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"The hotel is of a good standard well located for all the amenities, it's clean, the staff are very helpful. The only thing is there are only a few roo ... " More

By a verified traveller on Tue 18 Oct 2016

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Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£137* Per night/room 31 Jul - 1 Aug

Apartment, 1 Bedroom, Balcony, Sea View (2 adults + 2 child)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room, Balcony (2 adults + 1 child)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Single Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Apartment, 1 Bedroom, Balcony, Garden View (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Grupotel Los Príncipes & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa de Muro. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This 4-star hotel has 221 rooms over 5 floors. All rooms offer balconies/patios and plasma TVs.

  • Air-conditioned rooms with balconies or patios, plasma TVs and minibars
  • Free Wi-Fi in some public areas
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, facials or hydrotherapy at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a sauna and mini golf
  • Guests have great things to say about the location and the helpful staff
  • Steps from Playa de Muro and a 3-minute drive from Alcudia Beach

Grupotel Los Príncipes & Spa ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grupotel Los Príncipes & Spa

Everyone (7) Couples (1) Friends (1) Other (1)
4 out of 5

Hotel with sea view.

Location: Location is great, close to shops, bars and resturants. Local bus service is also very close.
The hotel is of a good standard well located for all the amenities, it's clean, the staff are very helpful. The only thing is there are only a few rooms with a proper sea view, most have a glimpse of the sea.

Posted by , from Midlands, uk on 18 Oct 2016

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5 out of 5

Posted by on 7 Jul 2021

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5 out of 5

Posted by on 23 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Joan

Muchas gracias por su estancia, apreciamos su comentario.

4 out of 5

Posted by on 3 Jul 2019

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Comment from Hotel Management

6 Jul 2019 by Joan

Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

3 out of 5
Henkilökunta oli töykeää sekä arroganttia ja katsoivat vain omaa ”tonttiaan”. Esim kun pyysimme apua oli vastaus usein ”not my problem”, jos alue ei kuulunut hänen vastuulleen. Tarjoilijoista Mamadou niminen henkilö loisti asiakaspalveluotteellaan ja jäi positiivisena henkilönä mieleen suhteessa muihin, palaute ei siis koske häntä. Hotelli mainosti lastenohjelmia,mutta niitä vaihdeltiin lennossa tai jätettiin järjestämättä, tässäkin kommentti oli ”not my problem”,kun kysyttiin asian perään. Ei jäänyt ammattimaista kokonaiskuvaa.. Huoneet olivat ok,mutta ahtaita ja siinä mielessä hieman pettymys. Ruoka oli hyvää,siitä plussaa. Siivoojat vaikuttivat ystävällisiltä ja päivittäinen siivous toimi.

Posted by on 7 Jun 2019

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Comment from Hotel Management

10 Jun 2019 by joan

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Nur Rentner, schlechte und alte Zimmer, nichts positives zu berichten

Posted by , from Berlin on 1 Nov 2018

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5 out of 5

Posted by on 22 Sep 2018

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4 out of 5

Absolutt godkjent

Ligger fint til i rolige omgivelser med det meste av hva man trenger like ved. Ca 5 min biltur til port` d Alcudia, eller man kan gå langs den vakre stranden helt inn til sentrum, dette tar i overkant av 40 min, Hotellet er rent, med fine rom, bra frokost og god service. Anbefales.

Posted by on 4 Aug 2014

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5 out of 5

Kjempebra

Vi har feriert her tre år på rad. Beliggenheten er perfekt, hotellet er tiltalende og hyggelig, maten nydelig - og alt ligger til rette for en riktig god ferie.

Posted by on 23 Jun 2014

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3 out of 5

Unbequemes Bett und schlechte Klima-Anlage

Hotel soweit gut. Das Bett und die Klima-Anlage liessen zu wünschen übrig. Das Essen war vielfältig aber nicht so gut. Ansonsten würde ich dieses Hotel weiterempfehlen.

Posted by on 30 Jul 2013

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About the Grupotel Los Príncipes & Spa

Location Carrer Galio, 31, Muro, Mallorca 7458

Property Features

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grupotel Los Príncipes & Spa such as the outdoor pool and the indoor swimming pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. This eco-friendly hotel also offers a kids' pool, a sauna and a fitness centre. This 4-star Muro hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Miniature golf on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Palma de Mallorca (PMI) (63.3 km / 39.3 mi)

Room Amenities

Grupotel Los Príncipes & Spa offers 221 forms of accommodation with minibars and complimentary bathrobes. Rooms open to balconies or patios. Plasma televisions are featured in guestrooms. Bathrooms include a shower and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Minibar
  • Plasma television
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe (surcharge)
  • Bathrobes
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Buffet Restaurant – This buffet restaurant serves breakfast, lunch and dinner.

Bistro – This beachfront bistro serves brunch, lunch and light fare.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Volleyball on site
  • Miniature golf on site

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Grupotel Los Príncipes & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 7 for children (approximately)
  • Fee for in-room wireless Internet: EUR 15 per week (rates may vary)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grupotel Los Principes Hotel Playa De Muro
  • Grupotel Los Principes Playa De Muro, Majorca
  • Grupotel Los Principes & Muro
  • Grupotel Los Príncipes & Spa Muro
  • Grupotel Los Príncipes & Spa Hotel
  • Grupotel Los Príncipes & Spa Hotel Muro
  • Grupotel Los Príncipes Hotel Muro
  • Grupotel Los Príncipes Hotel
  • Grupotel Los Príncipes Muro
  • Grupotel Los Príncipes

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.