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4.0 out of 5

"We felt it was a welcoming hotel and will certainly go back Maybe an iron and board in the room along with a small kettle to make a coffee last think ... " More

By a verified traveller on Thu 26 Sep 2019

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Standard Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
£81* Per night/room 31 Jul - 1 Aug

Apartment, 1 Bedroom, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Single Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Eix Lagotel Holiday Resort. During your stay, you'll be within walking distance of Playa de Muro. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle. Built in 1989, this 4-star hotel has 251 rooms over 6 floors. Free WiFi and furnished balconies are available in all rooms.

  • Air-conditioned rooms with furnished balconies, flat-screen TVs and fridges
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop, 2 poolside bars and a bar/lounge
  • Take a swim in the 3 outdoor pools
  • Services include a kids' club, concierge services and tour or ticket assistance
  • On-site recreation includes 6 outdoor tennis courts, a fitness centre and a sauna
  • Guests have great things to say about the size of the guestrooms and the value of their stay
  • Just a 3-minute drive from Playa de Muro and 8 minutes from Alcudia Port
  • Free beach and local-area shuttle service

Eix Lagotel Holiday Resort ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eix Lagotel Holiday Resort

Everyone (4) Couples (2) Family (1)
5 out of 5
We felt it was a welcoming hotel and will certainly go back Maybe an iron and board in the room along with a small kettle to make a coffee last think at night We noticed the pools are excellent but could do with a scrub of the tiles

Posted by , from Bromsgrove Worcestershire on 26 Sep 2019

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Comment from Hotel Management

30 Sep 2019 by Guest service.

Dear Jacqueline, Thank you for your 5 star review. I take note about your comments. We hope you had enjoyed your stay here with us and we hope to welcome you back in the near future. Kindest regards. Guest service.

5 out of 5

Posted by on 23 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by Guest service.

Dear Guest, Thank you for your 5 star review. We hope you had enjoyed your time here with us. Kindest regards. Guest service.

4 out of 5
Propre seulement en surface, le sol n’était pas vraiment propre!

Posted by on 6 Jul 2019

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Comment from Hotel Management

6 Jul 2019 by Guest Service.

Dear guest, Thank you for your review. I wish you brought the cleaning problems whilst you were here, now I just can apologized. I hope you had enjoyed your ime here with us. Kindest regards. Guest service.

4 out of 5
Das Zimmer hat gestunken. Sehr schade, weil sonst fand ich das Hotel super. Das Personal war sehr zuvorkommend und hilfsbereit.

Posted by on 1 Jul 2019

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Comment from Hotel Management

2 Jul 2019 by Guest service.

Dear Guest, Thank you for your review. We hope you had enjoyed your time here with us. Kindest regards. Guest service.

5 out of 5

Posted by on 15 Jun 2019

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Comment from Hotel Management

16 Jun 2019 by Guest service.

Dear Guest, Thank you for your 5 stars. We hope you had a great stay. Kind regards.

3 out of 5
Poolanlage Top schönes Zimmer, Bett sehr unbequem und billig. Frühstück essbar, aber sehr englisch

Posted by on 12 May 2018

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Comment from Hotel Management

1 Jun 2018 by Malena Ferrer RR.PP.

Buenas Tardes, Wir bedauern die schlechte Meinung über das Hotel, weil wir viel besser machen wollen.

2 out of 5

Essen lieber auswärts

Wirklich enttäuschend war das Essen (Buffet) im Hotel. Es war eine typische Massenküche, wenig Abwechslung, geschmacklich ziemlich bescheiden und lieblos präsentiert. Beispiel Salatbuffet: Kopfsalat, Silberzwiebeln (Dose), Mais (Dose), Champignions (Dose), Karotten (Dose), Tomaten und Oliven. Dosengemüse am Salatbuffet, naja. Die Gläser waren schlecht gespült, die Stühle klebrig, die Tischtücher teilweise fleckig. Bei einem Zimmer in Richtung Poollandschaft, muss man mit Lärm wegen der täglichen Shows bis 24:00 Uhr rechnen. Die Aussicht auf ein Kohlekraftwerk, sollte einen auch nicht stören. Die Zimmer sind schön gross und im Grossen und Ganzen sauber.

Posted by on 6 Oct 2013

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4 out of 5

tre bon

bonne hotel on mange bien tre jolie pisine bonne caliter

Posted by on 23 Aug 2013

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

All-inclusive Details

All-inclusive room rates at Eix Lagotel Holiday Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and local non-alcoholic beverages included

Entertainment

  • On-site entertainment and activities

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorised water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling
  • Tennis lessons
  • Tennis racquets
  • Windsurfing
  • Minibar
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities
  • Gratuities

  • All meals served buffet style
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Minibar not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Windsurfing not included
  • Sailboats not included
  • Snorkelling gear not included
  • Tennis rackets not included
  • Tennis lessons not included
  • On-site entertainment and activities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included

Property Features

Some rates at Eix Lagotel Holiday Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Eix Lagotel Holiday Resort offers its guests 3 outdoor swimming pools, outdoor tennis courts, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and A bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes meeting rooms. A kids' pool, a terrace, and tour or ticket assistance are also featured at the family-friendly Eix Lagotel Holiday Resort. Free self parking is available. This 4-star Muro hotel is smoke free.

  • 251 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 bars by the pool
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 6
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Palma de Mallorca (PMI) (63.8 km / 39.7 mi)
  • Property shuttles: Free area shuttle and beach shuttle
  • Parking: Free self parking

Room Amenities

Eix Lagotel Holiday Resort offers 251 forms of accommodation with a hairdryer and free toiletries. Rooms open to furnished balconies. 30-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Eix Lagotel Holiday Resort has a restaurant on site.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Miniature golf on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 13 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lagotel Club
  • Hotel Lagotel Club Muro
  • Lagotel
  • Lagotel Club
  • Lagotel Club Hotel
  • Lagotel Club Muro
  • Lagotel Hotel
  • Eix Lagotel Aparthotel Muro
  • Eix Lagotel Aparthotel
  • Eix Lagotel Muro
  • Eix Lagotel
  • Lagotel Hotel Playa De Muro
  • Lagotel Alcudia
  • Lagotel Majorca
  • Eix Lagotel Playa De Muro, Majorca
  • Eix Lagotel Hotel Muro
  • Eix Lagotel Hotel
  • Eix Lagotel
  • Eix Lagotel Holiday Muro
  • Eix Lagotel Holiday Resort Muro
  • Eix Lagotel Holiday Resort Hotel
  • Eix Lagotel Holiday Resort Hotel Muro

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.