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4.0 out of 5

"I liked that it looked nice and clean. I did not like that it didn’t seem to have hardly any sound insulation. " More

By a verified traveller on Tue 02 Apr 2019

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Premium Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premium Studio

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable aparthotels at Apartamentos HSM Lago Park. During your stay, you're just a quick walk from Playa de Muro. Features include free WiFi in public areas, plus a restaurant and a poolside bar. Built in 1994, this 3-star aparthotel has 135 aparthotels over 4 floors. Free WiFi and a kitchenette are available in each apartment.

  • Each apartment offers a kitchenette, a balcony and cable TV
  • Free WiFi
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include free supervised kids' activities, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a playground
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Just a 4-minute walk from Playa de Muro and a 3-minute drive from Alcudia Beach
  • Airport shuttle service available for a fee

Apartamentos HSM Lago Park ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Apartamentos HSM Lago Park

Everyone (1) Family (1)
3 out of 5
I liked that it looked nice and clean. I did not like that it didn’t seem to have hardly any sound insulation.

Posted by on 2 Apr 2019

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Comment from Hotel Management

17 Jul 2019 by HSM Customer Service.

Dear guest, Thank you for sharing your opinion and for the good valuation you have given us about the hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

5 out of 5
Did a 4 day stay at Lago Park. It was a self contained apartment in hotel setting. Very clean and Staff were lovely. Shops and beach within walking distance. Would definitely book again.

Posted by , from Portsmouth on 24 Apr 2018

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Renovations + Closures

This property is closed from 14 April 2021 to 30 September 2021 (dates subject to change).

Property Features

Apartamentos HSM Lago Park offers its guests a seasonal outdoor pool and a kids' pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Apartamentos HSM Lago Park. This 3-star Muro aparthotel is smoke free.

  • 135 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1994
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: Palma de Mallorca (PMI) (62.8 km / 39 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Apartamentos HSM Lago Park offers 135 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. This Muro aparthotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Private balcony
  • Television
  • Cable channels
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Restaurante Buffet – This buffet restaurant serves breakfast and dinner.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Snorkelling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13 for adults and EUR 6.50 for children (approximately)
  • In-room safe fee: EUR 30 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartamentos HSM Lago Park
  • Apartamentos HSM Lago Park Alcudia
  • Apartamentos HSM Lago Park Aparthotel
  • Apartamentos HSM Lago Park Aparthotel Alcudia
  • Apartamentos Hsm Lago Park Hotel Playa De Muro
  • Apartamentos HSM Lago Park Aparthotel Muro
  • Apartamentos HSM Lago Park Muro
  • Apartamentos HSM go Park
  • Apartamentos HSM Lago Park Muro
  • Apartamentos HSM Lago Park Aparthotel
  • Apartamentos HSM Lago Park Aparthotel Muro

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.