4 May 2019 by Sebastian Bennassar
Good morning, Thank you very much for your feedback. We really take care of the negative points that our guests think that we should improve. We take note of it and you can be sure that we will try our best to try to make a better experience for our guests. Kind regards Playa de Muro Suites
2 Oct 2019 by Sebastian Reception Mar Playa de Muro Suites
Guten Morgen, Wir von Mar Hotels Playa de Muro Suites sind davon überzeugt, dass man sich immer verbessern kann, sodass Ihre Kommentare unser Team bei seinen Bemühungen, die Kundenerwartungen stets zu erfüllen, unterstützen wird. Daher sind wir Ihnen für die Zeit dankbar, die Sie sich genommen haben, um ihre konstruktiven Kritiken zu teilen. Mit freundlichen Grüssen
17 May 2019 by Sebastian
Thank you very much for the puntuation that you give us. We hope to see you back in our hotel. Reception-Playa de Muro Suites
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Mar Hotels Playa de Muro Suites - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Mar Hotels Playa de Muro Suites - All Inclusive, you'll find 2 the outdoor swimming pools, a waterslide, and a kids' pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 poolside bars. Free breakfast is available. WiFi is free in public spaces. A terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Mar Hotels Playa de Muro Suites - All Inclusive. A complete renovation of Mar Hotels Playa de Muro Suites - All Inclusive was completed in March 2014. Smoking is allowed in designated areas at this 3.5-star Muro resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces) , Free parking nearby
Mar Hotels Playa de Muro Suites - All Inclusive offers 120 forms of accommodation with minibars and complimentary bottles of water. Rooms open to furnished balconies. Satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Muro resort provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast.
On-site venue – buffet restaurant.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.