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Standard Apartment, City View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
£123* Per night/room 9 Apr - 10 Apr

Apartment, 1 Bedroom, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room Single Use, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Suite, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Panoramic Double Room, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Playa Esperanza Resort. During your stay, you're just a quick walk from Playa de Muro. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.

  • Free WiFi
  • Free self-parking
  • For dining with a beachfront location, stop by Speisesaal, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and 3 outdoor pools or soak in the spa tub
  • Treat yourself to body wraps, hot stone massages or body treatments at the spa
  • Services include free supervised childcare, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 1-minute drive from Playa de Muro and 8 minutes from Alcúdia Port
  • Airport shuttle service available for a fee

Playa Esperanza Resort ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Playa Esperanza Resort

Everyone (12) Couples (3) Family (2)
4 out of 5
Wir können die Unterkunft weiterempfehlen und werden wieder gehen, aber nie mehr über ebookers!

Posted by on 14 Oct 2023

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4 out of 5

Posted by on 29 Sep 2023

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5 out of 5
Unser Aufenthalt war sehr schön im Hotel. Die Lage und die Hotelanlage sind super. Der einzige Kritikpunkt ist, dass es im Speisesaal durch die Klimaanlage zum Teil sehr kühl ist.

Posted by , from Wallisellen on 14 Sep 2023

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5 out of 5

Posted by on 26 Jul 2023

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4 out of 5
Leider keine richtige Kinderanimation mehr!

Posted by on 9 Oct 2022

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Comment from Hotel Management

11 Oct 2022 by Playa Esperanza Resort

Lieber MartinWir bedanken uns für Ihre Bewertung. Aktuell haben wir noch das ganz normaler Kinderanimationsprogramm mit Miniclub, Minidisco etc. Vielleicht können Sie uns direkt kontaktieren und informieren, welche Aktivitäten Sie vermisst haben. Wir würden uns freuen Sie und Ihre Familie erneut bei uns begrüssen zu dürfen. Herzliche Grüsse

5 out of 5

Posted by , from Unterterzen on 7 Oct 2022

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5 out of 5
Die Hotel ist nach wie vor top. Es ist einiges renoviert worden. Das einzig negative, die warmen Speisen am Buffet waren meistens lauwarm oder sogar kalt.

Posted by , from Unterterzen on 8 May 2022

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Comment from Hotel Management

8 May 2022 by Playa Esperanza Resort

Liebe Susann Franzisak Wir bedanken uns herzlich für Ihre Bewertung. Wir freuen uns, dass Sie wieder einen schönen Aufenthalt im Playa Esperanza Resort verbracht haben. Ihren Hinweis in Bezug auf die Speisen haben wir notiert und werden dies umgehend bearbeiten. Wir würden uns freuen Sie bald wieder bei uns begrüssen zu dürfen. Herzliche Grüsse

3 out of 5

Posted by on 17 Jun 2021

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Comment from Hotel Management

4 Jul 2021 by Playa Esperanza Resort

Dear Guest Thank you very much for your feedback on this side. We are constantly striving to improve. Therefore, the comments of the guests are very important to us. It would have been nice if you had told us which aspects of your vacation you did not like. Best regards

4 out of 5

Posted by on 3 Aug 2020

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5 out of 5
Das Hotel war sehr sauber und das Personal freundlich. Der Strand und die Aussenanlage war sehr schön.

Posted by on 19 Oct 2019

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About the Playa Esperanza Resort affiliated by Melia

Location Avenida de la Albufera No 4, Muro, Mallorca 7458

Renovations + Closures

The property is closed during the winter season.

Property Features

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Playa Esperanza Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 poolside bars and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts and a health club. Limited free parking is available on a first-come, first-served basis. This 4-star Muro hotel is smoke free.

  • 565 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars by the pool
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 1970
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Playa Esperanza Resort offers 565 air-conditioned accommodations with a safe and a hairdryer. 41-inch flat-screen televisions come with satellite channels. This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.

Speisesaal – This beachfront buffet restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a 24-hour fitness centre.

Guests aged under 15 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Windsurfing nearby
  • Mountain biking on site
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 15
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The "Assigned at Check-in" room layout and furnishings may differ from the photos shown.

This property enforces a strict dress code during dinner in the restaurant.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Playa Esperanza Resort offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

Safety features at this property include a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: Men are required to wear trousers (long pants) for dinner.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Airport shuttle fee: EUR 89 per vehicle (one-way, maximum occupancy 4)
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Playa Esperanza
  • Hotel Playa Esperanza Muro
  • Playa Esperanza
  • Playa Esperanza Hotel
  • Playa Esperanza Muro
  • Hotel Playa Esperanza Playa De Muro, Majorca
  • Playa Esperanza De Muro

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.