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3.8 out of 5

"The hotel is of a good standard well located for all the amenities, it's clean, the staff are very helpful. The only thing is there are only a few roo ... " More

By a verified traveller on Tue 18 Oct 2016

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Hotel Description

Grupotel Los Príncipes & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa de Muro. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This 4-star hotel has 221 rooms over 5 floors. Balconies/patios and plasma TVs are available in all rooms.

  • Air-conditioned rooms with balconies or patios, plasma TVs and minibars
  • Free WiFi in some public areas
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to hydrotherapy, body scrubs or facials at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a sauna and bicycles to rent
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Steps from Playa de Muro and a 3-minute drive from Alcudia Beach

Apartment, 1 Bedroom, Sea View (2 adults + 2 child)

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Double Room (2 adults + 1 child)

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Single Room

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Apartment, 1 Bedroom, Garden View (2 adults)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Garden View (2 adults + 1 child)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Grupotel Los Príncipes & Spa ratings based on 9 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grupotel Los Príncipes & Spa

Everyone (6) Couples (1) Friends (1) Other (1)
4 out of 5

Hotel with sea view.

Location: Location is great, close to shops, bars and resturants. Local bus service is also very close.
The hotel is of a good standard well located for all the amenities, it's clean, the staff are very helpful. The only thing is there are only a few rooms with a proper sea view, most have a glimpse of the sea.

Posted by , from Midlands, uk on 18 Oct 2016

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5 out of 5

Posted by on 23 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Joan

Muchas gracias por su estancia, apreciamos su comentario.

4 out of 5

Posted by on 3 Jul 2019

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Comment from Hotel Management

6 Jul 2019 by Joan

Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

3 out of 5
Henkilökunta oli töykeää sekä arroganttia ja katsoivat vain omaa ”tonttiaan”. Esim kun pyysimme apua oli vastaus usein ”not my problem”, jos alue ei kuulunut hänen vastuulleen. Tarjoilijoista Mamadou niminen henkilö loisti asiakaspalveluotteellaan ja jäi positiivisena henkilönä mieleen suhteessa muihin, palaute ei siis koske häntä. Hotelli mainosti lastenohjelmia,mutta niitä vaihdeltiin lennossa tai jätettiin järjestämättä, tässäkin kommentti oli ”not my problem”,kun kysyttiin asian perään. Ei jäänyt ammattimaista kokonaiskuvaa.. Huoneet olivat ok,mutta ahtaita ja siinä mielessä hieman pettymys. Ruoka oli hyvää,siitä plussaa. Siivoojat vaikuttivat ystävällisiltä ja päivittäinen siivous toimi.

Posted by on 7 Jun 2019

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Comment from Hotel Management

10 Jun 2019 by joan

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Nur Rentner, schlechte und alte Zimmer, nichts positives zu berichten

Posted by , from Berlin on 1 Nov 2018

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5 out of 5

Posted by on 22 Sep 2018

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4 out of 5

Absolutt godkjent

Ligger fint til i rolige omgivelser med det meste av hva man trenger like ved. Ca 5 min biltur til port` d Alcudia, eller man kan gå langs den vakre stranden helt inn til sentrum, dette tar i overkant av 40 min, Hotellet er rent, med fine rom, bra frokost og god service. Anbefales.

Posted by on 4 Aug 2014

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5 out of 5

Kjempebra

Vi har feriert her tre år på rad. Beliggenheten er perfekt, hotellet er tiltalende og hyggelig, maten nydelig - og alt ligger til rette for en riktig god ferie.

Posted by on 23 Jun 2014

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3 out of 5

Unbequemes Bett und schlechte Klima-Anlage

Hotel soweit gut. Das Bett und die Klima-Anlage liessen zu wünschen übrig. Das Essen war vielfältig aber nicht so gut. Ansonsten würde ich dieses Hotel weiterempfehlen.

Posted by on 30 Jul 2013

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About the Grupotel Los Príncipes & Spa

Location Carrer Galio, 31, Muro, Mallorca 07458

Property Features

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grupotel Los Príncipes & Spa such as the outdoor pool and the indoor swimming pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a kids' pool, a sauna and a fitness centre. Self parking is free. This 4-star Muro hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Palma de Mallorca (PMI) (63.2 km / 39.3 mi)
  • Parking: Free self parking

Room Amenities

Grupotel Los Príncipes & Spa offers 221 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. Plasma televisions are featured in guestrooms. Bathrooms include a shower, a complimentary bathrobe and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Minibar
  • Plasma television
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Telephone
  • Desk
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Buffet Restaurant – This buffet restaurant serves breakfast, lunch and dinner.

Bistro – This beachfront bistro serves brunch, lunch and light fare.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Volleyball on site

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets and service animals are not allowed at Grupotel Los Príncipes & Spa

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear. For more details, please contact the property using the number on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 7 for children (approximately)
  • Fee for in-room wireless Internet: EUR 15 per week (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grupotel Los Principes Hotel Playa De Muro
  • Grupotel Los Principes Playa De Muro, Majorca
  • Grupotel Los Principes & Muro
  • Grupotel Los Príncipes & Spa Muro
  • Grupotel Los Príncipes & Spa Hotel
  • Grupotel Los Príncipes & Spa Hotel Muro
  • Grupotel Los Príncipes Hotel Muro
  • Grupotel Los Príncipes Hotel
  • Grupotel Los Príncipes Muro
  • Grupotel Los Príncipes

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.