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4.8 out of 5

"Everything in good condition , worked well, emasing entance with a hall " More

By a verified traveller on Sat 30 Nov 2019

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Deluxe Room, 1 King Bed, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£160* Per night/room 12 Mar - 13 Mar

Room, 2 Single Beds, Non Smoking, Balcony (Lagoon Access)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Non Smoking, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Balcony, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Non Smoking, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the shopping around Al Bustan Palace, a Ritz-Carlton Hotel. During your stay, you'll be close to Qantab Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 5 outdoor pools. Built in 1985, this 5-star resort has 250 rooms over 8 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, 24-hour room service and LCD TVs
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine at Al Khiran Terrace, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools
  • Indulge with body treatments, Swedish massages or facials at Al Bustan Palace Spa by The Ritz-Carlton
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a private beach, 4 outdoor tennis courts and a fitness centre
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 11 minutes by car from Muttrah Corniche and 12 minutes from Port Sultan Qaboos

Al Bustan Palace, a Ritz-Carlton Hotel ratings based on 14 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Al Bustan Palace, a Ritz-Carlton Hotel

Everyone (1) Couples (6) Family (5) Friends (1) Other (1)
4 out of 5
Everything in good condition , worked well, emasing entance with a hall

Posted by on 30 Nov 2019

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Comment from Hotel Management

12 Feb 2020 by Katrin

Dear Guest, Greetings from Al Bustan Palace, a Ritz-Carlton Hotel and thank you for writing this lovely review. Your kind comments have been shared with our Ladies and Gentlemen who are continuously striving to deliver excellence. Thank you again for choosing our resort and for sharing your complimenting feedback with other travelers. We look forward to welcoming you back in the not too distant future for another great experience with us. Warm regards, Katrin Herz General Manager

4 out of 5

Posted by on 18 Nov 2018

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4 out of 5

Perfect recreation

Al Bustan offers good leisure in an perfect environment. The new garden area ist beautiful and the the sports centre well equipped. The eating facilities are somewhat limited. The buffet type restaurant is crowded and noisy and the Chinese place quite small. We usually preferred the Beach Pavilion with breathtaking view and excellent cooking. We think that another fine restaurant would be necessary to fill all needs in particular in case you decide to stay longer.

Posted by on 22 Oct 2012

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5 out of 5

Grosses Palasthotel mit schönem Park und Strand

Pros: Der Park, das Frühstück, die Lage, da Personal.
Cons: Liegestühle nähe Meer werden morgens früh von Gästen reserviert, die erst später erscheinen. Das ist Niveau Club Med und eines Al Bustan nicht würdig.
Location: 20 min ausserhalb Zentrum. Ausflüge nach Matrah (Souk, Hafen), Opernbesuch, für Frauen: Hennah Körperbemalung. Taxifahrer helfen gerne.
Sehr freundliches Personal, immer bemüht, höflich, eifrig. Die Zimmer sind gut ausgestattet, das Internet ist manchmal - je nach Lage der Zimmer - nicht immer vorhanden oder zu langsam. Die Aussicht ist aus allen Zimmern schön, wir hatten dem Meer abgewandte Zimmer mit feiner Aussicht auf die dahinter liegenden Berge und das Parlamentsgebäude. Das Frühstück ist sensationell, alles frisch, Früchte, Säfte, wunderbares Brot, und alles was das Herz begehrt. Auch das Essen in den Restaurants ist sehr gut, wenn auch teuer. Wir waren als Familie im Hotel, genossen den schönen Park mit Liegen, die von den netten Helfern jeweils am morgen mit Tüchern eingedeckt werden. Der Strand ist schön, nicht bevölkert und lädt zum Spazieren und Schwimmen ein. Wir waren eine Woche im Hotel, mit einem Unterbruch von zwei Nächten, die wir auf einer Rundreise verbrachten. Ich würde das Hotel wieder wählen.

Posted by , from Zürich on 20 Feb 2017

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5 out of 5

Ruhige und entspannte Ferien die keine Wünsche offen lassen, hoher Altersschnitt.

Hotel sauber, Personal extrem zuvorkommend, bemühen sich jeden Wunsch zu erfüllen. Ausflug zum Shouk mit Hotelbus, zur Moschee geht nur mit Taxi.

Posted by on 20 Apr 2016

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5 out of 5

Rundum zufrieden

Das Hotel erfüllt alle Erwartungen. Ich hatte einen kleinen Unfall in der Pool Area und wurde sofort und vollumfänglich vom Hotelpersonal betreut. Abgesehen davon war der Aufenthalt in diesem geschichtsträchtigen Palast ein Traum!

Posted by on 9 Mar 2016

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5 out of 5

Überragende Gastfreundschaft in herrlichem Ambiente

Eine luxuriöse Hotelanlage, wo keine Wünsche offen bleiben. Vor allem die sehr zuvorkommende Gastfreundschaft des aufmerksamen und freundlichen Personals ist herausragend. Variantenreiche und herrlich zubereitete Mahlzeiten in verschiedenen Gastronomiebereichen sowie ein äusserst sorgsam gepflegter Garten- und Strandbereich mit vielen Aufenthaltsmöglichkeiten bieten das perfekte Ambiente für einen entspannenden Urlaub auf hohem Niveau.

Posted by on 2 Jan 2016

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5 out of 5

Suiperbe, palge naturelle, mieux que Dubai et Abu Dabi.

Personnel, ultra polie attentionné, vraiment relax, superbe pour se refaire le plein d'énergie.

Posted by on 26 Oct 2015

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5 out of 5

Luxus und Stil

Wir waren bereits zum vierten Mal in diesem Hotel, aber bestimmt nicht zum letzten Mal. Die Anlage ist mittlerweile 30 Jahre alt, aber zum grössten Teil in einem erstklassigen Zustand. Das Haus wurde als Prestige-Objekt für ein politisches Meeting erstellt, deshalb wurde nicht rendite-optimiert gebaut, sondern mit dem Ziel einfach das Beste zu erreichen. Wenn man das Haar in der Suppe wirklich intensiv sucht, ist höchstens das Preis-Leistungsverhältnis der Verpflegung zu erwähnen. Sehr gutes Essen, sehr guter Wein, aber das hat auch seinen Preis.

Posted by on 6 May 2015

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5 out of 5

Ruhe, Luxus, angenehmes Publikum

Abgesehen von der anfänglich nicht ganz einwandfreien Zimmerzuteilung (nur sehr beschränkte Seaview und eine nicht identifizierbare störende permanente Geräuschkulisse (evt Klimaanlage des Nachbargebäudes) war alles perfekt, dh toller Hotel-Park rund um einmaligen Pool mit imdedded Palmen entlang einer sehr schönen Bucht. Sehr aufmerksamer und freundlicher Service in allen drei Restaurants.

Posted by on 15 Feb 2014

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About the Al Bustan Palace, a Ritz-Carlton Hotel

Location Muscat 114 Oman, Muscat, 114

Property Features

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Al Bustan Palace, a Ritz-Carlton Hotel, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. WiFi is free in public spaces. This luxury resort also offers a free kid's club, a kids' pool and outdoor tennis courts. Valet parking is free. This 5-star Muscat resort is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 8138 sq ft of conference space
  • 756 sq. m of conference space
  • Built in 1985
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 5
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Muscat (MCT-Muscat Intl.) (40 km / 24.9 mi)
  • Parking: Free valet parking

Room Amenities

Al Bustan Palace, a Ritz-Carlton Hotel offers 250 forms of accommodation with DVD players and minibars. Rooms open to balconies. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. This Muscat resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • DVD player
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Al Khiran Terrace – This theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

China Mood – This theme restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required.

Beach Pavilion Restaurant – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Rowing or canoeing on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Kayaking on site
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Al Bustan Palace Spa by The Ritz-Carlton. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: OMR 15 for adults and OMR 7.5 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Bustan
  • Al Bustan Palace
  • Al Bustan Palace Ritz-Carlton Hotel Muscat
  • Al Bustan Palace Ritz-Carlton Muscat
  • Al Bustan Ritz-Carlton Hotel
  • Bustan Palace
  • Al Bustan Palace Ritz-Carlton Hotel
  • Al Bustan Palace Ritz-Carlton
  • Al Bustan Palace a Ritz Carlton Hotel
  • Al Bustan Palace, a Ritz-Carlton Hotel Resort
  • Al Bustan Palace, a Ritz-Carlton Hotel Muscat
  • Al Bustan Palace, a Ritz-Carlton Hotel Resort Muscat

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.