

Posted by , from offenbach on 25 Aug 2018

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Comment from Hotel Management

30 Aug 2018 by Martin Götze

Sehr geehrter Gast, vielen Dank für Ihre Rückmeldung. Wir hoffen Sie konnten Ihren Aufenthalt, trotz der Unannehmlichkeiten mit der Zimmerkarte genießen. Mit freundlichen Grüßen

4 out of 5
Hotel war gut nur gefrühstückt haben wir woanders. 15€ pro Person wir waren zu dritt (45€) war uns zu teuer. Wir haben woanders für 8,95€ gefrühstückt. Aber sonst war alles bestens.

Posted by on 26 Jul 2018

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Comment from Hotel Management

5 Aug 2018 by Nicole Hahn

Sehr geehrte Damen und Herren, vielen Dank für Ihre Bewertung. Es freut uns, dass Sie mit Ihrem Aufenthalt zufrieden waren. Beste Grüße Nicole Hahn Stellvertretende Direktorin

3 out of 5

geht so

Die Damen an der Rezeption sind Spitze. Das ist auch das einzige Positive. Das Zimmer wurde mangelhaft gereinigt, die Kaffeestation nicht nachgefüllt. Zimmer abgewohnt.Fensterreinigung wäre angemessen. Kein guter Schlaf wegen lauten Zimmernachbarn und lauter Klimaanlage. Die Frühstückssitution katastrophal dank einer Vielzahl von Reisegruppen.

Posted by on 11 May 2018

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Comment from Hotel Management

5 Jun 2018 by Nicole Hahn

Sehr geehrter Pumukel, vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Gerne werden wir Ihr Kompliment an die Damen an der Rezeption weiterleiten. Wir möchten uns für die mangelhafte Zimmerreinigung entschuldigen und werden dies umgehend an unser Housekeeping weiterleiten. Auf laute Zimmernachbarn können wir leider keinen Einfluß nehmen. Wir würden uns freuen, Sie wieder als Gast bei uns begrüßen zu dürfen. Beste Grüße Nicole Hahn Stellvertretende Direktorin

3 out of 5

Hyvä sijainti messsukeskukseen nähden.

Messut olivat sopivasti lyhyen kävelymatkan päässä, joten Taxia ei tannit ja liikunta teki hyvää messujen alkaessa sekä loppuessa.

Posted by , from Espoo on 25 Apr 2018

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Comment from Hotel Management

24 May 2018 by Nicole Hahn

Dear Toni, thank you for your feedback. Best regards Nicole Hahn Assistant Manager

5 out of 5
Good mitearbeiter.. nice service persons..................................

Posted by on 4 Dec 2017

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Comment from Hotel Management

12 Dec 2017 by Nicole Hahn

Dear Sir or Madam, thank you for the great feedback. Best regards Nicole Hahn Assistant Manager

3 out of 5

Hotel pour dormir sans trop de fioritures

Pros: Simplicité
Hotel tranquille sans luxe à un prix abordable simplement la climatisation qui c'est arrêtée toute les heures sans comprendre pourquoi.

Posted by on 9 Sep 2016

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About the Mercure Muenchen Ost Messe

Location Kronstadter Str. 12, Munich, BY 81677

Property Features

Public spaces have free WiFi and wired Internet. You'll find a business centre on site. You can enjoy a drink at the bar/lounge. A library, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Mercure Muenchen Ost Messe. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Munich hotel.

  • 1 building
  • 167 guestrooms or units
  • 4 levels
  • Built in 2006
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Munich (MUC-Franz Josef Strauss Intl.) (45.8 km / 28.5 mi)
  • Train station: Munich Ost Station (4.3 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Muenchen Ost Messe offers 167 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and first-run films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run films
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.

Pets

  • Pets: EUR 15 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self-parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per night
  • Early check-in fee: EUR 20.00 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Hotel Muenchen Ost
  • Comfort Hotel Muenchen Ost Munich
  • Comfort Muenchen Ost
  • Comfort Muenchen Ost Munich
  • Comfort Hotel Munich
  • Comfort Inn Munich
  • Mercure Muenchen Ost Messe Hotel Munich
  • Mercure Muenchen Ost Messe Hotel
  • Mercure Muenchen Ost Messe Munich
  • Mercure Muenchen Ost Messe
  • Mercure Muenchen Ost Messe Hotel
  • Mercure Muenchen Ost Messe Munich
  • Mercure Muenchen Ost Messe Hotel Munich

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.