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4.0 out of 5

"Place was clean an nice. Pools water was freezing, little heating would not hurt, especially in kids pools. Air conditioner is apparently seasonal wit ... " More

By a verified traveller on Sat 04 May 2019

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Superior Suite, Pool View (3 adults)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Junior Suite, Terrace (1 adult)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Suite, Pool View (2 adults + 2 children)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Superior Suite, Terrace (2 adults + 1 child)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Suite, Pool View (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, Terrace (2 adults + 1 child)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Mar Hotels Playa de Muro Suites - All Inclusive gets good marks from our customers. During your stay, you're just a quick walk from Playa de Muro. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 2 restaurants. Built in 1988, this 3.5-star resort has 120 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a furnished balcony in each room.

  • Air-conditioned rooms with furnished balconies, satellite TV and microwaves
  • Free buffet breakfast offered
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 poolside bars
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include free babysitting, a free kids' club and a lifeguard on site
  • On-site recreation includes a playground
  • Guests speak favourably about the pool and the breakfast
  • Just a 1-minute drive from Playa de Muro and 10 minutes from Alcudia Beach

Mar Hotels Playa de Muro Suites - All Inclusive ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mar Hotels Playa de Muro Suites - All Inclusive

Everyone (4) Family (1)
3 out of 5
Place was clean an nice. Pools water was freezing, little heating would not hurt, especially in kids pools. Air conditioner is apparently seasonal witch is ridiculous so nights in the room were really boiling hot and air in the room was stuffy because it didn't move at all. And no one wants to keep doors open because of mosquitos.

Posted by on 4 May 2019

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Comment from Hotel Management

4 May 2019 by Sebastian Bennassar

Good morning, Thank you very much for your feedback. We really take care of the negative points that our guests think that we should improve. We take note of it and you can be sure that we will try our best to try to make a better experience for our guests. Kind regards Playa de Muro Suites

4 out of 5
Friendly staffs...clean room...food is tasty and enough choice for us.

Posted by on 26 Sep 2017

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4 out of 5
Das Hotelzimmer war leider nicht allzu sauber, die Duschen beispielsweise waren noch gefüllt mit Sand. Das Angebot ansonsten war jedoch super hinsichtlich des All Inclusive und das Personal war sehr zuvorkommend.

Posted by on 20 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Sebastian Reception Mar Playa de Muro Suites

Guten Morgen, Wir von Mar Hotels Playa de Muro Suites sind davon überzeugt, dass man sich immer verbessern kann, sodass Ihre Kommentare unser Team bei seinen Bemühungen, die Kundenerwartungen stets zu erfüllen, unterstützen wird. Daher sind wir Ihnen für die Zeit dankbar, die Sie sich genommen haben, um ihre konstruktiven Kritiken zu teilen. Mit freundlichen Grüssen

4 out of 5

Posted by on 17 May 2019

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Comment from Hotel Management

17 May 2019 by Sebastian

Thank you very much for the puntuation that you give us. We hope to see you back in our hotel. Reception-Playa de Muro Suites

5 out of 5
Pros: Die grösse des Zimmers wahr sehr gut.
Cons: Es könnte in den Zimmern besser gereinigt werden. Wir hatten die letzten 3 Tage sandigen Fussboden. Sand auf der Wc- Schüssel.
Location: Die Nähe zum Meer wahr sehr gut. Auch das es im umkreis von 10min. zu Fuss Souvenirläden, Suprmakts, Baars, Resaurant und Autovermietungen hatt.
Es wahr sehr schön. Wir würden wieder kommen. Die Landschaft ist Sehenswert. Das einheimische Essen ein Traum,.

Posted by on 26 Sep 2017

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About the Mar Hotels Playa de Muro Suites - All Inclusive

Location C/ Falco s/n, Muro, Mallorca 07458

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property Features

Mar Hotels Playa de Muro Suites - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Mar Hotels Playa de Muro Suites - All Inclusive, you'll find 2 the outdoor swimming pools, a waterslide, and a kids' pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 poolside bars. Free breakfast is available. WiFi is free in public spaces. A terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Mar Hotels Playa de Muro Suites - All Inclusive. A complete renovation of Mar Hotels Playa de Muro Suites - All Inclusive was completed in March 2014. Smoking is allowed in designated areas at this 3.5-star Muro resort.

  • 120 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • Built in 1988
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • Playground on site
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Free parking nearby

Room Amenities

Mar Hotels Playa de Muro Suites - All Inclusive offers 120 forms of accommodation with minibars and complimentary bottles of water. Rooms open to furnished balconies. Satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Muro resort provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • Television
  • Satellite channels
  • Microwave
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control
  • Ceiling fan
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast.

On-site venue – buffet restaurant.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mar Hotels Playa de Muro Suites - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aparthotel Playa Muro Suites
  • Aparthotel Playa Suites
  • Playa Muro Suites
  • Aparthotel Playa De Muro Suites Majorca
  • Mar Hotels Playa Muro Suites
  • Mar Hotels Playa Suites
  • Mar Hotels Playa Muro Suites Aparthotel
  • Mar Hotels Playa Suites Aparthotel
  • Mar Hotels Playa de Muro Suites - All Inclusive Muro
  • Mar Hotels Playa Suites All Inclusive All-inclusive property
  • Mar Hotels Playa Muro Suites All Inclusive
  • Mar Hotels Playa Suites All Inclusive
  • Mar Hotels Playa de Muro Suites - All Inclusive Muro
  • Mar Hotels Playa de Muro Suites
  • Aparthotel Playa de Muro Suites
  • Hotels Muro Suites Inclusive

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.