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3.9 out of 5

"Location was very disappointing And there was no place to eat nearby only the hotel menus were very limited The hotel had no atmosphere and was very ... " More

By a verified traveller on Wed 28 Aug 2019

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Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£45* Per night/room 28 Oct - 29 Oct

Quadruple Room, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Hotel Nelva. During your stay, you're just a quick walk from Auditorium and Congress Center Víctor Villegas. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2005, this 4-star hotel has 250 rooms over 8 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Oro Negro
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the overall comfort and spaciousness
  • 13 minutes by foot from Murcia Bull Ring and a 2-minute drive from Murcia City Hall
  • Airport shuttle service available for a fee

Hotel Nelva ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Nelva

Everyone (7) Couples (2)
4 out of 5

Posted by on 21 Oct 2019

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3 out of 5
Location was very disappointing And there was no place to eat nearby only the hotel menus were very limited The hotel had no atmosphere and was very dull will not be returning to that hotel

Posted by on 28 Aug 2019

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3 out of 5

Nice hotel in Murcia

Very spacious hotel. Room was a little tired. Swimming pool not heated. Disappointed with quality of evening dinner.

Posted by , from Sussex UK on 20 Nov 2017

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Comment from Hotel Management

27 Nov 2017 by José Antonio Pinilla – Rooms Division Manager

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

2 out of 5

Stolen sunglasses

put my glasses on 1 minute before check out relised why am I putting them on indoors took of placed on the table forgot to pik back up checked out relised 45 min later called to get them an apprantly cleaner checked no glasses so 240 euro sunglasses stolen from room 502

Posted by on 24 Jun 2017

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Comment from Hotel Management

22 Aug 2017 by José Antonio Pinilla - Room Division Manager

I am very sorry about your negative experience, but it is the first news I have about this incident. Security at the Hotel is very important to us.

4 out of 5

Sound place

Nice hotel overall good room service and sound balconys.

Posted by on 3 Feb 2017

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5 out of 5

Posted by on 29 Apr 2019

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4 out of 5

Posted by on 22 Apr 2019

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5 out of 5

Posted by on 12 Apr 2019

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5 out of 5

Erittäin hieno

Haluan toistekin sinne, lähellä kaikkea ja todella viihtyisä

Posted by on 2 Oct 2015

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Renovations + Closures

The following facilities or services will be unavailable from October 1 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Fitness facilities
  • Swimming pool

Property Features

Hotel Nelva offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 10118 square feet (940 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Nelva. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Murcia hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 8 levels
  • 10118 sq ft of conference space
  • 940 sq. m of conference space
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Murcia Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Nelva offers 250 forms of accommodation with minibars and laptop-compatible safes. Each accommodation is individually decorated. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a hydromassage showerhead, bidets, complimentary toiletries and hairdryers. This Murcia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Pillow options
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 8 AM to 10:00 AM.

Oro Negro – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14.00 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 65 per vehicle (one-way)
  • Self-parking fee: EUR 13.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nelva
  • Hotel Nelva Murcia
  • Nelva Murcia
  • Nelva Hotel Murcia
  • Nelva
  • Hotel Nelva Hotel
  • Hotel Nelva Murcia
  • Hotel Nelva Hotel Murcia

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hotel Nelva offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.